Log inRegister
Submit Complaint

TRAI (Telephone Regulatory Authority of India)

India

Consumer complaints and reviews about TRAI (Telephone Regulatory Authority of India)

kanifnath9009
 
Oct 29, 2014

SIM card service stop through UNINOR.

Dear Sir,
My mobile number is 9960379009. Service provider is Uninor.
It is activated on 18 oOct 2014. It is working fine upto 27 Oct 2014.
But 27 Oct 2014 Rs.22 balance is cut. Then I give the complaint to him.
After that SIM card service is stop And SIM card number also remove
from the system..

I am very much frustrated due to their service. Plz help me
activating the SIM card service again.

So please take immediate action for my compliant.



Sincerely.
Yewale kanif
Mo.no: 9960379009(complaint)
9579721104(if needed)
Email: kanifnath9009@gmail.com
City: Ahmednagar
Operator: Uninor
premprasad
 
Oct 28, 2014

misleading/unsolicited vodafone charges

Respected Sir,

I am vodafone user and my vodafone number is 9833500606. I have been incorrectly charged for internet access by vodafone on 26th and 27th Oct 2014. I have never used internet on my mobileand when I had called vodafone customer service to complaint about the charges vodafone customer service staff were arrogant ( Manorama and Shraddha - floor Manager) and arrogantly told me that they can't do anything and according to company policy you have been charged and kept the phone.

I am shocked with the attitude of vodafone where as world is treating customer as king but telecom company in Inda simply looting /cheating their customer and keeping them at their bay. There are millions of uneducated customes of these telecome company who don't know where to go and complaint about the unsolicted charges.

I hope TRAI will take some stern action against these telecom company who are simply here to make big profit by looting indian customer.

Thanking you,
Premprakash Prasad
602, Sai Anand Plaza
Near Castle Mill Junction
Thane ( W ) - 400601
Maharashtra.
sdc
 
Oct 28, 2014

cutting of speech and network missing,

My Mobile Number is 9460536491 it is issued in Sriganganagar (Rajasthan) & at present time working in FDDI Campus, near Asian paints, IMT Industrial area Rohtak (Hariyana)
Complaint is:- 1. speech is not proper but some words are missing during conversation.
2. network once missed is permanent missed until search,
bisentri
 
Oct 27, 2014

unwanted sms from BW-CBSSBI

I am receiving regular SMS on my BSNL cell no 9415304346 as " EMI not recd for or a/c xxxxx332287. Please ignore, if paid.Charges for late payment of EMI of Rs 500.00 penal intt@2% shall be debited to or A/C." Actually I have not taken any loan and have no account with last 6 digits as mentioned. Please look after this matter and give directions to concern to do needful.
Asha Singh
W/o Dr AK Singh
1/63 Bahar A Sahara State,
Jankipuram, Lucknow.
226021
E mail : aasha0089@gmail.com
pgkajrolkar
 
Oct 26, 2014

Airtel Representative cheated me for Rs 200/ by giving fake Government scheme

Complaint to 121@in.airtel.com
Date 21/10/2014
Sub :-Fraud by your representative Mr Rajeev Srivastav who's Mobile
No.8425043767
Respected Sir,

This is to inform you that above name person visited our office situated at S K Patil Mun. Gen. Hospital Daftary Road Malad East on 21/10/2014 who came with bunch of sim cards calling himself as a representative of Airtel mobile company and showed different schemes for government employees one of it was Rs 199/ month (EBU - 199)in which unlimited calling to all mobile , landline , std calls and even local and std sms were also free for one month for prepaid airtel mobile. Since I am a prepaid customer of airtel (mobile no.9892725603) I took that scheme and paid Rs.200/- toward recharge..

He filled form no. MHB 5537278 and gave me the same no receipt .Now he is not responding to my call.
The details in my receipt is as follows
Receipt No. MHB 5537278
SIM No.13772
Plan EBU-199

I called customer care . representative replied that no such schemes are available in the company and report this matter to higher authority, hence this complaint.

There is no value to Rs. 200 in the market but customer is losing trust on company and that makes the difference.
Hence company should not appoint such people who can do fraud in the society on the name of company.

Waiting for your reply on
pgkajrolkar@yahoo.com


Complaint reference no. is OT102200058

Complaint to - 121@in.airtel.com
Date – 23/10/2014
Respected Sir

Today your senior representative had a talk with me on above complaint reference no. and promised me that he will speak to the concerned fraud person and he will return my amount Rs.200/- back after his (culprit) visit to my office .

But after a talk I received two full recharge of Rs 100/- (Total Rs.200/-) which I never asked for.
If you cannot provide me the scheme promised by your representative there is no other option of refund of same amount.

hence I once again request you to refund the amount at the earliest or else I will lodge the written complaint of cheating against your Airtel Co. representative. to Senior Inspector Of Police , Dindoshi police station,Goregaon West.
Complaint ot nodal - Reference number is CEXCL31024219641.

As asked by Mr Anil sharma i sent all documents by email on 24/10/2014 at 5.27 pm



Sub - Cheating from You

Respected Sir
I received SMS today at 5.07pm stating that you have activated for full talk time offer for this month and deducted Rs 25 from by balance. But this is to inform you that I was sleeping between 3.00 pm to 6.30 pm today
When I was sleeping how can I call customer care and activate for full talk time. If you see my previous recharge details you will find that I have recharged rarely. If I am recharging rarely how can I activate for full talk time for this month. This means that it is cheating from your side. I called customer care at 6.30 pm for the reason, but he could not answer my question and also he was unable to answer the two top up of Rs. 100/- each which you have done purposefully to protect your representative who has cheated me for Rs 200/- by showing fake scheme
I hereby request you to deposit Rs 25/- plus calling charges to customer care as it is mistake from your side and deduct Rs 200/ from balance and tell your representative pay me back cash of Rs.200/- which he has collected from me by showing fake scheme. (Refer complaint reference no. OT10220005 ) as if you cannot give me offer for which you have collected money then you have no right to do top up of same amount without my consent.
Waiting for your positive reply or else I have full liberty to move ahead with further legal action
Respect your valuable customer
Dr Prakash G Kajrolkar
Mobile No. 9892725603
Alt Mobile No. 8879688481


appellate.mumbai@in.airtel.com
Date of complaint – 26/10/2014
Sub - Fraud by Airtel representative & poor respone by your suordidate in handling this case
Inspite of giving all the documents , there is poor response from your sub ordinate to handle the complaint. Infact it is observed that they are trying to protect that culprit.
Complaint
Nobody can carry bunch of Airtel sim cards packets without company's authority.
Company must be having record of Name of person whom they have given that series of card.
But company is not taking any efforts to find out that person whom they have given bunch of Sim cards .
If company is not having record of it then company is responsible for all fraud . Infact I will say that Company is giving support to people who are involved in such crime.
& If it is so then mattrer has to be informed to central ministry , Please note
Atatched herewith copy o proof for your information and necessary action Please
sathishsangineni
 
Oct 25, 2014

not able to do outgoing calls and no recharge active

No 9703069984 actually I ported from Vodafone and I got the signal but I am unable to do outgoing calls ..I got the signal and televerification completed ....I have been facing this issue since 10 days nobody in airtel team are working on this ....plz provide me solution
VB9
 
Oct 25, 2014

Call barring - Vodafone

Dear Sir,

I have 2 numbers with vodafone under different relationship numbers. For an on-going issue with one number, my second number has been barred from calls. How can vodafone bully me by stopping services against the second number. Is this legal and allowed under TRAI regulations?

Vodafone is not responding on this. Please let me know how best to address this issue.

Thank you
JamunaSeethaRaman
 
Oct 24, 2014

with out using internet bill generated Wrongly bill genereted Tikona from June onwards

Dear sir/ madam,


My Tikona Billing Account Number: 120 208 317.

Type of Payment : Prepaid.

My last payment month: (May 16th - June 15th). I have paid this amount on May end (May 16th - June 15th periods).

My last net using date : 1st week of June.
officially they have terminate my net connection on 2nd week of June. But still they send bill amount ( up to oct 17th 2014).

So i have paid 12 days extra amount to Tikona.( June 4th June 15th). At this time we are not using our connection. They have also sent confirm mail to us.

We have also paid 281.50 (this is installation charges Rs. 250 + taxes) on June month end.

So PLEASE DO NOT SEND TIKONA PAYMENT MAIL ON EVERY MONTH (AFTER JULY MONTH ONWARDS). They SHOULD RE-PAY MY 12 DAYS COST.

STILL they WILL SEND every MONTH TIKONA PAYMENT bill ( june to october).

This month they generated new bill amount 1500 + 281.50. (1500 is tikona instruments. But i have surrender all to Tikona on september 1st week).Really Tickona network is cheating me.


Please note my contact number : 9952015267.
Contact person : Jamuna Seetharaman.

Thanks & Regards
Seetharaman.
JamunaSeethaRaman
 
Oct 23, 2014

with out using internet bill generated Wrongly bill genereted Tikona from June onwards

Dear sir/ madam,


My Tikona Billing Account Number: 120 208 317.

Type of Payment : Prepaid.

My last payment month: (May 16th - June 15th). I have paid this amount on May end (May 16th - June 15th periods).

My last net using date : 1st week of June.
officially they have terminate my net connection on 2nd week of June. But still they send bill amount ( up to oct 17th 2014).

So i have paid 12 days extra amount to you. ( June 4th June 15th). At this time we are not using our connection. You have also sent confirm mail to us.

We have also paid 281.50 (this is installation charges Rs. 250 + taxes) on June month end. (Please refer your database).

So PLEASE DO NOT SEND TIKONA PAYMENT MAIL ON EVERY MONTH (AFTER JULY MONTH ONWARDS). YOU SHOULD RE-PAY MY 12 DAYS COST.

STILL YOU WILL SEND NEXT MONTH TIKONA PAYMENT, WE WILL MEET IN CHENNAI CONSUMER COURT.

This month they generated new bill amount 1500 + 281.50. (1500 is tikona instruments. But i have surrender all to Tikona on september 1st week).


Please note my contact number : 9952015267.
Contact person : Jamuna Seetharaman.

Thanks & Regards
Seetharaman.
JamunaSeethaRaman
 
Oct 23, 2014

with out using internet bill generated Wrongly bill genereted Tikona from June onwards

Dear sir/ madam,


My Tikona Billing Account Number: 120 208 317.

Type of Payment : Prepaid.

My last payment month: (May 16th - June 15th). I have paid this amount on May end (May 16th - June 15th periods).

So i have paid 12 days extra amount to you. ( June 4th June 15th). At this time we are not using our connection. You have also sent confirm mail to us.

We have also paid 281.50 (this is installation charges Rs. 250 + taxes) on June month end. (Please refer your database).

So PLEASE DO NOT SEND TIKONA PAYMENT MAIL ON EVERY MONTH (AFTER JULY MONTH ONWARDS). YOU SHOULD RE-PAY MY 12 DAYS COST.

STILL YOU WILL SEND NEXT MONTH TIKONA PAYMENT, WE WILL MEET IN CHENNAI CONSUMER COURT.

This month they generated new bill amount 1500 + 281.50. (1500 is tikona instruments. But i have surrender all to Tikona on september 1st week).


Please note my contact number : 9952015267.
Contact person : Jamuna Seetharaman.

Thanks & Regards
Seetharaman.
mahaluxmi
 
Oct 23, 2014

Deduction of balance, service provider vodafone

mobile no. 7631011014 service provider Vodafone,subject-deduction of balance without my consent
Sir i have not downloaded any services but 59 Rs have been deducted from my balance. I called to customer care executive (198) regarding my problem he has talked rudely with me and said nothing can be done. I asked to lodge my complain and give me complain number he plainly refused to do this. I requested to transfer my call to senior officer but he refused and said no need to do so . I am unable to understand that if it is policy of company to not accept any complain from customer then what is requirement to provide 198 number. Sir my humble submission is to resolve my problem and also take the necessary action against the company and please to direct the company to take the complaint of the consumers seriously and provide better training to their customer care executive to talk with a customer in polite manner.

Regards
Mahaluxmi Singh
amoly
 
Oct 20, 2014

with out using internet bill generated

Wrongly bill genereted airtel

Dear sir/ madam,
My no 9004135711 my bill genereted July to augest rs 875
But actually correct bill is rs 517 wrongly bill genereted
269 please help me with out internet setting my bill issue
Please help
dharwad.kotak
 
Oct 20, 2014

vodafone

i had a postpaid conncetion of vodafone 9886212302 since 2005 and since last 1.5 years the service has been very badly affected and the responce is also is very poor ,because of this i have ported to airtel and after one month vodafone is asking me to pay bill of Rs 300/ and threatening if not done they will disconnect the same,Why port was allowed when there was out standing bill?
And i have paid more than Rs 1200/ without using the service as my outgoing calls would automatically get barred and they themselves are not aware how to resolve the issue I kept on paying the bill and when i opposed after a year they changed the sim saying there a sim problem and even after that same problem persistedand i thought of porting it ,to port also they dragged for 2 months and i again paid them 414/ without using the service now my patience is running out as they are calling and threatening to disconnect the connection .

I request you to punish them suitably


Regards

Ishwar Yenagi
9886212302
Rajiv shah
 
Oct 20, 2014

Gsm network

Hi..Dear sir.. I was already sent this complaint Vodafone(mumbai) & i have already issue Buster but not steel installation, so sir please do that my problem.

I hope you oblige me.

Regards
RAJIV SHAH
09820087876

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Hi...
Dear sir i am using vodafone service is last approx 3yers but its in relay good network coverage at my billing adders but last 6 months i have in very heavy network problem in 2G or 3G and i was raise the complacent but i have issue the buster 2G or 3G but install is only 3G and our side commitment is 2G buster is not available and again i was raise the complaint last 30days but not resolve please give me really state and do work MOST URGENTLY other wise i will going on other service provider (MNP).

I hope you oblige me.

Regards
RAJIV SHAH
9820087876
kumar amlesh
 
Oct 19, 2014

deduction of balance

Uninor
sir,my no is 7870297943. it is painic to inform you that my operator deduced by balance of rs 2.50 at 18/10/14 and 19/10/14 and few days earlier.i complain few day earlier then situation is ok but this time happen again.please take action against the uninor telecom service.
I hope you will take necessary action and return my balances .


sincerely
kumar amlesh

7870297943
8507424431
rbaskarrao
 
Oct 18, 2014

WITHOUT MY KNOWLEDGE PLAN HAS BEEN CHANGED

VODAFONE
To Me 25 Aug
Dear Customer,
It has been our endeavor to provide you with the best of services at all times.
The bill for your Vodafone number 9677287719 of Rs. 119 was due on 23-08-2014, kindly pay to avoid interruption of services. Please ignore if already paid.
You can make your Vodafone payment by any one of the following payment options available with us:
Online payment – bills can be paid through the following website https://www.billdesk.com/Vodafone/QuickBillPay

Vodafone Store / Vodafone Mini Store- Visit any of our Vodafone Stores closest to your location and make cash or credit card payment through our Self Service Kiosk or you can also drop your cheque at any of our drop boxes.

Enroll for direct debit on your credit card or bank account to make direct payments and enjoy additional credit limit on your account.
You can register online and set up a standing instruction to pay your Vodafone postpaid bill using your credit card through our website https://www.billdesk.in/billpay/onlinesi/vodafone/vodafone_index.jsp
We at Vodafone encourage to Go-Green and save trees. To contribute towards the “Go-Green” cause SMS ACT <space> GOGREEN to 111 (toll-free) & get your bills only on your e-mail address as updated in our records.
We thank you for being a part of the Vodafone family.
Happy to Help
Contact numbers
Postpaid : 111 or 9884098840
For complaints/requests : 198 (toll free)
E-mail : vodafonecare.chn@vodafone.com
Website : www.vodafone.in
This E-Notification was automatically generated. Please do not reply to this mail. For any further assistance, please visit our website www.vodafone.in


Reply, Reply all or Forward | More
Me
To VODAFONE 26 Aug
Dear Team,

How many times i have to call and inform to your call center team.

Since 1 year i am getting lot of problem from your service, please don't irritate customer like this.

Who ask to change my plan?

Regards
R Baskar Rao +91 96772 87719


Show message history
Reply, Reply all or Forward | More
Me
To VODAFONE nodal.tamilnadu@vodafone.com appellate.tamilnadu@vodafone.com 27 Aug
Dear Team,

Since 3 years i am using your network i have not a default customer.

First your team stop sending bills to me but the same bills my colleague's and friend mail from your office.

Second issue without my knowledge you people has been charged some excess amount for sending bill to my mail id.

Third issue without my confirmation your team members has been activated some service or additional from your end.

Fourth issue without my confirmation and knowledge your team has been changed some new plan.

Each every issue calling and inform to your customer service department they are saying simply they ask me send email to you, then why your company operating customer service team giving salary from 10k to 100k more than 1000 employees better quit that office and give offer to customer.

Even this issue also conveyed to your customer but no body resolved my problem.

As per TRAI rules until customer disconnecting or changing new plan you should change plan without customer Knowledge.

If your team changing new plan without customer confirmation and then ask ESSAR team to pay bill amount on behalf me. I Think this is good idea better do it for all customer, everyone will Happy.

Please feel free to contact me any time, but don't reply blind mail or SMS to me your is not reachable or switched off etc...

I hope you understand mail content.

Regards
R Baskar Rao +91 96772 87719, +91 44 2799 1919, +91 99401 22134


Show message history
Reply, Reply all or Forward | More
Me
To VODAFONE nodal.tamilnadu@vodafone.com appellate.tamilnadu@vodafone.com 30 Aug
Dear Team,

Yesterday i spoken with your team members told me due to maintenance purpose tariff amount has been increased.

Normally every company salary hike will give 10% to 15% i can accept other activity 5% amount will be increase.

If you increase tariff amount upto 25% i can accept but your team members amount has been increased 300% who will accept this boss?

Now i am ready to pay Rs.25.00 + yearly maintenance charges Rs.7.00.

Please feel free to contact me any time, but don't reply blind mail or SMS to me your is not reachable or switched off etc...

I hope you understand.

Regards
R Baskar Rao +91 96772 87719, +91 44 2799 1919, +91 99401 22134


Show message history
Reply, Reply all or Forward | More
Me
To VODAFONE nodal.tamilnadu@vodafone.com appellate.tamilnadu@vodafone.com 6 Sep
Dear Team,

Awaiting for your valuable response

Regards
R Baskar Rao

--------------------------------------------
On Sat, 30/8/14, R Baskar Naidu <baskarrao_r@yahoo.com> wrote:
Show message history
Reply, Reply all or Forward | More
Me
To VODAFONE nodal.tamilnadu@vodafone.com appellate.tamilnadu@vodafone.com 26 Sep
Dear Team,

Any Response from your end???

Regards
R Baskar Rao +91 96772 87719


Show message history
Reply, Reply all or Forward | More
Me
To VODAFONE nodal.tamilnadu@vodafone.com appellate.tamilnadu@vodafone.com corpcare.chennai@vodafone.com 29 Sep
???????????

Regards
R Baskar Rao


Show message history
Reply, Reply all or Forward | More
Me
To VODAFONE nodal.tamilnadu@vodafone.com appellate.tamilnadu@vodafone.com corpcare.chn@vodafone.com 9 Oct
Dear Team,

Since Aug'14 month onwards calling and informed to your Supervisor Mr.Sthya on Vinayagar Chauthri Festival day nearly 1 hour i have explain about my Plan details without my knowledge and Permission your team members my plan has been changed.

I request customer care team resolve my problem several times but till issue not yet resolved, even i sent many reminder to your team include Nodal & Appellate team through mail no body respond my mail

Finally yesterday i visited your showroom at Anna Nagar-Chennai branch about the same issue Mr.GaneshBabu respond my query without any feeling he ask me to pay amount.

He saying 200 SMS free+ 100 Local + 100 National Calls free, but i have not utilized your new plan as per my earlier plan i using the service and paid the amount till Aug'14 now i need to pay Sep'14 and Oct'14 bill payment between Rs.60.00 to Rs.75.00.

Your team members said Vodafone informed to TRAI going to cancel Rs.25.00 & 99.00 rental that i can accept your answer but TRAI not given to permission cancel plan for exiting customer, if they given permission send scan copy to me i will accept your answer.

Mr.Ganesh Babu saying vodafone if price is increased customer has bear amount, when i ask him if vodafone going increase price every year more than 400% that we have accept he unable to answer

How i can i pay Rs.358.00 this is not my problem,

Please inform to Mr.Ganesh Babu i am not a beggar Rs.150.00 giving waiver for me.

I already told him without my permission plan has been changed and i am not using new Tariff (200 SMS free+ 100 Local + 100 National Calls free) then how he can ask me to pay full bill amount.

If i am default/cheating customer means definitely i can utilize service up to Rs.1500.00 credit limit and i can through SIM, but your team members for all customer's in directly encouraging like this.

I am excepting positive response from Nodal & Appellate team.

I hope you understand the situation

Thanks&Regards
R Baskar Rao +91 96772 87719, +91 44 2799 1919
To get Single customer it's takes lot of time, but loss one customer enough nano seconds.


Show message history
Reply, Reply all or Forward | More
appellate.tamilnadu@vodafone.com Dear Mr. Baskar Rao.R, We have received your email dated 09/10/14 regarding Tariff plan change for your Vodafone Mobile Number 9677287719. We would like to inform that Talk More 100@lifetimeplan have
9 Oct
Me
To appellate.tamilnadu@vodafone.com nodal.tamilnadu@vodafone.com corpcare.chn@vodafone.com 10 Oct
Dear Team,
Show message history

Since Aug'14 month onwards i am asking who gave permission to migrated plan, i told you clearly i have not received any intimation from your end.

If intimation received why should i call customer care from Aug'14 Month for this matter.

Your showroom guy told me you have informed to TRAI for changing new plan, If TRAI given approval to you change new plan without customer permission please send that report to me, then i will accept your answer.

Don't tell keeping on Plan has been migrated.... The issue is now without my permission plan has been Migrated.

Kindly close the problem on priority basis and migrated to my existing plan itself.

I don't except from you negative feedback.

If you people providing APPELLATE number ask them answer the customer call & query otherwise don't give numbers to customer.

Since 28th Aug'14 onwards why Appellate team not reply my query.

Regards
R Baskar Rao
Reply, Reply all or Forward | More
appellate.tamilnadu@vodafone.com Dear Sir/Madam, We have received your email dated 10/10/14 regarding Tariff plan change for your Vodafone Mobile Number 9677287719. We wish to reiterate that Talk More 100@lifetimeplan have been withd
10 Oct
Me
To appellate.tamilnadu@vodafone.com nodal.tamilnadu@vodafone.com corpcare.chn@vodafone.com 11 Oct
Dear Team,

First you read mail properly from beginning of the mail and then reply to customer.

Who asked you to change plan???

I am asking to you, who gave permission to change plan???

Have you received any mail confirmation from me???

TRAI given any permission to change new plan without customer permission please tell me????

I think NODAL & APPELLATE teams all are sleeping in From 28th Aug'14 they wake up on 9th Oct'14.

Why your team not resolve your wrong billing issue from Aug'2014????

When you people going to resolve issue????

Is possible to resolve problem or you are forcing customer to cancel the service please tell me????

Do you know meaning of font color???

Regards
R Baskar Rao +91 96772 87719, +91 99401 22134, +91 44 2799 1919


Show message history
Reply, Reply all or Forward | More
appellate.tamilnadu@vodafone.com Dear Mr. R Baskar Rao, We have received your email dated 11/10/14 regarding tariff plan for your Vodafone Mobile Number 9677287719. We would like to reiterate that tariff plan has been migrated to Vod
11 Oct
Me
To appellate.tamilnadu@vodafone.com corpcare.chn@vodafone.com nodal.tamilnadu@vodafone.com Oct 13 at 3:08 PM
Dear Team,

BELOW MENTIONED QUESTION I HAVE NOT RECEIVED ANSWER FROM YOUR END.

First you read mail properly from beginning of the mail and then reply to customer.

Who asked you to change plan???

I am asking to you, who gave permission to change plan???

Have you received any mail confirmation from me???

TRAI given any permission to change new plan without customer permission please tell me????

I think NODAL & APPELLATE teams all are sleeping in From 28th Aug'14 they wake up on 9th Oct'14.

Why your team not resolve your wrong billing issue from Aug'2014????

When you people going to resolve issue????

Is possible to resolve problem or you are forcing customer to cancel the service please tell me????

Do you know meaning of FONT COLOR & CAPS LETTER???

Regards
R Baskar Rao +91 96772 87719, +91 99401 22134, +91 44 2799 1919



Show message history
Reply, Reply all or Forward | More
Me
To appellate.tamilnadu@vodafone.com corpcare.chn@vodafone.com nodal.tamilnadu@vodafone.com Oct 15 at 11:15 AM
Dear Team,

Any Updates above mentioned request?????????

Regards
R Baskar Rao +91 96772 87719, +91 99401 22134, +91 44 2799 1919


Show message history
Reply, Reply all or Forward | More
Me
To appellate.tamilnadu@vodafone.com corpcare.chn@vodafone.com nodal.tamilnadu@vodafone.com
CC baskar rao Oct 15 at 11:24 AM
Dear Team,

Any Updates above mentioned request?????????,

Regards
R Baskar Rao +91 96772 87719, +91 99401 22134, +91 44 2799 1919


Show message history
Reply, Reply all or Forward | More








Dear SIr,

I have using this SIM since three without any payment issue, now without my permission they has been changed plan. Now they are force to make payment.

When i ask them whether TRAI has been given approval without customer knowledge plan has been changed they are not providing proper information to me.

I would to like to continue same plan till i am disconnecting the service, now everyday getting 2-3 calls from Vodafone service going to disconnect.

In my Village vodafone service working properly.


Regards
R Baskar Rao +91 96772 87719
AircelSupport
 
Oct 18, 2014

Aircel

Hi Karthik,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @aircelsocialmedia@aircel.co.in
gauravgiri
 
Oct 17, 2014

Post paid bill payment problem

Hi, Sir/Madam

I have a number 9990120364 its related to the idea company and this number is used by another person by my name actully his bill was outstandind from last two month becaus ethat person was out of station not able to pay the bill at that time but today i received call from idea company and they are abuseing me and threating me and used wrong word against me i have paid the bill and they are still abusing me

i am requesting you to please look into this issue

My details given below-

Gaurav Giri-9990174364

Thanks
Gaurav
karthik76655
 
Oct 17, 2014

Reg.Misguide Plans

Sir
Here with i am using the AIRCEL Network (98420 76655) from 2002. And asked the any Special Offer to
me on Yesterday. They said the Rate cutter offer Rs.34 (Any Mobile 35 paisa/ minutue For 28 days.). But Now they are
Charging the 60 paisa per minutue in first 9 minute.They are not give the plan details in clearly. And again i made call to
the Customer care they are not responding my Queries,Please do the needful.
vaibhavshah1302
 
Oct 16, 2014

reliance asking more money for sim replacement

My jayendra shah and my number is 9022898343.i have visited nalasopra web world for sim replacement they ask for sim replacing 50rs as in form it is return 20rs for it and they told reliance has doesn't given any sim for sim replacement so we had order from another part so it is expensive . then we ask give me model officer number and email address so they took 20 rs and the sim they gave that also faulty and they also told micro and nano sim doesn't provide so you have to cut the sim card for it . as I know to read about it so they gave me in 20rs and those doesn't know read and customer doesn't read the form so earning more money from that so kindly take some strict action on them and I has have launch complain for It in call centre and complaint number is 225887956 as team leader has given this id and I have also record the call for it and if U need I will provide you
Gurdev Sidhu
 
Oct 15, 2014

REGARDING RECOTINUE OF IDEA MB. NO.9814500666

Respected Sir , It has been bring to your kind notice that Idea company has sold my post paid mb.no9814500666 to another customer without giving me any prior notice I came to USA in March2014 for a short period , I have depoisted amounting Rs300 in Feb.2014 and Rs 150 in Aug 2014 to keep save my mb. no 9814500666 in save custody. I regret to say when i am thinking to come back and want continue my no I come to know that my service provider IDEA Company has sold my no without any prior intimation to me.Please do the need full and direct my service provider to continue my postpaid no 9814500666 which Iam using for the last more than 10 years. Thanking You, From: GURDEV SINGH SIDHU , 38 EKTA NAGAR FEROZEPUR CITY PUNJAB INDIA.Now at 24230 114 th PL SE KENT WA USA 98030 Email add. sidhugdev@ hotmail.com OR sidhugo73@gmail.com
Muhammed Rashid
 
Oct 15, 2014

Disconnection - TATA DOCOMO

Dear All,

I am using a prepaid connection of TATA DOCOMO for more than 6 years. For a few months i did not use it and it lead to disconnection. When i tried for re-connection, they insisted for Postpaid. I accepted. And I used postpaid for more than 4 months. And as per instructions from them, requested for Prepaid conversion. This lead to Postpaid disconnection and Non activation of Prepaid SIM. Now they again says some rules and asking to go for Postpaid to retain the same number.
tapucool
 
Oct 14, 2014

marketting calls and messages from vodafone

Vodafone is harrassing me with unsolicited marketting calls and mesages. Upon activating their dnd service, they say it will take 7 days to process this request!!! Totally Unacceptable. I would like to file a court case for this . If trai can help me on this please do. My number is 9167948785
HEMANT BAGWAN
 
Oct 13, 2014

auto activate the vas service and diduct balance

Amount Charged for VAS ShotformatsGSM Rs:1.00.
Current Main Balance : Rs:7.84

Dear sir I have already complent for this service provider reliance telecom gsm service but no action and diduct the regular balance please action this service my mobile no. 9806638054 and this sim is mp circal
pugalsaran
 
Oct 13, 2014

VERY BAD SERVICE AND CUSTOMER SUPPORT FROM AIRTEL

Sir/Madam,

I am a airtel postpaid customer from chennai and my mobile number is 9003009441. This is an individual number for my personal and business use. For past three years i am using this number, suddenly my number was suspended from 10 october 2014 without knowing me. I gone to nungambakkam airtel showroom which is near to my office and explained everything but they said they got request from my company to suspend my number. I gave a clear picture that this is my individual number and bill is also generated in my name only and this is not a company number.

Then they showed a mail copy to me regarding a request to suspend some numbers from a company. I was shocked by seeing the name of company in the mail because the company name mentioned in the mail is not my company at all and i have never heard about that company. I explained everything to them and they asked sorry for inconvenience. Also they assured to activate my number with in 4 hrs but till now they have not done it. I am very much disappointed by their service. Continuously two days I gone to their same airtel centre but my problem is not yet closed.

The Reasons for dropping this mail:

1) I gave this number to all of my customers since i am in service section i will receive calls all over from India. I am not getting incoming and outgoing calls.
2) I gave this number to my daughter's school where they will communicate in SMS only. Far past three days i am struggling more.
3) I use to travel across India, today I am in pune it is very difficult to communicate with my family, office and customers. I borrowed a SIM from friend to this long tour.
4) The Airtel showroom manager gave his number to communicate for this problem but he had attend my phone call only one day then he not at all attending my phone calls.
5) I am very much frustrated due to their service.

So please take immediate action for my compliant.

Regards
Pugazhendhi
Mobile : 9003009441
City: Chennai
Operator: Airtel

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Share this site with others

         
          

    Recently Updated Complaints

    MCD Delhi - Nali block by Kundan Lal Sharma House No. 3, Ganesh Nagar,...
    Sir, Nali Block by Mr. Kundan Lal Sharma, House No. 3,...
    rdsscwr@gmail.com - Still Not Received Exam Letter
    I have received SMS On my mobile but still i have not...
    267154 - Refund booking failed
    Sir/Madam I have tryed to booked the KSRTC on -line...
    121@in.airtel.com - 9393322155
    dear sir, i need my internet details . which apps, web...
    snapdeal - Item not delivered - Money deducted & No Response
    Worse service by snapdeal so far. I have been shopping...
    care@paytm.com - amount not refunded
    My Paytm ORDER NO.is 621779885(14 october 2014) and in my...
    Redbus - failure of refund
    Sir, On 23 September, I had booked a ticket online via...
    Tata Sky - poor service
    Dear Sir, our tata sky id no. 1139707997. our tata sky...
    BIO MAGNETIC BRACELET - not received product till now
    My order I'd -- 3263270513, 11166620955. I have not...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username