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Tata Credit Card

India,
Delhi

Consumer complaints and reviews about Tata Credit Card

heaven_apex
 
Jul 4, 2012

complain in cibil by TATA Credit Card -SBI

I had visited croma, where i was issued a stupid privilege card and said that it will help you gain points at croma and its free. Upon receiving the card, I realized that it's a Tata Credit card in collaboration with Croma. I never applied for a credit card. I don't need Tata's credit card. Still, I thought since it's along with croma privileges, we can use it for croma only. However, on 16th June, 2012 I receive a letter from Tata company saying that I have not paid my minimum amount of rs. 386.05 and therefore, they have complained to the CIBIL hisotry (credit bureau of India). For 386.05, are you kidding ? Because of that complain my Credit card and Forex card at CitiBank is stuck and could not be issued which was suppose to sustain 36 lacs. Is Tatat Capital going to pay damages for this. Moreover, to avoid any further delay. I immeidately made the payment as required and called their hotline. I was informed that as soon as it will reflect in the account of Tata company, they will have my name removed from CIBIL history. I waited patiently for the amount to be reflected. I called them around last week of June (26th or 27th) confirming the payments. The hotline guy said that the payment is confirmed and my name will be removed from the CIBIL history by end of 1st July, 2012. However, that does not happen. So, I called on 4th July and speak to Ashish who first listens to my complain and then politely says, he can't do anything as the system updates monthly and you will have to wait 12 days for your name to removed from CIBIL. I ASK "WHY the HELL IS MY NAME EVEN THERE WHEN I HAVE NO DUES PENDING. THIS IS JUST EXTORTION OF MONEY. WHO IS GOING TO PAY THE DAMAGES CAUSED OF RUPEES 36 LACS.". No response. I demanded to speak to the senior who had answers for these questions or who had the authority to guide me to the right person. nothing !!!! The line is disconnected. Is this the ethics taught to Ashish? Do you keep such employees in your company. I again called Ali Khan, who answered the queries on behalf of Ashish and said that it will take 7 days and then when Ashish mummered from the background that it's 12 days, Ali Khan corrected himself and said that it takes 12 days to solve the complaint. I have tried to lodge a complaint against Ashish, but Ali Khan refused to take the complain. I asked him to transfer the call to Ashish or call him, he refused. I demanded to speak to the senior and was informed that they are only available between 8 am to 5 pm. Then thank you, good-bye.
eddyjazz
 
Jun 20, 2012

RE: lateness of delievry n no update

Well i thought u would b able to take the contact details out of the application no i have provided you but still if u want
Abhishek Mathur-+919650884166 thats my number.Right after my compalint i get a msg from u people that my tata card application is under process and u people need 21 days time to process the card, which is invereable quite similar to the msg u people sent me a moth back..Now my question is do you need 21 more days to process the card?????
Tata Capital
 
Jun 20, 2012

RE: lateness of delievry n no update

Dear Sir,

We are extremely sorry for the inconvenience caused to you. Kindly share your contact details and we will get in touch with you. You can also write to us at nvariyava.prj@tatacapital.com.

Regards,
Tata Cards
eddyjazz
 
Jun 19, 2012

lateness of delievry n no update

I had applied for a TATA Card bearing application number 1514620012650 n its been a month but uptil now i have no update on the same..I just got the msg tht the TATA people apologize for the delay.Its almost been a month whereas i was promised a card within 20 days.can anyone explain????

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