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Consumer complaints and reviews about Vodafone

Sivaramakrishna Neelam Send email
 
Nov 10, 2011

irresponsible service

agree
Amittata Send email
 
Nov 8, 2011

service error

HI Reshu,

send msg " CAN FLASH " to 111

hope it will help .



regards
amit dubey
User520859
 
Aug 10, 2011

Call history

Please send me the detail call history of last 15 days for this number 9884438467 at manuelenator@gmail.com.
User524536
 
Aug 5, 2011

excess charges

i have msg to ur company to 9985397503 this number. what about pizes money.
User1055
 
Aug 5, 2011

excess charges

Hello Yashpal Singh,

We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/oL9cR6 we'll get back to you with assistance at the earliest.

Regards,
Vodafone Customer Care
User524445
 
Aug 4, 2011

excess charges

i have been in service of advance rental from 2-3 YEARS ..AND THIS TIME ALSO I CALLED CUSTOMER CARE FOR THE SAME..AND THEY ADDRESSED ME THAT IT WILL BE DONE...BUT NOW I GET THE BILL AND ITS NOT DONE...I MAILED AND TALKED TO CUSTOMER CARE...BUT THEY DONT GIVE ME ANY RESPONSE..
I have vodafone no. from past 10 years and still they fail to provide me services.
ITS PATHETIC
User514707
 
Jul 26, 2011

Cell Phone address Find

9811045989
i want details and address of this number
thanx
User1055
 
Jul 19, 2011

Bill not received

Hello Sir/Madam,

Thanks for writing to us. We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/qZIGbg we'll get back to you with assistance at the earliest.

Regards,
Vodafone Customer Care.
User504619
 
Jul 17, 2011

Bill not received

Can anybody help me for this.......... its a request...

From last 3 weeks i m complaining to Vodafone Customer Care that I have not received my June month bill.. everytime they within 4 hours you will receive the bill.. but still not received by me.. and without my initmation they have changed my email id... and some other customer bill I received on my email...

I had spoken to Mr. Prasanna (Manager) and Mr. Milind (Supervisior) and some more executives... everytime only one reply within 4 hours you will receive the bill..

I just request you to please do something...
User495060
 
Jul 15, 2011

cocacola@live.co.uk

To Whom It May Concern,

We are Aware of the Latest Crimes Going On In the Internet.
Ranging From The Sending Of Notifications that Lotteries Where Won, and Different Scammers Posing To Be Investigators and Asking Internet Users To Send the Winning Message They Recieved For Verifications.
Beware, Emails From:
wpc.center.london@live.com Is FRAUD
complaint_verification@yahoo.com Is FRAUD
Kiramic Finance Home Is FRAUD
Wpclotto@gmail.com Is FRAUD
wp.centre2009@gmail.com Is FRAUD
garvinbrownwcfl01@gmail.com Is FRAUD


Disregard any Verification Of Lottery From These
Or any Other Email Address as they are a Ways Of Advanced Crime.

If You Ever Recieve any Email Messages Or SmS On
Your Mobile Phone, Do Not Hesitate To Send the Message To The Internet Police.
For the Internet Police To Investigate any Lottery Message You Recieve, Forward them the Message You Recieved, Your Name, Your Country, and the Email Address Or Mobile Number With Which the Winning Message Was Recieved.

Most Importantly, The Contact Information Of the
Internet Police Is:

Office:6164 Harry Hines Blvd,
Suite 110, Dallas,
TX 75235-5306 USA.
E-Mail:cybercrimepolice@americans.co.uk

Send Them an Email Now, Request That Email Or Text Message You Recieved to Be Investigated.
Beware, Any Lottery Verification Message You Recieve Not Sent From the Internet Police Is FRAUD.

Join Us To Sanitize the Internet Today,
Say No To Cyber Crime. Stop Scammers!

Thanks, The United American Freedom Foundation(UAFF)
User305965
 
Jul 14, 2011

cocacola@live.co.uk

sir..... i am vikash ranjan rai sheesh mahal colonay flt..no..a5 32/34 sir my namber in sms 9582099576 500000.00pounds in cocacola uk mobile draw;
User1055
 
Jul 7, 2011

Unappropriate service

Hello Jas Singh,

Thanks for writing to us. We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/oFaFyN we'll get back to you with assistance at the earliest.

Regards,
Vodafone Customer Care.
User1055
 
Jul 7, 2011

Putting down the complaint

Hi Shyamal,

Thanks for writing to us. Trust we were able to assist you. You may also email us at vodafonecare.wb@vodafone.com or call us on our toll free number 198.

Thanks & Regards,
Vodafone Customer Care, West Bengal & Andaman Nicobar
User493705
 
Jul 6, 2011

Unappropriate service

Sir,

I am a vodafone user and paid for the callertune service they give to customers.
But when anyone calls me in the starting for the first 4-5 seconds the computer recordings play that are intentioned to increase the sales of the callertune service of the company. When they are charging us for that service they provide then why are they using that time for which i have paid to them. I am very annoyed with that recordings because till the time my these recordings play generally i pick up the call and therefore it is useless to avail that service and paying for it...

Please take into account the problem and do something if you can..

Thanking you.
User485617
 
Jul 6, 2011

number details

muje details and address of the above vodafone number 8758197482 . please mail me fast.my email id ketanmbv@gmail.com
User1055
 
Jul 6, 2011

blocking of my sim:-9986302805

Hi Pradeep,

Thanks for writing in to us, we're sorry to hear about your difficulty. Please share your current contact details as well as an alternate number with us here http://bit.ly/qAofv2 so that we may be able to assist you better.

Regards,
Vodafone Customer Care
User492436
 
Jul 5, 2011

Putting down the complaint

But sorry to say you that it is still a moot point. If situation is continuing like this without any conclude decision, I compel to null & void your connection.
User492436
 
Jul 5, 2011

Putting down the complaint

Respected sir,

I regret to bring to your notice that I shyaml Roy ,residing at sarak Prara ,P.O-Ranaghat,Dist-Nadia,Pin-741201,W.B ,my Vodafone mob. No is 8768307521

. I was recharge Rs 18/- for 3 days Internet connection, after that when I opened the web page- www.hippo.com and free download Mozila Firefox (13 MB), cut my Internet connection & reach my mob balance Rs -96/- . I had in Vodafone A/C Rs 40/-with Rs 18/- for 3 days Internet connection , which I previously mentioned.

Putting down the complaint to your department in black & white, dated-01/07/2011, response was come to my mob from your dept & said that they send it for consult of my matter.

But sorry to say you that it is still a moot point. If situation is continuing like this without any conclude decision, I compel to null & void your connection.

So request you please make up for the lost time & refund my Vodafone balance.

I hope that you would take necessary steps to solve this problem as early as possible.





Thanking you yours faithfully

Shyamal Roy



<>03/07/2011

Ranaghat





Pervious application dated -01/07/2011



RESPECTED SIR,

THIS IS TO INFORM YOU,THAT I SHRI SHYAMAL ROY ,RESIDING AT RANAGHT ,MY VODAFONE TEL.NO-8768307521 RECENTLY I HAVE RECHARGE RS-18FOR INTERNET ,BUT WHEN I OPEN INTERNET AND WATCH WWW.HIPPO.COM AND DOWNLODE FIREFOX (13 MB) AFTER CUT CONNECTION AND REACH A/C BLANCE –RS 114/.



SO,REQUEST YOU PLEASE LOOK INTO THE MATTER AND RETURN MY BLANCE.



THANKING YOU YOURSFAITHFULL

Shyamal Roy
User492416
 
Jul 5, 2011

blocking of my sim:-9986302805

sir / madam

My mobile phone get lost yesterday, please block my SIM no.9986302805

regards
pradeep kumar v
User1055
 
Jun 28, 2011

Non cancellation of Mobile No

Hi Moin,

We regret the inconvenience caused to you. Please email us at vodafonecare.kar@vodafone.com with the cancellation mail or a copy of the letter you submitted earlier so that we may be able to investigate this further. You can also reach us at the aforementioned email id for any assistance in future, we'd be glad to help.

Regards.
Vodafone Customer Care, Karnataka
User482366
 
Jun 25, 2011

Non cancellation of Mobile No

Dear Sir,
This is regarding my Vodafone mobile No. 9986031618 cancellation.

I got my above vodafone connecton cancelled 3 months back from a Vodafone store and duly after paying all my outstanding bill amount (for which i do hold a receipt as well). Unfortunately after 3 months now i got a demand notice email stating that i have to pay approx.1200 Rs. else action will be taken.

I don't understand, where is the problem.... 3 months back, I paid all my bills, cancelled my no. from vodafone store, the vodafone executives personally took the cancellation request and said my connection stands cancelled. So now, why do i have to pay for my cancelled connection ?

Please Sir, its my sincere request to you to look into the matter as such unnecessary threatening emails cause a lot of mental anxiety and stress.

Thanks in advance.
moin7861@rediffmail.com
User1055
 
Jun 22, 2011

Amount got deducted but recharge was not done

Hi Kusuma,

Thanks for writing in to us with your concern. We would like to inform you that if any online recharge transaction fails, the amount will be credited back to your respective bank account within 5-7 working days. If the amount is not credited in 5-7 working days, kindly revert with the transaction ID. Please email us at vodafonecare.kar@vodafone.com for any assistance in future. We're happy to help!

Regards,
Vodafone Customer Care, Karnataka
User477053
 
Jun 20, 2011

Amount got deducted but recharge was not done

no idea
User477053
 
Jun 20, 2011

Amount got deducted but recharge was not done

hi,
My mob no:9742061876.On 18/7/2011, I done recharge of amount 222/- through freecharge.in.While doing recharge it was given some error and asked me to login again.I login again and given all my details of account and amount.The amount got deducted 2 times(444) but I got only 222 RC.

Kindly do the needful.

Thanks,
User1055
 
Jun 15, 2011

Unjustifiable cuts in prepaid account balance

Hi Mahima,

We sincerely regret the inconvenience caused. Please share your number with us here http://bit.ly/mTSDfM we'll get in touch with you soon to resolve your issue. Kindly call 198 (toll free) and let us know whenever you need any assistance. We'd be glad to help you!

Kind Regards,
Vodafone Customer Care

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