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TRAI (Telephone Regulatory Authority of India)

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Consumer complaints and reviews about TRAI (Telephone Regulatory Authority of India)

Tanuj Choudhary
 
Sep 28, 2016

Number Suspend

M using 9311730007 this number from a longer.Suddenly my no is suspended at night.I visited to reliance store they told me the reason behind suspension of my number.They told that i called a DND no. for tellimarketing.But m using it only 4 personal use.


Kindly plz reconnect my No.Its a humble reqst.
ganesh430
 
Sep 27, 2016

DISHONOUR OF PORTING REQUEST

Dear trai,I (GANESH T)recently generated a port code of rcom gsm 8688645300..on 22-09-2016,to port to rel jio ...my jio is ready for activation but rcom services are not deactivated... Plz tell me how to handle this situation..its already 7 days to process my port request.. Customer care also not responding properly...
Santosh1979
 
Sep 27, 2016

number wrongly ported

I have reliance post paid number 09376630012 in Vapi which was wrongly ported by third party to Idea without my consent. I want to re port it to Reliance.
kasirajang
 
Sep 27, 2016

reliance - threatening call from customer care

Dear Reliance customer care,

My name is kasirajan
My data card no :9382615336 4G

Last 7 month I have used Reliance datacard.

I didn't get proper signal in ambattur, VijayalakshmiPuram.

Many time I inform & compliant to customer care call center, no one can take response.

Each and every month I paid..my bill (INR rs785 ) without using your proper network..

My sample Compliant no. 244403030,242512600, 243848321.
They don't take any action.

I did not get any single call for resolve the problem.

But today..i got threatening call from customer care- ..for collecting the amount.

4 month cant able to use properly (Because of network signal problem)...

Many time called your CUSTOMER service - Your customer service didn't resolve the problem.

G.Kasirajan
ARReddy
 
Sep 26, 2016

Airtel Ported SIM Not Activated

I have submitted for porting my airtel mobile number from prepaid AP circle to Postpaid Karnataka through an agency (Ph NO: 9535511899) and I received a message that my number got ported successfully and my existing prepaid SIM lost signals. But I did not received any SIM card till now. The same has been complained to Airtel but no response from them.

Complaint No is - #71523424

I received new SIM card from the agency yesterday, but not activated yet.

The agency executives are saying its already activated and call 59059, but unfortunately there is no signal.

Please do the needful. SIM Card details are given below.

SIM Card NO: 8991000900 972027752U
Mobile No: 8754416408
Aswathi Ashok
 
Sep 25, 2016

Call connectivity problem

Hi,
Calls made from jio network to airtel,vodafon and idea are getting blocked. It is showing all routes are busy. But jio to jio calls as well as calls made to bsnl network are working fine. Please look into Point Of Interconnection problem created by networks idea, airtel and vodafon which is causing inconvenience to jio users.
Dhananjay0612
 
Sep 24, 2016

Cheated by Reliance

Wi pod No: 9379860158

This is regarding the Reliance Wi-pod connection which I got last year and this year I was forcibly made to move onto 4g as they were not going to provide the services on the CDMA dongle that I had brought. I was also promised that I would be continuing the same plan on my new Wi-pod. But that never happened. And on their own whims and fancies they have switched my plan, but I was told the bill will be same as the CDMA connected Wi-pod.

After getting the dongle it was not functioning for 15 days and on calling the customer care do not have the courtesy to listen to the problem and then resolve it. Hence I have stopped using the dongle and switched over to other network.Now Reliance Service Provider has threatened me to proceed against me with legal action.

I am not ready to pay the bill to the extent that the service provider as demanded. I am willing to pay the bill for 15 days (proportionately) only as I have used your services (Approx Rs. 575.00). Just giving me a bill of 3530 for the service which I have not used is not the way you demand money from the people. People will pay for the service what we have used, we are not here to pay just randomly.

THEREFORE, I HUMBLY REQUEST YOU NOT TO ALLOW THE SERVICE PROVIDERS TO SUCK THE HARD EARNED MONEY OF COMMON PEOPLE LIKE ME
ideacellular
 
Sep 24, 2016

RE: Unable to call anyone.

Hi Shivendrasinh,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Raj
ideacellular
 
Sep 23, 2016

RE: Unable to call anyone.

Hi Shivendrasinh,

We have noted your concern. Please give us some time to get back to you.

Regards,
Raj
Shivendrasinh Patankar
 
Sep 23, 2016

Unable to call anyone.

From yesterday evening I'm unable to call anyone.. whenever I call someone the call is not processed it is unable to connect to server I guess.. the same is happening to my brother sim card it is also of idea...my no is 9623045027(idea). please take some action as soon as possible.
faiyaz pathan
 
Sep 23, 2016

complaint against Reliance

Hi,
I m using Reliance postpaid sim 8000001767.& i have face issue regarding my highly bill related. Actuality i am using Reliance plan_125rs & Reliance given to me 50mb data free but Reliance company have been unnecessary data surfing charge applicable amount is 221rs for data surfing .when i call Reliance customer care regarding waiver related but no one can refund my 221rs amount.so my Reliance is unnecessary charge applicable on my no 8000001767.so pls do help me i so upset with Reliance services.

Regards,
faiyaz pathan
ankit291091
 
Sep 23, 2016

complaint against vodafone internet service

with warm regards i just want to complaint about Vodafone network problem . i will just convert my number idea to Vodafone for best networking but now i am very upset from Vodafone phone network problem because from last 10 days i have to face problem of while using internet . it was not working at all i just need my money return of recharge or do something because i was to irritate from your services i dont want to continue with your network but it was my bad luck i have to be with you at least 90 days from portability. kindly do the needful as far as possible.

my mobile no. 9555047578
email id. ankitgarg291091@gmail.com
sundararajan raghavan
 
Sep 22, 2016

regarding bill payment

I got a postpaid from reliance company in offer rate from one company to another company changed reason.mainly I bought for net purpose only.5th month my mobile stolen.then I asked several times to change my number postpaid to prepaid with that company people's. Nobody proper reply given for the past 5 months.still the action not taken.because of the 4g reason told.4g upgrading is your side problem.but it don't affect the customers.but your side I make a compliant they put a phone for a half an hour for senior officer level. they don't pick up the phone unnecessary I waste my time near 4 hours for this que reason.unnecesseary I paid my full amount till July sir.so unnecessary I don't want to pay my money so I stopped payment sir.it is your side mistake.not my side mistake.understand my problems and clear my outstanding dues and provide the prepaid sim as soon as possible. I made a compliant to nodal officer also.they are also not reply till the date.

Please do favourable reply or call from your side with some maturiry level peoples because everybody reply pay your money.why I want to pay money I asked.you don't changed post to pre.i don't use net then why I want to pay i asked sir.

Last 3 month not getting salary also sir because of not achieved target.take action immediately


Sir they are stopped my incoming and outgoing and also messages..that is my 15yr number.pleasr try to get that number without paying money.i paid 5th ,6th,7 thmonth full amount due.without using Internet sir.i asked from 5th month post pre.they did not done.what can I do sir.u upgrading is company problem not customer problem..if I asked in customer they won't proper rely given.if I made a compliant in mail that is also no reply.they need money only.they are talking that only if you need that number you pay that money they are asking sir.unnecessary I paid 2400/-paid for the past 3month.so please take action against the company ang provide that phone number to me. If it is possible
debu2210
 
Sep 21, 2016

Reliance Not honouring the Porting request

I have submitted the transfer application of Chhattisgarh Reliance post paid number 9827477006 in the month of Nov'15 from the corporate office with all documents and approval attached. Even after several followup and reminder, it was not released by Reliance.

I have shifted to Odisha state and have been paying the roaming charges in this since then.

I have submitted Mobile porting request through Airtel from Odisha with all documents attached in the month of July'16 and Again in the month of Aug'16. Even after informing to concerned person in advance and having all documents submitted, my number is still not released by Reliance.

Please let me know, how to deal with this case and file court case against Reliance for this poor service and harassment to consumer.

Is there any one who is expected to read these complaints and respond. Any action taken against the service provider company for not providing the service timely?

Regards,
DK Verma
chandanssb.com007
 
Sep 21, 2016

chandan

helo sir and mam
m chandan sharma from bareilly up
ur jio service is really very wrost...
other compny givng me a 2g speed its better then ur 4G...
m trying contact but all no is wrong... so tell me wht to do...
my no is 9808401206
i wna talk...plz contact me...
mere paas relince jio ka device hai..or speed 5 mb file download karne mai 7 mint ap soch lo kaise speed hai...
or logo ko best speed mil rahi hai...
ye mera pehla din hai or service ek dum wrost and bad

chandan

shankerr1
 
Sep 21, 2016

fraudulent calls

I m receiving so many calls from Indore regarding trading advisory even I had never register anywhere my details to any such firms.
on 21st Sept 2016 i have received the same call from number 7312427103 at 3.16 pm and the guy on other side was speaking like an literate person,using unprofessional languages like listen to me,you will receive such calls on regular basis(even I m not willing to receive ),using some irritating word.he was behaving like an dictatorship .

I urge you to please take an strict action on these kind of unprofessional,arrogant people.

Thanking you
shanker.rama15@gmail.com
Akvkumar50
 
Sep 20, 2016

Jio sim Calling problem

If I try to call to any one from jio sim they answers all lines to this router is currently busie after 20 to 25 times calling they connect the call and if I call to customer care no. there is no one to answer or attend the call some time I face problems in case of emergency so please I want to take any action to it.
AircelSupport
 
Sep 19, 2016

Aircel

Dear subash nayaak

We apologise for the inconvenience caused. Please use below link to activate DND in your number.

http://www.aircel.com/AircelWar/appmanager/aircel/orissa?_nfpb=true&_pageLabel=customercare_ndnc_page

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team.
Mukund prasad
 
Sep 19, 2016

not activated voice call system

jio sim stii not activate
Sir i am purchased jio sim STILL NO TELE VERIFICATION MESSAGE AND NOT IN ACTIVATION STEPS MY JIO NO 7004586784 PLS SOLVE THIS FEED BACKS WITH REGARDS mukundk848@gmail.com
manish1763
 
Sep 18, 2016

data best offer

sir,
mere no. 7210461172 ke best offer me 2G data 53 rs. me 28 days ke liye tha. but maine jb recharge karya tb mujhe iski valadity 5 days ki mili. 198 pe call karne pr bol rahe hai ki dusre mod me recharge krwana tha aur apko benifit nahi mil payegi. i request u please help me to get complete valadity
Cmd601
 
Sep 17, 2016

Without my permision my no 8874208121 illegaly replaced by vodafone company

Sir my no. 8874208121 is replaced to any other consumer without my permision its illegly work by vodafone and no any vodafone care anshwering for this and no to any accountbilty for this after this i block my no. Because i thratent for missuse by any one then i wad block my no. 8874208121.then i bought new sim and tetailer inform me your no. 8874208121 acctivate in 2 hours bt after 24 hours no. Not acctivated . So please file my complint and fare acction against vodafone .
dhahir777
 
Sep 16, 2016

jio sim stii not activate

Sir i am purchased jio sim 6/09/2016 STILL NO TELE VERIFICATION MESSAGE AND NOT IN ACTIVATION STEPS MY JIO NO 7010432799 PLS SOLVE THIS FEED BACKS WITH REGARDS:::K SHAHUL HAMEED dhahir777@gmail.com
subash nayak
 
Sep 16, 2016

frequent company call by aircel to my mobile no. 7537947971

Aircel is disturbing me by making their company calls frequently everyday as a result I am disturbed on performing my duties , even driving vehicle. I therefore request aircel authorities not to disturb henceforth ,otherwise I will not use your sim
Thanking You,


Subash chandra Nayak
Bhubaneswar
Dt.16.09.2016
HEMAL JETHWA
 
Sep 15, 2016

ABOUT VODAFONE

HELLO THIS IS HEMAL JETHWA HERE
I AM USEING SINES LAST 12 YEARS THIS NUM 9821852921 IN MY MOBILE FONE OPRETAR VODAFONE
I REGISTER MY NUMBER ON MY NAME BUT I VISIT VODAFONE STORE THEY TAKEN MY DOCUMENT I GIVEN MY DOCUMENT THEN AFTER FORE DAYS THEY SAID NOT POSSIBAL TO CONVART TO PREPAID TO POST PAID I THOT OK FGET SO I DINT WANT TO DO THEN AFTER AFTER TWO THREE DAYS I GOT CALL FROM VODAFONE STORE HER NAME IS SHRUTI SHE SAID I WANT DOCUMENT OF YO MOTHER WAYA WHATS AAP SO I SADI NO I NEVER SHARE MY DOCUMENT OF MY MOTHER IDENTITY ONE TIME I ALREADY SUBMITTED BUT SHE ONCE AGENTS SHE WANTS SO I SAID NO I NEVER SHARE SO SHE GIVE ME CALL BY UNKNOWN NO USEING BAD WORDS AND ALL I HAVE RECODING ALSO AND AFTER THAT FIRST I GIVEN MY MOTHER DOCUMENT SHE DID MY MOTHER SCHLESINGER OF DUBLICAT WHY SHE DID MY MOTHER SING DUBLICET AFTER THAT I FACING PROBLEM IN NET I DIDNT USE 3G OF ONE GB VODAFONE TAKEN CHARGES OF DATA I COMP LENT VODAFONE OF SITE BUT I DINT GATE ANY REVERT AND I GOT CALL BUT THAY GIVE ME SALUTION THEN DIS THA LINE I HAVENT GOT ANY SATEIFCTION ANSWER
Srinivas kamsani
 
Sep 14, 2016

De activated all my services

Without taking my permission and confirming jio de activated my services last 4 days they are not resolving my problem cs people also all is in active state i am talking complaint wait till 48 hours but 4 days complited and again they saying that word only i dont know what happening do need full i want the reason for de activating if no tgen what is happening
My num: 7013973450(jio)
Kamsani srinivas
Nizamabad
Telangana

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