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Consumer complaints and reviews about TANAJI MALUSARE CITY ,KARJAT

Apr 11, 2013

Thomas Cook India

Fictitious fuel surcharge being charged by Thomas Cook India.

I had booked a tour on April 6th 2013 for a tour to europe departing on 24th may 2013, I got a quotation of of 1,23,000 to which we mutually agreed. now after the clearing of my cheque they sent me an email that I have to pay them 5000 more for the fuel surcharge that being charged by the airline.

I asked them that when did you come to know about the fuel surcharge increased by the airlines. They didn't reply excatly, but after my insistence they told me that they were told by the airlines in march and in the first week of april. .

I am surprised how can they charge me surcharge that they were aware of before taking my booking?? They are hiding under the policy issue that they can charge surcharge. I can understand that they charge me surcharge for something that has increased after I had booked. Why should I pay for something that they were are already aware of while taking my booking??

I would like to inform that thomas cook india is engaging in unfair trade practices under unfair internal policies. I request all the thomas cook clients who are being charged this unfair surcharge to unite and deny paying them any surcharge.

I am determined to fight and will not pay them this unfair surcharge. I once again request all affected people to unite

Dhiraj S

Madhukar Vajantri Send email
May 16, 2012


Dear Mr. Sanjay Sharma, please do not wait any more. Immediately approach Consumer Court and claim for refund of your money along with interest @ 21% + compensation for mental agony and harassment caused to you to the tune of Rs. 4 to 5 Lakh and litigation expenses Rs. 30000/-. Please don't break your head before them. Already many complaints are filed in Consumer Court at Alibag. For more guidance (free) contact me on my mobile No. 9820402592 or on mail ID madhuvaj_69@yahoo.com - Adv. Madhukar Vajantri

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