network problem from last month n excutive does not response regarding to my complaint.

I had recieved call on my TATA DOCOMO number 8149210411 for the company itself regarding wining lucky customer and assuring me to give free caller tune for 1 month , no charges. But when the service got activated next day i was charged Rs.50 for 2 months.
I called their customer care regarding this problem but they said that the service was not free and they wont refund my money.
Please help me regarding this problem. And im quite sure that the call i recieved was for TATA DOCOMO.

hi ..
i m not able to recharge my phone with 2 rupees daily pack ...i get a text saing " ur account has been credited successfully!! ""...but my friends are able to recharge the same scheme !! ..may i know wat could be the problem !!

request was made for online recharge, amount is debited from account but transaction was unsucessful

My name is Mandar P.Adenwale,My mobile no.is 8087362902,on dated 27.03.2013, I have receeived masage that
call me tune is activated and deducted Rs.120.00, I contacted customer care as well as 198 but both no. are electronically
operated ,no person is attending or English is the only option ,No regional or Hindi language .Same day at11.57,again Automatically
downloaded Holy War ,aging they deducted money from my balance ,it not indicated, To day again i received message through
59909 stating that "YOUR REQUEST RECEIVED" I do not know ,how this is happening and without my consent how they activate
any plan which is unknown to me,.I have visited their official website for this complaint,but after lodging half of the complaint ,it shows some error and site is disconnected.I don't want any of these plans and hope all plan will be deactivated and i will get my money back

Hi,

Can you provide call details for the month of march or 6th march 2013 as my balance was deducted, tata docomo number is 8087443389 and email id is victoria_sumit@yahoo.co.in

sir,
my 300 rs balance has been deducted on unlimited 3g pack. I talked to customer care and they said it was because of over use of pack.. I just want to say docomo provides great services but after this deduction in my account i must say you suck docomo..
pls solve my problem immediately..
My number is 8793492197 .
and customer care also said my 250 recharge is lapse because i rechared rs 30 afterwards

I want to switch this service to other service provider. send me the portin number for (9421086657) immediately. since i am trying to get it through moble sms but i am not getting it due to some ERROR is comming in your service. (PORT_9421086657)


IMMDEDIATELY SEND ME THE PORT NUMBER.

• Account No.:- 983338277
• Customer Del No: - 9225242236
When I had taken the postpaid plan initially I was paying the bill on time and very regularly.
But the billing guys always used to add extra payment as late charges and used to send me the bill in spite of me paying it on time.
I got this corrected and paid my bill after the amount was corrected. This happened twice.
This happened in the next month even and I had to tell them every time to correct my bill and send.
I was fed up with the service and you can check this in your a/c even.

I had this details with me in my a/c but I guess you people have deactivated my a/c and I’m unable to send you the a/c details as of now.
Once I find them I’ll share it with you.

After that I have raised the request and asked them to send me the corrected bill and close my account.
I tried to explain the callers who were pestering me from your department. They are not even interested in hearing me out.
They simply go on asking for bill payment and then they disconnect the call. This never got resolved.
Every time there would be a new executive taking this up and never gave a prompt reply and they kept on adding the amount to my bill as late charges in spite of me not using the services.
The amount I need to pay is 780 /- and I already said that if you correct the bill and send me I’m ready to pay the amount of 780 but not the amount for which I never used the services for.
This is a case of simply harassing the customer for payment when I am not using your service.
I don't understand why I should pay for the thing when I already asked to disconnect the services.

Just for your information & reference in case you need………..you can check how promptly I pay the other services bill which I use, always before the due date.
I never paid any late charges.
When I have no outstanding payments in other services why would I not pay the amount for the services I used with Tata if the service was good.

I’m and was always ok to pay the sum of 780 /- as I used the services for that month. But over and above 780 was the amount added by Tata services for their mistake of wrong bill.

Hello Sir,I ported out from vodafone into tata docomo to get better service and plans but to my surprise i am getting a lot of problems in using internet on both 2G and 3G networks.I called the service centre but mever got any satisfactory answers.So I request you to solve my problem in the best way possible.