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SBI Credit Card

India,
West Bengal

Consumer complaints and reviews about SBI Credit Card

rajeshjha1982
 
Mar 28, 2015

not respouns customer care

Dear Sir,

I got a Telephone call from the number (011-66200000) on 28-03-15, Saturday 12.15 morning by so called
SBI Card center your holding time 20 mints. i select a Hindi language and the executive (Female) told me only speck in English & Tamil. no hindi so please reply me why . but no arrange hindi executive.


Now request you to please investigate the matter and resolve the issue at your earliest.

Thanks & Regards
Rajesh Kumar
Card No. xxxxxxxxxxxxx2978
Mobile No. 9873669544, 7835000011
email id = rj_ku_raj@rediffmail.com
nag_sabyasachi
 
Mar 24, 2015

Pathetic Services from SBI Credit Card

To whoever it may concern ...........................i really doubt is it doubt to anyone in SBI Credit card Team!!
in last One month i have faced such a pathetic services from SBI Credit Card as well SBI Customer Care .
1. How can you ask any of your Customer /user to wait 25 / 35 / 55 minutes to wait to talk to the customer care - its Horrible , and that's the reason why people are shifting to other Private Banking .
2. I made a transaction for 28000 rupees on Feb 2015 , before that i called customer care and assured that i can avail EMI facilities.Then on Feb 17th when i called and requested or EMI , I was told on 15th of Feb the bill already generated so it will adjusted and emi will start from march . Next on march 15th i received a bill where its mentioned i have a outstanding of 31000 . Now last from 17th March i have trying to call and spending 3/4 hours time everyday to tal the customer care but no one resolved the problem . I was said i will get a call from senior person within 72 hours , but i did not .
My simple question : if i have to pay 31000 all together then why should i use credit card and after 1 month with taxes i pay more ??
manjupriyavimal
 
Mar 23, 2015

no response for cancellation of my credit card

Hi team,

In my account some amount debited on “DEBIT 000000 SBI 0000004163 SBI CC PYMT MSPT” this account can you please clarify .
Why they are detecting amount from my account can you please help me on this.
I contact the prior team still now there is no response
Mr. PABITRA SAHOO
 
Mar 19, 2015

non receipt of credit card

Sir,My SBI GOLD & MORE CARD Application No is 1731901004326.Unfotunately I could not get the credit card till date.My cont Nos are mentioned below:
Office-0471-2501577(Extn-248). Mobile.7034446352. e mail id-pabitra.1970.kumar@gmail.com
pavankumard
 
Mar 17, 2015

Closure of my Credit Card - 5241826384008534

Hi SBI Complaints Dept,

I hold Credit Card - 5241 8263 8400 8534 which as set to expire on December 2014, however SBI have issued an extension by providing a new card which I have rejected because I wanted to close this card on December 2014 itself. I have called customer care 040 - 39020202 and informed them that I want to close this card for which they have taken the request by reversing the annual charges in the month of January 2015 saying this card will be closed and they have asked me to destroy the card.

To my surprise, they have sent me an SMS saying I need to pay Rs. 421 in the month of February 2015. I had to explain everything which happened in the month of January 2015, then the executive apologized and told me that the charges will be reversed and card will be closed in February for sure.

In the month of March 2015, again i have received an SMS saying I need to pay rs 461.96. Again i had to call customer care and waited for 55 mins to get connected to customer care executive. The customer care executive name is Ugrashen. He insisted me to pay the amount as per the records, then I had to explain him everything which happened in last two months then he told me that he raised it to concerned department. If he is raised this issue to concerened department now then what his other two colleagues did from last two months. He became very Irated and did not speak to me well.

This is really frustrating to follow up with SBI to close the card from last 3 months and with this complaint I hope you people will do that needful at the earliest.

Service Request number is # 1-878631674, if it is not resolved I do not hesitate to raise this in consumer forum.

Thank You!
Pavan Kumar
Ph: 9885301040
Aradhna
 
Mar 17, 2015

About our listing in CIBIL report

Sir, My A/c no 0004317575184680560 i been listed in CIBIL report have cleared all dues, even CIBIL report show that. Then why my name is listed in it? Please clear this issue as soon as possible.
TKANNAN58
 
Mar 15, 2015

CANCELLATION OF MY APPLICATION NO 1806101003164

I am T KANNAN Please cancel my application no.1806101003164 for applying of gold card. now no need for new card due to some un avoidable circumstances .in this regard i have already jnformed to customer care on 5/03,10/03/15 and also i dicussed with credit card complaint on 14/03/15 to cance the gold card which i already applied
ssq
 
Mar 13, 2015

credit card payment

Dear sir
I want to inform that SBI jasola branch not accepted my credit card payment chq and sarita vihar area no any drop box so kindly advice me what can we do.


Thanking You
kamlesh
mob:- 9810104473
radhag
 
Mar 9, 2015

complaint against executive

The service given by sbi its so pathetic. And even though staff giving wrong details to us. 2 times I gave my documents for issuing credit card but don't some how again staff Pooja vadala branch calling us for giving documents. Which is unclear to us r u misusing r credit card this is first question coming to are mind hence please take necessary action against your staff
rajkurien
 
Mar 7, 2015

Never Have SBI Credit Card

Hi Sir
There was fraudulent transactions in the name of Airtel Money in our Credit Card Statements. The SBI authorities are not willing to share the details of the accounts to which this was transferred, inspite of multiple complaints. We have 10k loss due to this.

The customer care was arrogant and not very interested to bring the hackers out, since there accounting solutions are not secure enough and had reportedly had thousands of breaches.

How to proceed on this ?

Thanks
Rajeev
vickyrajut
 
Mar 3, 2015

Useless complain form

Hello, We all know there is no one to read out complaints which we post on this site.Even they don't bother about it.My request is from govt.to take action among these banks person who are not taking the care of the customers or do not value them.If there is some law then please take action or else we will believe that you all are same ,simply to take our frustations we are posting on it.Open your eyes and take action
vickyrajut
 
Mar 3, 2015

Credit card not delivered

Hello,

SBI does not keep the promise, its such a fake bank and totally wastage of time to apply for credit card.they are torturing to customers.every day they are asking for either documents or verification.Once the documents been collected, and verified, they will again call you for the collection of documents and same process will carry on, like this they will take 1 month or may be more than that.Do not trust this bank at all.Including me ,some of my friend were the victim of this bank, who do not got the credit card.They are the worst govt.bank.Rather than applying for this bank go for pvt.banks.

Hemant
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Good News 00923014516662
Dear Customer(00923014516662) Congratulation KBC Care Main hota every month lucky draw jis main five numbers won karty hain Twenty five 25 lacs and 7 numbers won kartay hein 10 lacs say 20 lacs jis mein ap ka number bhi hosakta hi lucky winner number and ap bhi ban saktay hein kbc airtel lucky winner vodafone lucky winner uninor lucky winner bsnl lucky winner or tata docomo lucky winner so keep visiteing our site. 00923014516662
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John_j
 
Feb 25, 2015

Didn't get my credit card

Sir my card dispatched on 15 Feb via speed post with Ref no EV15045122192 still I didn't get my card . It's almost 10 days passed but no details of my card ... plz look after for the same .

Jagannath Jena
Jagannath7975@gmail.com
8591432594
Abhishek Dahale
 
Feb 25, 2015

Cheque not cleared

Respected sir,

I am Abhishek Dahale my SBI Card No-XXXX XXXX XXXX 8769. On 20 Feb i dropped cheque in SBI Pune Camp Branch of Rs 13100 which is due on 1st march 2015.
My Cheque has not been cleared since 5 days..I contacted the customer care abut this..and didn't get any feedback..
Please Check the above and do the needful to avoid late payment charges


Thanking You,
Abhishek Dahale
abhisdahale99.ad@gmail.com
mukeshsahu.msmd@gmail.com
 
Feb 21, 2015

not respouns customer care

dear sir i having sbi card within 6month please my reward point urjest my credit card bill card no 4726426897136513
abhishek1234
 
Feb 20, 2015

phone not Recived your persan for more time and your service very bad

Dear sir
To day 20.02.15 i am call your customer care no.but no any response 20-25 meant I AM HOLD MY PHONE. Your Service is very bad any time person phone not receive pl Replay this my Email Id -abhishek.dubey84@yahoo.com my card No.4377486205759887 ,this mail no any replay I am Complaint RBI

Regard
abhishek dubey
9022542280
Pramodkush
 
Feb 18, 2015

Fraud

Dear Sir,

I got a Telephone call from the number (8948477687) on 16-02-15, Mon 11:44 morning by so called
SBI Card center and the executive (Female) asked me for cash benefit in favor of bonus points.

After so time I shared her the Card No. and shocked to know after a while that an amount of Rs.5057.00
has debited from my card on account of Airtel payment.

Now request you to please investigate the matter and resolve the issue at your earliest.

Thanking You,
P. K Kushwaha
8094888877
Card No.: XXXX XXXX XXXX 8538
Telephone Complaint No. : 1-652767271
Narendra sunkara
 
Feb 17, 2015

Sib credit card online fraud transaction for amount 74450

Dear Sir,

I have sbi credit card from the last 12 yrs with good repayment track with sbi on 21-09-2014 my card was misused in online for on amount Rs 74450/-

after two days sms was received from sbi cards your card was blocked pls contact customer care i called up sbi customer care they are telling transction happend on online for onamount of Rs 74450/- have logged complaint to sbidispute send on 23-09-2014
They have said we will investgate and temporary credit given on 30-09-2014 and after words again sbi people sent mail to my reg. mail id you have to payment of 74450/-you have sent charge slip mention mail id
Still have not received any response from sbi credit card
they are telling you make the payment
Sir-Please investgate on trasction i have not done this trasction from my end and am also not received any transction sms and confirmation security alret from sbi and also am not received sms and telephone conformation

SBI CREDIT CARD NO 4377 4869 4946 2376
manbir singh
 
Feb 16, 2015

bill detail

Dear sir,
Last bill payment (card no-4032506494195373) due date was 1 st feb-2015 and it was Sunday, so payment due date supposed to be 2 ND feb-2015.
We have made the payment online on 2 ND feb-2015.Now i understand from your current statement ,that you have added late payment charges of rupees 750 /-.and as my visa signature card gives me opportunity to buy 2 movie tickets per month free of cost .But you have charge that also.

so ,we request you to reveries these to amount.

thanks
Narayan Bhat
 
Feb 14, 2015

SBI Credit Card

Dear Sir,

I have filed a written request to the SBI Credit Card for cancellation of my Card : 4726-4268-9406-0591 and reversal of annual fee & adjustment of reward points and following it up since Dec,14, but there is no proper response. Customer care people started calling several times a day asking to pay the annual fee and thretening that it will impact your CIBIL rating. When I have told them, I have already asked for reversal of fee and I don't want to continue the card, they are telling, that is different dept.,

I escalated the issue to Nodal Officer, the same story - very poor response & negligence. Finally, sent one line reply your card is not a life time free card and we can not reverse annual fee. The bank is charging interest & penalty.

I can make out from the series of events that bank is adopting co-ersive methods & intentionally trying to force the customers to pay the charges.

Due to my own work pressures, I am unable to attend this on priority.Please suggest appropriate course of action to come out of this trap.

Regards,
Narayan Bhat
mail2bhat@gmail.com
M rathinam
 
Feb 10, 2015

Waiver Request for Penal Interest

I am using SBI Credit card No.4377 4865 7481 3265, I am paying my EMI reqularly. Evengthough every month you are charging interest/overdue interest/delayed payment interest and my debit balance is increased like anything.

Now i want to close my card. I request kindly waive all my unnecessary interest and arrange to send the settlement letter to enable me to settle at once.

Kindly waive all my debits and arrange the settlement letter.

thanking you


m rajendran
kvmreddy
 
Feb 10, 2015

Statement not received

My card no.4377 4869 4599 8423

For the past two months my credit Statement not received in Time.
this month also not yet received . Kindly send my bill to my e-mail kvmreddy55@gmail.com
sivaswamy_06@rocketmail.com
 
Feb 9, 2015

Card not received

Dear sir,

May Application No.1801001005443. I got a message in my registered number 9380291822 was your card was delivered on 31.01.15. Still Iam not receive my card.

I dont know the courier Docket Number and Courier company name. Kindly confirm with me the card was delivered or not.

Today I got a message my statement also sent.

Kindly send the courier docket number and coureir company name I will track the courier.

Thanking you,
N. Siva
Pavan Dwivedi
 
Jan 30, 2015

Card delivery issue

I have applied for SBI in Oct 23, 2014. It's approved Dec 3, 2015 but I don't know why till day I did'n't recieved card. I have called the same several time in that chargeble number 39020202. While I am calling the same executive retain always like "Sir, Please wait we have sent your card in a pertuculer date through courior or speed post".

Not only this I have recieved the statement and due date also past away, but, no response from SBI side...

There is comment in village "Bhais ke aage been bajao aur bhais khadi ......"

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