Log inRegister
Submit Complaint

tata docomo

India,
Uttar Pradesh

Consumer complaints and reviews about tata docomo

Viki
 
Apr 30, 2013

billing

we have already disconnected our tata indicom services but we are still receiving the bill.....may i know what is th reason for this?
User948710
 
Apr 24, 2013

Poor Network reception on TATA DOCOMO

. I’m a BlackBerry phone user. You might be aware of the fact that BlackBerry and iPhones are ill reputed for their poor network reception (if you don’t believe me, you can Google for it) and so is with my phone. Let me tell you that I’m located in a colony and within it, only BSNL network is active. My whole friend circle owns a BlackBerry and two of them have an iPhone. They are subscribed to BSNL network as it has strongest network within the colony. So network reception ultimately good in their BlackBerry & iPhones. I’ve bought BlackBerry a month ago and I’ve been suffering from poor network reception since then. Earlier I was with Vodafone network and the network reception never went more than 1 bar. In major time, the reception remains in emergency (SOS) mode. Hence I filed a complaint for the same but it seems that they’ve nothing to do with the concern of their customers. They just kept giving me date after date and no result. After being embarrassed for 14 days, I planned to switch to DOCOMO network. Let me describe a case before. I tried using my DOCOMO SIM (Mobile #8090318311) with the handset and found DOCOMO network is stable on 1 bar for most of the time but it also goes to emergency mode many times. So I filed a complaint for the same and the executives assured me that my problem will be solved in few days. Actually I filed the complaint on 27/03 and got the response on 29/03 which was quite impressive. I loved the way you treated my complaint and the lightening fast response. This attracted me and was the main reason why I ported to your network from Vodafone. Anyways, on 29/03, your network team admitted that the location of tower and the point where I reside have a distance of 520m and that’s why the network quality weakens reaching at my home. They also admitted that I’m not the only one who is facing the problem but other civilians are also facing the same problem mainly in the indoors. Yes the fact was true. Even my Dad faces dropped calls and data services sometimes in the indoors although he’s using Nokia Lumia 610 Handset. They also added that they had tried to do some transmutation in the network and so the reception should increase. And yes it did. Reception on my BlackBerry increased from 1 to 2 stable bars. But then also it wasn’t enough because at the time of calling someone, I’ve to try 5-6 times and sometimes at the time of call, reception goes to 0 bars and thereby dropped call. I would like to mention that earlier I wanted to switch to any CDMA network in my area but I later become aware to the fact that TATA has closed down its CDMA tower in my area. I really don’t know the reason! And now only Reliance CDMA was the only option. Since I had never used Reliance before, I kept it in an option. After having a lot of taunt, I applied for MNP to switch from Vodafone to DOCOMO network. After the successful porting, I went on my nerves when the network reception remained intact. Still I was getting 2 stable bars with dropped calls. Leave out DATA usage!
I again tried ringing customer care but every day I was told the same thing that some work is going on (I guess alterations) in the tower...But still I haven’t noticed any improvement in the network quality. I’m afraid that I will have to use Vodafone again after 3 months when the limit of porting ends. It’s because if I have to get dropped calls then why shouldn’t I use Vodafone? It has coverage in most of the areas where DOCOMO is yet to reach. So it’s my folded hand request from you that please try to look into this matter and take out the necessary steps. Either-
Improve the network qualities for indoors
-Setup a new tower nearby the colony
-Try to start the CDMA network.
It’s not only for me…it’s for all who fail to make calls from indoors. My friends are also interested to switch to DOCOMO network because the call rates are cheaper than that of BSNL and additionally the BlackBerry plans are also cheaper in DOCOMO. They use BlackBerry Internet service & messenger while for me, it’s just like a golden opportunity. I’m writing this to you because I’m fed-up from calling customer care repeatedly and always listening to their same excuse of some work going on. I don’t know will this work ever end up in this decade! I'm now regretting for porting from Vodafone to DOCOMO!

My #9838457958
Vipul Agarwal
 
Mar 28, 2013

Sim Card Registration Failed

Hi, i have Tata Docomo sim card (Mobile Number-9045926867) and suddenly its showing Sim Card Registration failed...I m using it since the last 3 year.....its my permanent number plz resolve it as soon as possible
abhijit30
 
Mar 26, 2013

not showing how much local minutes left

sir i huv recharge my account with rs42 local on net seconds pack in which you get 60000sec but i am not able to know how much of these seconds i huv used pleaese give me a solution.
User945023
 
Mar 24, 2013

call minuted diductions

Respected sir/madam

This is Ali zama and i 2 times got recharged to get 60
minutes of tata to tata night calling pack. which is valid for 11pm to
7am but every time after talking 10 to 11 minutes the all remaining
minutes vanished or deducted. though and very often i called the
customer care executives but every time they made excuses and dropped
my call.
i want you please get me my balance back it was Rs. 10. and its not
just the matter of Rs 10 but the matter of like a fraud dear. please
resolve my problem.
my no. is 08445688485 and from Meerut.
I hope you will soon take an action on that.
shahiamar
 
Mar 5, 2013

BALANCE DEDUCTION

i was charged for the sum of Rs 30 from my mob balance of that service which i had not subscribed. it was a promotional message which had done it. although i had registered for dnd THEN why i got this message and why i was subscribed without my consent. i want my mony back in my account be assured that it will never happen again in future.
tanyadhir
 
Feb 13, 2013

block my lost sim card

i have lost my sim card. kindly block it as soon as possible. sim card no. 8791272967

thanks and regards
tanya dhir
(9917963701)
saloni kapoor
 
Jan 23, 2013

deduction of balance

service activated n balance deduction unnecessarly
Shweta Sharma
 
Jan 13, 2013

Miss call alert is free acc to ur website

I want to complain that…on website of tata docomo http://www.tatadocomo.com/prepaid-do-more.aspx
you have written Missed call alert is 100% free service…but customer care is saying it is paid service..
yesterday I got 42 missed calls due to poor network..and I am not able to see the no’s..only got a message that ou have 42 misscalls and for subscription sms this and that to below no charges 15/month
User610721
 
Dec 17, 2012

call detail

Dear Customer,

Kindly elaborate your issue.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    ICSI - delay in books delivery
    respected sir or madam, I am ANKITA SHARMA has...
    Tatadocomo - unable to connect to customer care
    iam not being connected to customer care and i want an...
    Renault India - Vehicle starting problem-Koleos-KL07BT1000
    I am having Renault-Kolios which run 29000km.Now it is not...
    click2resume - click 2 resume fraud
    hi I also cheated by them they deducted 7000/- from my...
    online sbi - atm transaction debited but didnt got money
    iam krishnakanth,having an sbi account 20010251668,guntur...
    CBSE MATHS PAPER 2013 - maths & physics
    RESPECTED SIR , i am very sad...
    help@uidai.gov.in - Aadhar card not yet received - adhar card not yet recieved
    my enrolment no 1007/21833/00136 date 19/01/2013 time...
    NIOS - NOT RECEIVING STUDY MATERIAL
    Sir , I am working in a special school. we...
    help@uidai.gov.in - Aadhaar Card Not Received
    Respected Sir/Madam, I got a confirmation that aadhar...
    Birla Power Solutions Ltd. - non receipt of interest from 1.4.2012
    I have not received interest for my FD no.9275 from...
    Hollister - Customer service
    the same goes for you too you CB lowlife
    Alivelihood Entrepinoy - Is it a scam?
    Just a thought to ponder before joining a networking...
    WILD LILY (empire) - STOLEN BUSINESS NAME
    Well you shouldnt have been allocated the name, how did...
    Portfolio Recovery Associates - They should be prosecuted
    the cure from being a victim of portfolio is in the...
    NTS INFOTECH - OFFLINE HTML OUTSOURCING
    Nts companies try to people becomes fool. I already...
    Lifecell - return policy
    I am going through the same thing as you. I just called...
    Walmart - walmart employee
    fuck walmart you killed my dog a husky you asshole walmart...
    Zmovie.tv - Can't unlock the page
    Why can't I register on this site? I have repeatedly...
    ICandy / Canvas Corporation - Non Payment of Wages
    CollegeGraduate6, I'm with you. Maybe these people...
    mobilink jazz - lost my sim and please block it
    sir meri sim kisi or ny niklwa li hai pehly meri sim mare...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username