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paytm

India,
Chandigarh

Consumer complaints and reviews about paytm

PayTM Customer Care Send email
 
Jul 28, 2012

transaction fraud

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have checked your Order history on www.paytm.com. We request you to send us the bank statement in order to resolve this issue as early as possible.

Should you require any other assistance, please send us a mail at care@paytm.com.

Best Regards,
Paytm Customer Care
care@paytm.com
PayTM Customer Care Send email
 
Mar 19, 2012

Recharge Fail

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 50 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

You may also watch our videos for more information: http://vimeo.com/paytm/videos

Should you require any other assistance, please send us a mail at care@paytm.com. You may also refer our online help videos at http://vimeo.com/33272839 for more details on our refund process.

Best Regards,
Paytm Customer Care
care@paytm.com

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