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Reliance GSM service

India,
Maharashtra

Consumer complaints and reviews about Reliance GSM service

User145601
 
Sep 4, 2010

To unable deactivate p2p sms pack service

Respective sir,
I have a reliance gsm prepaid sim and its no. Is +919579399322 . From 18/08/2010 my balance is daily 5rs. will be atometically deducted .
So i call customer care, then they tell me my P2P SMS PACK will be activated. I request him to deactive this pack. They told me "your pack will be deactivated dont worry and recharge your account"
after 2days date 20/8/2010 my balance deducted again. So i call again to customer care and talk with senior executive "IBARAR KHAN" This persons used useless and abnormal language. He told me your prob wil solve in 48 hours.
As per procedure, i wait for 48hr.
Bt my balance is daily Rs.5 is remainin deducted from 18/8/10.
After 3 days they culdnt deactive my pack. So I register my complaint for "unable unsubscribing" coplaint no. 134988870 dated at 23/8/2010 my complain resolvution time is 48 hour.bt its not possiable for them.
I registerd 2 complaints at 26th and 31th of august bt still my balance wil deducted plz help me or give justice.
User69331
 
Jun 30, 2010

Unauthorized activation of 3rd Party Service

Reliance GSM has deducted huge sum of money from my account and without my approval activated 3rd party services.

Kindly look in to this matter

My contact number is 9022811001

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