Log inRegister
Submit Complaint

Rao Travels

India,
Delhi

Consumer complaints and reviews about Rao Travels

User102732
 
Jul 29, 2010

Unethical Practice

I had bad time using Rao Travels for my Annual vacations. The below email written to them is self explanatory...! Do not take Rao Travels.

Even after so many reminders, calls and speaking directory with their MD Srinivas Rao. They did not take any actions.

To: srinivas@raotravels.com, rao@raotravels.com
Date: Wednesday, 26 May, 2010, 12:49

____________________________
Dear Mr. Srinivas Rao



I had booked Delhi-Manali-Delhi bus ticket from your head office on 20th May-10 wide ticket no. 10527 for three seats with my family. We were under impression that Rao Travels being the reputed travel agent will suitable to plan vacations with my family. The date of journey was 22nd and 25th May-10.



There was not issue while traveling from Delhi to Manali on 22nd May-10. We had gon through horrible time while coming back from Manali to Delhi on 25th May-10 as my ticket no. and seats allotted were not in the list in any of the Rao Travels bus operating that day from Manali. I tried to coordinate with your Delhi office and City Heat Travels with following person over phone several times but there no help from anyone.



Mr. Manoj, City Heart, Manali Ph. 09218521781

Ms Sonia, Rao Travels, Delhi Ph. 09810950536

Mr. Bablu, Rao Travels, Manali/Delhi Ph. 09218550093

Mr. Tiwari, Rao Traels, Manali/Delhi Ph. 09250908845



We were not helped/informed seat nos or bus no by City Heat Travel in Rao Travel buses. We personally approached all the Rao Travels buses parked in Aloo Ground in Manali to find out if any of the bus has our seats reserved. There were no details available about our ticket no and seat nos. and we watched all the Rao Travels buses leaving in front of us without allowing us to board. I had to hire private taxi by paying Rs. 6,500/- to return back Delhi as I had to attended to my work urgently.



I request you to please arrange to refund the ticket amount of Rs. 2,775/- as the ticket remained un-used as we were not booked in any of the Rao Travel bus returning from Manali to Delhi on 25th May-10 evening after making advance booking from Head Office of Rao Travels.



This has been a nightmare for us to travel with Rao Travels



Thanks & Regards

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    TRAI (Telephone Regulatory Authority of India) - CAN'T CALL TO ANY VODAFONE USER
    Dear sir I am reliance gsm user my problemis that I can...
    Madurai Kamraj University - bba distance education,nt issue roll no for last paper
    hi sir/mam my son is student of mku industry integrated,...
    shopclues/ camera - to know status
    I am mohan, Nikon l620 camera Order no 12351427,on the...
    sirfpaisa.com - TIPS PROVIDER
    I have taken tips from so many tip provider companies but...
    Great Eastern Electronics - after 30 days I didn't receive my AC
    Sir/ Madam I purchase a Whirlpool 3d cool 1ton DLS 3S...
    APSRTC - Complaint on Driver and Conductor of 8772 service number
    Driver was spiting out side the running bus and it was...
    ZYNC INDIA PVT LTD, ZYNC TABLET - Zync 1000 tablet persistent problem
    I bought a ZYNC 1000 tablet and was having software...
    idea online recharge - RE : Complaint Against Online Recharge Facility
    Dear Customer, We regret the inconvenience caused to...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username