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RTO, Mumbai


Consumer complaints and reviews about RTO, Mumbai

pramila ajila
Aug 11, 2014

rash driving harassing for payment of repairs

I am a Central Govt. Employee. I was driving my car at the narrow turning of model town Mulund (west), Mumbai -80, I stopped my car in order to allow the another car entering the building gate and slowing started my car. In the meantime another car optra bearing No. MH04AK7075, silver color overtook the my car suddenly burshing my car and blaming me that I started the car. Actually, he had all of sudden overtook and the lane is narrow and it was the turning place. As per rule, overtaking at this junction is dangerous which is two way, since I was on the extreme left and driving slowing and inspite of L board on my car , the driver had drived rashly. When I send sms vahan to know whose name the car is registered it returned the sms the car is not registered. There were four people, the actual person who was driving did not show the driving license and the person sitting next to him was showing me his license that of no use for me. As my husband, was there with me inorder to avoid further complication even after we have on the right side he paid them Rs. 1,500/-. So please look into matter.

Pramila Ajila
Jennifer Fernandes
Aug 9, 2014


Dear Sir
I request to start a share - a - taxi stand from Grant Road (West) Station to Jaslok Hospital via Cumballa Hill, Pedder Road ( Villa Thresea School, Sophia College between 7.30 am to 9.00 am for the convenience of commuters to their workplace/School/ College.
The Cabbies are saying that if they halt for long for commuters at Grant Rd ( West ) station the Cops fine them. I request you to make it a official Taxi Stand at least at between 7.30 am to 8.30 am
Thanking You

Jennifer Fernandes
Email Id j_fernandes3@yahoo.com
Jun 25, 2014



Jun 22, 2014

Misbehaviour by Taxi (MH 02 BQ 6730) Driver

I travelled by Amritsar Express and alighted at Andheri Railway Station on 21st June 2014. I came to the Eastern side of the Railway station. A few taxis were waiting for passengers. The first two taxis refused to ply by meter to my destination in Chandivali Farm Road. Therefore, I agreed with the third taxi to pay Rs. 250/- for a short distance of less than 7 km. Please investigate why the taxis are refusing to ply by meter.

I travelled by the third taxi bearing the Registration number : MH 02 BQ 6730. The driver drove the vehicle very fast and in a reckless manner throughout the journey. When we entered Raheja Vihar, I cautioned him that there are at least 12 speed breakers and asked him to go slowly and carefully. However, he refused to listen and drove in a careless manner. Inside our building, he started shouting when there was a minor delay in my instructing him to take a U turn at one point. There was hardly 2 seconds that would have been lost due to the delay in instructing him. However, he started protesting loudly for no reason.

The driver was behaving in an appropriate manner over and above not plying by meter. I request you to investigate this thoroughly and kindly keep me informed of the action taken.

R. Sundara Raghavan
Jun 20, 2014

MH02 UA 6882

I went to AIroli naka from IIT Market by an auto which charged me 72 Rs.

While returning, I took another one MH02 UA6882 which charged me 125 Rs. He was insistent that his meter is right.

Kindly check the said Rickshaw.
Jun 13, 2014

Complaint against Autorickshwas - Santacruz East station

Dear Sir/Madam,

Request your urgent intervention in the matter mentioned below:
This is to bring to your kind notice about the inconvenience caused to travelers travelling to Vakola every morning from Santacruz East station.

I am Arlene Mathiah, a media professional working at DDB Mudra group – Santacruz East Vakola.

For the last two years, I have been facing serious problems with rickshaw drivers who are not ready to ply passengers to the desired location (Vakola, Hyaat Hotel area).
With time the problem has only worsened, with travelers waiting for as long as 25 minutes to get a rickshaw to Vakola. There are no share rickshaw stands to this location, nor do meter rickshaws willingly ply travelers.

As per section P.S.V / M Taxi/Auto Rickshaw) Rule-22(D) MMVR r/w 177 MVA R, this is a punishable offence and needs to be seriously looked into.

However, we are helpless as there are no traffic police around this Santacruz station (East) area. No rickshaw drivers are ready to take customers to Vakola either on Meter fare charges or even share fare

There have been instances, where me and my colleagues have been abused and asked to get down on certain occasions because the rickshaw driver did not want to ply. Even on requesting, they have been very hard to please and have not budged at all. Facing this every morning, is indeed disturbing and unpleasant.

This is a serious area of concern to all of us. Apart from reaching late to work and having salary cuts for no fault of us, we have been hurled and abused only for asking us to take us to the required destination. To begin the date with such mental stress and negativity is not worth. There has to be some solution to end this.

Moreover, the fares to Vakola on meter come to approx Rs. 15-18 only. Even if we have a share system with three passengers, with per seat charged at Rs. 10/- would be of great help to all of us. ( Rs. 30/- one way)

A share auto system would help in the following ways:

-Reduce the traffic congestion on the highway, with three people in one rick unlike the current scenario where we have rick per person adding to the already congested area.
-This also address the problem for these drivers who think that travelling to Vakola is short distance. They too would earn well on a share system

Thanking you in anticipation and hoping that there would be some stringent action taking against this.
Jun 13, 2014

Taxi Overcharged by faulty meter

Taxi Details- MH03AT4210

Has faulty meter is charging exorbitantly
Jun 7, 2014

vehicles parking in the road

All vehicles are parking in both sides of roads from charkoop naka to karodi every day all buses and tracks are parking
Trafic police are not take any action from this vehicle owners
Kindly take immediate legal action
Jun 5, 2014

Vehicle's parking in charkoop naka to malvani gate no.1

Dear Sir,
Subjact:-Please take legal action against vehicle parking in Road (Charkoop Naka to Malvani gate no.1)
Every day all buses & tracks are parking in both sides of the road people can't walk from the road ,
Kindly take the legal action against this vehicle owners.
Arun Mordekar
Jun 3, 2014

Parking Vehicles, minor ridding without license, Sunday night ridding in toxic state 3 on bikes

Causing obstruction by parking vehicles near St Rocks School Gorai 2 Borivali West & on narrow lanes on both sides of roads 1- at or near road crossing, 2- parking opposite another parked on narrow roads thus obstructing other passing vehicles & pedestrians, 3-Minor ridding two wheelers without license resulting in accidents, 4- three persons ridding on two wheelers rashly flashing neon lights, 5- St Rocks School rent out its premises for functions & even after having parking place in their premises does not allow vehicles parking in their premises resulting parking of vehicles on both side of roads & during school opening & closing hours heavily crowded obstructing vehicular flow, 6- Heavy parking near the school & in narrow lanes both sides & owners of such vehicles not know / traceable even at time of emergency / casualty call. Please address these issues.
Jun 3, 2014

Unwanted High Beam at Night Time in City

Respected SIr/ Madam,

Now a days i don't know it became style or people have the visionary problem or they are making the problem to the opponent Drivers. This is not the first time ,where i am facing the HIGH BEAM Problem in city , the Drivers purposely put there Headlights in HIGH BEAM.

This really make problematic in the city as well increase accidents. Even we have the Street Lights in the city, where we can see the road clearly and can put lights in Lower Beam ,but then to people do put there light in Higher Beam.

I do understand some have visionary problem but this days every one putting the lights to disturb the opponent drivers.Please see to this issue, and make alter the police staff, to catch hold such people ,and make the fine.
Kuldeep Tamboli
Jun 3, 2014

Abusive language used by taxi driver

Hello Sir / Madam
I want to complain about the taxi driver who misbehaved and used abusive language, This is not the first time these guys always using the bad words and language.
I don't have taxi number for now

Please teach them some good behaviour

Thank You
May 30, 2014


FOR ATTENTION RTO MUMBAI.I had booked a Mega Cab for 3.00 AM on 24 May 2014 to go to Mumbai Sahar International Airport from Powai.
The booking was confirmed by Mega Cabs around 1 PM on 23 May 2014
as per Booking No - BOM0025, Control No - C000138309. However,neither the cab reported
at the booked hour nor any intimation sent in advance regarding non availability of the cab at this unearthly
hour. When enquired Mega Cabs gave the reason in the most casual hurried manner as breakdown without any concern
to go back to slumber immediately thereafter.

There is a need to have a stricter control and accountability on erring Cab drivers who leave their customers stranded even at an unearthly
hour at their whims and fancy.

Can appropriate authorities look in to the existing system of confirming the allotment of a cab by Mega Cabs and other similar operators only 20 minutes before the time of the actual requirement time particularly for the cabs booked for airports/railway stations and especially during night hours when arranging any alternate vehicle is no easy task particularly with baggage.This has been the third consecutive occasion when the Mega Cabs have left us stranded inspite of the so called confirmed booking made in advance. What is the purpose of a confirmed booking and doesn't Mega Cabs feel the need of any back up arrangement to avoid suffering and inconvenience to their customers.I am sure attitude of normal black/yellow taxis is much better and they are significantly cheaper also.
anil i
May 29, 2014

unauthorised parking of garage cars outside all societies

Respected Sir,
We are residents of Nath pai nagar lane-2 Ghatkopar(E), Mumbai-77, There is one garage at the entrance of the lane & full day they carry out repair work on the street outside all the buildings daily & the major thing is they even park all the vehicles outside all societies at night & now since some days they have started double-parking vehicles at some places thus causing inconvienience to all the residents of all societies of Nath pai nagar, relatives & guests who come to visit find it v v difficult to get a place for parking outside any of the buildings.

Hence we request you to please look into the matter and do the needfull as early as possible, so that we get atleast some place to park our bldg guest & relatives cars & also the traffic doesnt get jammed bcos of double-parking.

Thanking you,
Residents of Nath Pai Nagar, Lane-2,Ghatkopar (E), Mumbai-77.
May 28, 2014

Mis Behaviour

Mis behaviour with pedistrains while waiting next to Rickshaw stand.
Auto NO. MH05 7 7960

I was waiting for my wife with my personal vehicle bit at a distance from the auto stand. Since the parking area is not available due to Vegetable vendors and ferry walas near to the station area. The auto rick lane was getting longer which reached near vehicle few of the auto rick drivers parked behind my vehcile later a driver of the above came and started yelling to move my vehicle. I told that there is no parking and will be moving in 5 mins and took my vehicle a side. But still he started shouting move your vehicle. Then I camly shut your mouth as I was moving.

But I want this kind of issues should be stopped by defining the areas of auto drivers and their limits for making the stands. I have seen drivers parking on non parking area, middle of the roads, but non of the authority members take action on such issues. PLEASE STOP THIS TYPE OF LENIEN ATITUDE TOWARDS AUTO DRIVERS WITH SUCH ATTITUDES.
May 26, 2014

RECKLESS DRIVING on Western Highway

i am complaining against vehicle no MH02 NA 2802, the person was driving the car very recklessly on western express highway near malad, he would have dashed us and when we stopped him, he started giving badwords and also he was drunk, the car had black color window glasses and with him there was a lady who too was bad words, and they just ran away later,
please take action as these Reckless drivers after drinking may harm someone else
May 24, 2014

Rash Driving

i want to complain against vehicle no MH02 BQ 9007, the person was driving the car very rashly on western express highway near goregaon , he would have literally dashed us and when we stopped him near the signal, he started using abuse language and there was smell of liquor coming from his mouth and along with him was a lady who too was using that abuse language, and they just ran away.
please take necessary action as these Rash driving people while drinking liquor may harm someone else
May 20, 2014

Rash Driving on Palm Beach Road

Hi ,

We were driving on the Palm Beach Road in Navi Mumbai when a speeding vehicle tried to over take us. The car hit ours and drove past us while over taking from the right side . We followed them and finally managed to chase them down. They were 4 men behaving irrationally and abusing us.However after a fair amount of squabble , they agreed to pay for our damages. But fled from there immediately. The person who was driving seemed under aged.

Name of the Driver - Geetanshu Katiyar
Employer - Encore Services , Ghansoli
Name of the person who promised to pay back - Kuldeep Katiyar
Employer - Arvato Systems , Vishawaroop IT park , Navi Mumbai
Vehicle Number - MH.02.AL.1830
May 19, 2014

refusal to drop to our destination

The autorickshaw driver especially the immigrant drivers are becoming a total nuisance nowadays.They have become extremely adamant and hopeless.i would hereby request the concerned officer to look into this matter and take strict action against them.Driver with no MH 04 FC 3405 had particularly refused to take us to our location inspite of fervent requests.These and many others are creating hevoc and have made our lives miserable.Hence i would like to request the officers to cancel their licences and take strict action at the earliest
May 8, 2014

Rash Driving

Today i.e. on 08.05.2014 at around 7.30p.m. Rash driving incidence is observed near Seepz & befor L & T, Powai . A person was rash driving his car gets black colour car having registration no MH-46-A-1932. He was purposefully trying to overtake our bike. He has left his lane & suddenly came in between our lane. Lucky we got saved. when we ask him a question that after continuously giving horn, why he has done so. He just abuse us & left carelessly from there. Twice he tried to dash our bike.

Kindly Make note of this Person and vehicle no. He may do a Major Damage as it Seems He is Mentally Sick.

Thanks & Regards,
Pradnya & Rajesh
May 5, 2014

Meter Tempering

I am travelling every day from Oberoi Splendor, JVRL , Jogeshwari (E) to BKC for office . The auto fare ranges from Rs. 135 to 145/- one way. On May 2014, at 7.49 AM I hired the Auto from Oberoi Splendor for BKC, MH-02-TA-5044 , after reaching BKc reading showing Rs. 175/-. The reading is exactaly 25% higher than normal fare.

I am puzzled to know that electronic meters are also not tempered free, can easily be tempered.

I know that our entire system is corrupt ,no action is expected, because every one is hand in globe in corruption but as good citizen it is my duty to loage complain expecting action against the auto owner.

May 3, 2014

indecent behaviour

When told to stop speeding and drive carefully the auto driver asked complainant to get down. To which the complainant refused and said if forced will not pay full amount in that case. The auto driver then spoke in the most indecent of manners that he would remove the money from the complainant herself or her purse, adding a whole lot of indecent words as well.

This occurred between MIDC and SEEPZ, Andheri (E), Mumbai.
Auto no. - MH03 AK2856
May 3, 2014

electronic meter tampering

Dear Sir,

Would like to complain against Auto Rickshaw MH-03 BN9544.. I took this auto from Amboli Naka, Andheri West to Mithibai college. As i travel everyday i know the auto fare for this distance. Even with lots of traffic jam the maximum amount of fare
is Rs.45.. But today 3.5.2014 there was no traffic jam.. I took the auto at 10.45am and when i reached the signal of Andheri
Flyover the meter showed Rs.41/-.. i was shocked.. normally it is Rs.16/- or Rs.17/- at that particular place...

And at Mithibai college the fare was Rs.65/-... It is a clear indication of Electronic meter being tampered..

Would request you to take strict action against this auto rickshaw driver...

email id gildagoes@rediffmail.com
Lawrence Rodrigues
Apr 30, 2014

Bike Driven Rashly On Footpath

Bike No.MH04FH289,TIME AROUND 7pm.Biker was driving very rashly on the footpath,i am 53yrs.and was quiet shocked to see this oncoming bike and shouted at the young man who was acting like bully no manners whatsoever, and started arguing with me that whether i was hit or touched by the bike.The excuse was that he was staying in the building where he parked the bike.Out of defiance he was willing to make a call on my behalf to the police station.This Shows how bold bikers have become and have no fear of the police.Are footpaths for pedestrians or they for bikes to be driven and parked. Why isnt police taking any action.Have even noticed bikers at St Michaels Church been allowed to go by when the signal is red.
Apr 28, 2014

rash driving

I was riding on my bike from work on JVLR towards jogeshwari and a transport vehicle indica registration number MH43D7273, maroon colour, was crossing the road in a great speed near powai (pizza hut junction) i was giving pass and also gave horn still that driver came rashly and i applied urgent breaks to avoid accident and stopped few inches away frm d car.. the driver absurt startes using false language.. Name of the driver was Shinde..
I hope someone looks after such rash drivingand appropriate action is taken.


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