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MTNL Delhi

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Consumer complaints and reviews about MTNL Delhi

Dinesh Chand Ghildiyal
 
Sep 21, 2014

phone dead

phone no.26363714 is dead.
Shahzadg23
 
Sep 16, 2014

phone dead

my phone is dead and broadband not working from 8/9/14...i have comlaint so many times to the customer care portal through....this number 01122221500..but they are not responding...i have also complaint through this number 011*****2198..but too they are not responding...and my broadband is not working ...till now...but at the end of month they will send the bill in full amount ...why this is so?
kindly register my complaint against mtnl delhi..
my phone number is : 01126941060....
mobile no: +918860726281..
Peter Jacobs
 
Sep 16, 2014

LAND LINE DEAD

My broadband landline No.24679764 is dead since 30 Aug 14. Booked a fault with 2198 and got docket no.269. Strangely this fault was cleared without setting the landline right. I again booked a fault with 2198 and got docket No. 700 dated 10 Sep 14. Made complaints to Public Grieviance cell of MTNL Delhi vide their No. B701 dated 9 Sep 14. On 15 Sep I sent an email to R.K. Issar who is the boss of Chanakyapuri exchange and got no reply,Yes the bill for the month comes regularly and we pay regularly. This phone has never been dead till now as we have been using MTNL service from 1998.Problem lies with the Communication Minister Ravi Shankar Prasad is also the Law Minister and does not have time for the common man.Many telephone lines of Motibagh I and Motibagh II are down. Reason being Metro work is going on and they have damaged the cable.

H-352, Nanakpura
New Delhi-110021

Mobile 98914967834
eurekaforbes
 
Sep 10, 2014

complaint pending since 1 week

dear sir
i have logged complaint 1 week ago and many time put reminder on complaint but still no one visit our place for resolving complaint..i m very dissatisfied your service...i request u plz take any action.....

my telephone no is-011-22249074
complaint no is-127


thanks& regards
vijaya
jatin_g
 
Sep 5, 2014

Dead MTNL Landline No. 28114734, 28113878

My above phone is dead since 20th August 2014. I have registered complaint many times but no action has been taken so far.

My Complaint No. is 1119, 1122 dated 20th August 2014.

Kindly take necessary action asap.

Thanks.

Bhushan Kohli
(9312392705)
sanjiv malik
 
Aug 22, 2014

phone dead from 42 days

my landline phone no 22471952 is dead from over 42 days.The complaint no is 149 dated 11.07.14.My complain fell over the deaf ears and finally ,the coustomer care gave a SMS on my phone on 2.8.14 to follow up with SDO of my area Sh Ram Ratan mob no 9013134111.I tried to contact the above person but it seems he is a busy person and his phone is either busy or not reachable every time I ring him.Finally one lucky day I could contact him a he told that around 100 metres of telephone cable has been taken away by thiefs so it will take some 2 weeks to restore the phone as the cable is not in his stock and he has already raised a requsition with the department .Since then there has been no communication with Sh Ram Ratan as he is not contactable on the above No.The phone of complete locality are dead for over 42 days but this is the response.Can somebody help?
ccnden
 
Aug 7, 2014

PHONE IS 25 DAYS DAD

I IN WORKING IN CCNDEN NETWORK PVT LTD B 13/1 KRISHNA NAGAR MY PHONE NUMBER IS 22096605/22097303 AND COMPLANT NUMBER IS 1204/1211 THIS PHONE NUMBER IS 25 DAYS IS DAD BUT NO RESPONCE YOUR SIDE PLZ SIR HELP ME BECAUSE I HAVE SOME IMPORTAND WORK THIS NUMBERS IS MY COMPANY CUSTOMAR CARE NUMBER ITS VERY URGENT
vivek mahajan
 
Aug 5, 2014

phone dead since last 20 days

sir it is highly disgusting that in the era of competition mtnl take its subscribers for ride my phone is out of order and internet is also not working i have registered complaint and written complain on 20 july 2014 my tel no is 27882031. but no action has been taken none of your official has even shown the courtsey of explaining why this has happened if this is the attitude of the persons running the show i am sorry to say that no customer will speak about mtnl in good light pl take action or disconnect my phone i will get a better company and you will get better subscribers.because u r officer is dammage ur department internaly.no one take action against of mtnl sdo.i write that complain personal visit at badali exchange meet with sdo and give the complaint of 27882031.if u cant solve immediately tahat problem i am not to pay any bill of mtnl.thanks you can speak to me at 98771013670
ccnden
 
Jul 29, 2014

Phone is not working still getting full bill

My mtnl landline no 011 22044119 is dead since last one WEEK.
I make a complaint on 24/6/14 complaint no is 904 . But now I am
getting bill for the full month of july. When my phone is not working
than why should I pay for that period. Please wave rent for my phone
for not working days.My address B 13/1 KRISHNA NAGAR DELHI
MOB NO 8588853742 1 month 2month is panding but your staff is not working
super systems
 
Jul 21, 2014

Dead MTNL Landline No.27791117, 27791118

Dear Sir/Madam,

My above phone is dead since 14 July 2014. I have registered complaint many times but no action has been taken so far.

My Complaint No. is dated 14th July 2014.

Kindly take necessary action asap.

Thanks.

Vijay Ram
9999198265
22neha
 
Jul 19, 2014

Complain of dead phone

My above phone is dead since 7th July 2014. I have registered complaint many times but no action has been taken so far.

My Complaint No. is 991- Dated 7th July
My Complaint No. is 334 Dated 10 th July
My Complaint No.is 309 Dated 13th July

Kindly take necessary action asap.

Thanks.
Ashwani Kumar Agarwal
9810107948
jain atul
 
Jul 18, 2014

Phone is not working still getting full bill

My mtnl landline no 01127374803 is dead since last one month .
I make a complaint on 23/6/14 complaint no is 325. But now I am
getting bill for the full month of july. When my phone is not working
than why should I pay for that period. Please wave rent for my phone
for not working days.my phone bill consists two type of rent monthly
and misc please wave both the rent. My address is shop no 6 C 5/1 wazirpur
industrial area delhi 52.
tb.kaveri
 
Jul 17, 2014

Dead MTNL Landline No.22353543

My above phone is dead since 1st June 2014. I have registered complaint many times but no action has been taken so far.

My Complaint No. is 454 dated 14th June 2014.

Kindly take necessary action asap.

Thanks.

Kaveri
9899113543
D D Singh 2
 
Jul 15, 2014

Land Line Not Working its Dead

Sir my Land Line phone is not working since 3 days. Plz do the needful in order to make it working. Its dead. Further, I have also booked my Internet package through Wifi modem on last Friday I.e. 11.7.2014 plz also make it activated. Regards D D Singh ph no 28763791. Mob no 9711302953
singh_amitg
 
Jul 12, 2014

LANDLINE NOT WORKING FROM LAST ONE YEAR

My father is an ex mtnl employee he serve 40 years , het got expire in 2011 , connection transfer on my mother name from last one year my landline 011-26171415 is not working, we made a complain so many times but as per local technician of R K Puram sec 6 they done have a cable wire.
this kind of response forex employee connection.

Regards
Amit
9717914747
DR. GANAG PRASHAD
 
Jul 9, 2014

Telephones not working

Sir, as I working as Doctor ( Medical Professional ) , phone is very impportant, so I am continuing MTNL No. from 25 yrs, It is very strenge that MTNL fail to maitain " Telephone Service " in the Electronic period, as my phone No. - 27521492 is not working 23 Jun. 2014 , After so many visites and request MTNL fail to maintain the " Telephone Service " , till day .
Request to do needful .
DR. GANGA PRASHAD - 164 / C - 13 / Sector - 03 , Rohini , Delhi - 110085
valentine motel
 
Jul 4, 2014

landline phones not working for last 8 months

Our company is having two land line phones no 27732820 and 27732821. In first number we were having broadband for last many years. But it never worked properly and regularly, that is why we opted for disconnection of the broadband last year. These number never worked properly since it installation. Every time we were told by the lineman that the cable has been cut of damaged. But now both the land line numbers are out of order for the last 8 months which is evident from the reading of the bills. Despite of several reminder at the earlier stage nothing was done to rectify the problem. We are regularly depositing the bills every month, which shows 0 reading every time. So it is requested to get the problem rectified or our connection may be discontinued with immediate effects, and bill should be discontinued now on.
VIJAY KUMAR PRASHAR
 
Jul 4, 2014

Complaint pending for 7days

My landline is dead since 28.06.2014 and complaint no.327 is pending. Nobody has come to attend.
kusumnk
 
Jun 27, 2014

DEAD TELEPHONE

MY TELEPHONE NO IS 22234371 IS DEAD FROM THE LAST WEEK COMPLAINT LODGED NO RESPONSE. PLEASE DO THE NEEDFUL

N K GUPTA
Rahul Singh
 
Jun 22, 2014

land line not working from last 5 month

Dead Phone from last 5 months
My landline no. is 22474077.I had been using mtnl landline from long time.But this problem started in january (2014).My landline cable was cut due to MCD work.I did complaint to mtnl through 198 and even went to their office to restore my landline cable.They said they will do it.But nothing happened and instead they gave me bill for broadband of about 770 per month from january to till Date( july) even though the cable was cut and there was no usage.When i took this matter to the MTNL , Delhi officials they responded rudely and said we have to pay the bills even if we did not use it.But the problem is they are not serious and even if we pay the bill there is no assurance that they will restore the landline.
Please help me i getting my landline connection fixed as i require broadband and there are no other broadband providers in my locality.

rajan singh
8860656463
preetivbhatia
 
Jun 21, 2014

landline is dead since one week

My MTNL land line no 5433822 is dead since one week.I have complained about this fault with docket no 42, but sorry to say that no one has bothered to attend to this complaint.I demand an explaination regarding this and hope the resolution soon.I have experienced the worst service from MTNL.
regards
sushila bhatia
ccnden
 
Jun 17, 2014

LAND LINE IS NOT WORKING

MY LAND LINE MTNL NO IS 22044119 & 22056605 STILL PENDING TO SOLVE,THE LAND LINE IS NOT WORKING LAST TWO MONTH PLZ CHECK THE PROBLAM
HOPING FOR YOUR FAVOURABLE AND QUICK action on the matter

rajender kumar (8588878164)
Pavianaya@yahoo.com
 
Jun 4, 2014

Restoration of the working of 26301330

The landline and broad band were not working since feb.,2014.After numerous complaints it was repaired on 30th May,2014.I paid the pending bills the same day.As directed by S.D.o.Ihave given a letter too for restoring the function of landline on 3rd June.Requesting the needful at the earliest.
vimlpant2
 
May 12, 2014

landline dead last four month

My landline no is 25340337 and it is dead since Jan 2014. Many times
I have launched online complaints but without resolving issue, complaints
are being closed. It is really subject of shame for such a big organisation
for its service. By this way system will loose its trust with customers.
If this block is read by any represetative of mtnl delhi then must think about what type of service
is being provided by the system to the customers.
aniljugran
 
Apr 25, 2014

Land Line not Working

Please note the land line no. 25352710 under complaint no. 1443 dated 08 march'14 is still pending to solve, the land line is not working last two months, the bills is paying without fail, kindly start the line & waive off bill payment duration of dead line..thanks!

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