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TELEBRANDS INDIA - TABLE MATE

India,
Karnataka

Consumer complaints and reviews about TELEBRANDS INDIA - TABLE MATE

User633194
 
Dec 22, 2011

BROKEN TABLE MATE

I ORDERED FOR A TABLE MATE (FOLDING TABLE) WITH TELEBRANDS INDIA , FOR RS RS 2194/-*(INCLUDING P&P); DURING OCTOBER 2011. I WAITED FOR ONE MONTH; IN THE MEANWHILE I RECEIVED A CALL FROM TELEBRANDS INDIA THAT IT MAY TAKE ANOTHER 10 DAYS TO SUPPLY THE ITEM. I GAVE THE ULTIMATUM DURING NOVEMBER 2011 WITH SOME DATE AND IF IT IS BEYOND THAT DATE ; TREAT THE ORDER AS CANCELLED.

INSPITE OF MY CLEAR INSTRUCTIONS, THAT TOO AFTER ANOTHER ONE MONTH . I.E. ON 7TH DECEMBER 2011 THEY HAVE DESPATCHED THE ITEM AND I RECEIVED A VPP INTIMATION FROM POST OFFICE FOR RS 2194 PLUS 110/- (MORE). TO HONOUR THE DEAL; I GOT RELEASED THE ITEM .

TO MY SURPRISE, THE PACKING IS MADE WITH ONLY A TRANSPARENT KORA CLOTH (MAY BE OF RS 10-15/-)WORTH; AND AFTER OPENING THE BOX I SAW THE PLASTIC CLAMPS OF THE TABLE ARE ALREADY BROKEN AND TABLE CANNOT BE ASSEMBLED PROPERLY.

TELEBRANDS HAVE IGNORED ALL MY EMAILS SINCE BEGINNING. INSPITE OF MY CANCELLING THE ORDER; EVEN AFTER ONE MONTH; THEY HAVE SUPP[LIED THE ITEM THAT TOO BROKEN ONE.

EVEN AFTER REPORTING THIS PROBLEM; THEY HAVE NOT ANSWERED THE EMAILS SO FAR.

I FEEL THEY IGNORE CUSTOMERS INTENTIONALLY.

THEY WANT TO SELL THEIR PRODUCTS; BUT THEY SHOULD NOT AT THE COST OF CUSTOMERS' MONEY/FEELINGS.

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