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Consumer complaints and reviews about paytm

Jun 15, 2016

Paytm not return back my money of Rs.500 against failure of METRO card recharge and my money deducted from my AXIS account

Paytm not return back my money of Rs.500 against failure of METRO card recharge and my money deducted from my AXIS account.

No one i rplying to my complaint from paytm after get deducted money of Rs.500 from my account and not even refunded back
the same amount into my account and even still AXIS Bank not reimbursed my money yet against the non success METRO CARD recharge order done with paytm because when i tried to do my Metro card recharge my money got deducted from my AXIS Bank account and reached to Paytm as paytm send me notification regarding my order attempt details but they also notified me with an error like "Operator Down" against caused of non success of my order so they must return my money back because i still not received my Metro card recharge value or not even the same amount added into my paytm wallet or even paytm team is not rplying to my complaints.
Jun 5, 2016


Yesterday, I have two recharged 9013189004 mobile no amount 100 and 50 rs. My account axis bank was already cut 150 rs recharged was not successful.

1. My order no is 1789423418 /05/05/2016
May 25, 2016

payment failure

I made payment to NDPL of Rs.1270/- thru netbanking on 16th May, 2016. The payment was deducted from my account but after sometime the transaction at Paytm side failed due to some technical problem. The payment could not be made to NDPL due to failure and the refund/or the amount deducted from my account could not received back till 25th May. Inspite of writing so many times, not getting proper response and issue is still pending.

payment failure

paul levesque
May 25, 2016

Login/Sign in

I have tried at least 10 to 20 times to login but did not log me in and when I sign in it says that this mobile no cannot be registered so what can I do now.

shephali seehol
May 3, 2016

no information in order

dear sir/mam

your paytm service are poor i have order 30/5/2016 but your side are not information in my mobile no. and email.id

so i vorning for u my order delviery today and tommrow and sent a delviery company name and tracking no.

my order i.d Order# 1704609770
Monika gautam
May 3, 2016

Money not refund

Dear sir i am using paytm aap i send paytm cash money transfer to other number but money is widral but not paid amount transaction id 1971329774
I complain 3 time but no any responce for paytm custumer care
Please help

Hero sharma
Apr 26, 2016

no contact number

Please call me
Apr 26, 2016

refund to bank

I returned a pin drive refunds come in wallet and I returned it in to bank but refund not yet received me

refund to bank

Apr 21, 2016



I have done Delhi metro card recharge of Rs 100 but my metro card was not added with RS 100 .

Please checka dn refund my money back in paytm wallet .

I have done recharge on 21st april-2016 order id was showing successful 1685536823 .But i have not received any amount on my card number 52744139 .

Please resolve for it .

Parth Yadav
Apr 16, 2016

Wrongful business/ fraud

Order no 1161955050 , laptop lenovo y50-70 (59-445565) . Paid rs 80634 through emi..sent me wrong product ( an year older version (59-445136) and the told me that the product was out of stock . And increased the price of product i ordered to 85000 rs.told me to cancel the product and pay rs 85000 for the product which i already paid the current price.Refused to provide replacement and even the price difference of the product i ordered.they also sent me the wrong invoice so the product i recieved was warrantyless as well as cheaper and outdated..after all this they didnt even ask me that of i wanted to return the product and made a return case all by themselves. There customer service is poor. They deny service everytime and they ask for 72 hours time for replying to a simple text query...customer care staff is highly uncooperative and even there cc number is not toll free..

Dont ever deal with paytm as they will eat your money . They will not provide you the right product and will not pay you back the price difference. They are the definition of customer manipulation.

prem singj
Mar 30, 2016

over / dubble payment

I paid 3 times bill of my mob no. 09560632555 to idea by mistake. But idea co. Told me that they receivef only once. Thr amount is rd 650/- i wanted to where is my other teo payments deducted mu amount with paytm? A no. Of time paytm showed plus minus figures in my amount eith them. Hence i had to make payments repratefly
Prem singh
Mar 10, 2016

Non refund of cashback

Wallet txn ID 1661901634
Order #1583736648
Cashback for Rs 108 not deposited in my account.
Shweta Khandelwal
Mar 2, 2016

unauthorize transaction through atm card


03/03/2016 4999 POS 851199 PAYTM NOIDA
02/03/2016 2000 POS 851199 PAYTM NOIDA
02/03/2016 2000 POS 851133 PAYTM NOIDA
02/03/2016 2000 POS 851021 PAYTM NOIDA
02/03/2016 2000 POS 095369 Paytm noida


Mohit Kumar U singh
Feb 18, 2016


Refund My money
Ravi Delhi
Feb 14, 2016


Dear all

i have receive a conformation mail for joind but after that this position be hold and and of day in decline/reject to u shortlist .i personal suggested no any one joined to Mahima sharma team
i m ravi prakash and amil id -raviprakash98@gmail.com.(9999068607)

now a day ,on that time unemployed
plz .

if any required mail i forword shortlisted mail .
15/2016 Gmail Paytm
https://mail.google.com/mail/u/0/?ui=2&ik=bdf107aa23&view=pt&q=mahima.sharma%40paytm.com&qs=true&search=query&msg=1511e4af34b6efaa&siml=1… 1/2
Ravi Prakash <raviprakash98@gmail.com>
Paytm Shortlisted
Mahima Sharma <mahima.sharma@paytm.com> Thu, Nov 19, 2015 at 11:19 AM
To: raviprakash98@gmail.com
Hi Ravi ,
Congratulations !!
I wish to inform you that we have shortlisted your candidature and would like to take this forward.
As a part of the recruitment selection process, we would request you to please give us the
following documents/information:
1) Three professional references
a. One as a Reporting Manager (From previous organization)
b. Second as a Colleague
c. As a client
2) Copy of the appointment letter along with latest appraisal letter and last 3 month’s salary
Regards ,
Mahima Sharma
Human Resource
Mobile +
2/15/2016 Gma
Anand 2
Jan 20, 2016

Worst customer support /ivr

Worst IVR system I ever found, no one is there to guide you or resolve your issues, just waste of money and waste of time.. I used Paytm gateway to order a pizza they deducted money but did not place order and for the same they gave me transaction I'd and as I entered the same I'd in IVR as per the instructions, they said you entered wrong I'd and there is no option to speak to their customer support and still they claimed that they provide 24/7 services .. Don't use Paytm this is completely waste of time...

Worst customer support /ivr

bhawani shanker
Jan 19, 2016

bses rajdhani

respected sir,i usually refer your site to pay my electricity bill of 'bses rajdhani' service provider.but from many months you are not showing the service of 'bses rajdhani' service .please start this service as soon as possible to retain your rechage's customer .
otherwise you will loose your customers.
Arjun siingh
Jan 17, 2016

adding for bses rajdhani power limited

Please add the BSES RAJDHANI POWER LTD payment option.
Jan 16, 2016

payment transaction canceled but not recieved in bank

On 11 Jan 16 I have made the payment for my airtel mobile number 9654329488 due to Some issue that transaction chit canceled, so I left it there and later I realize tht them moneyy has been diducted from my band account and got stuck in paytm wallet which coulednt digest cuz if the transaction has beeen fails then how comes the same amount has been boosted in paytm wallet and why do I have to wait for 7 days for my own money which was not posted due to failed transaction this redicilous plead help me to get my money by its not a matter of 891 rs but it is the matter of ethics....

Ashish Verma
9654329588, 8054700707
Arvind Kumar 2247
Jan 12, 2016

Recharge amount not refunded

Recharge of 9313306591for amount Rs 220 for unsuccessful recharge is not refunded to my account or paytm wallet. Order no 1458463725 on 11 Jan 2016.
being Akshay
Jan 7, 2016

No cashback

Haven't got my cashback yet.my order no is1442164482.
I hope this isnm not fake.it shouldn't been paid 2 days back.
Dec 31, 2015


i ordered a laptop watch order#1423448709 no when i received it this is not good so i requested you to please take back it
Dec 26, 2015

Money not reflected

I added money in my paytm account but the amount is not reflected in my paytm wallet. The money, however, has been deducted from my bank account. No action has been taken from paytm as yet.
Dec 22, 2015

account blocked

PayTM is asking Bank details and some confidential detlis to unblock the account.
Reply from paytm executive .... for Request #115553044 -----------------------------------------------
Dear Sir, We would like to inform you that your Paytm account seems to have some suspicious transactions,
so we have blocked the account.
I request you kindly share your card/bank statement of account from where you have added amount to your Paytm wallet on 05 Nov 2015.
Kindly provide bank/card statement in PDF format. Do let us know if any other assistance is required from our end. Your sincerely,
Paytm Security team
aarman khan
Dec 16, 2015

mobile recharge

Paytm ka koi tool free no. Hai Jo apni problem bata sake uski koi sun sake paytm willet id. 1087917025 rs17 -id1078042297 rs40 belence kat gaya pending men Hai new year ko milega bakwas company aaj pement nahi aaya to costomer cort me comeplen karenge cear 011203062244 per call karo pement katao very good service sharma ji

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