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Consumer complaints and reviews about Vodafone

User679396
 
Feb 26, 2012

receiving messages from an anonymous number

Hello.
I want to know the details of this number: +918876724576. i have been receiving anonymous messages and calls from this number..i would be grateful if you could kindly help me and let me know who this number belongs to..
thank you
Vel India Send email
 
Feb 25, 2012

Incorrect billing

Hi Prakash,

We regret any inconvenience caused. Please share your number with us here http://bit.ly/AhkMy9 We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
Vel India Send email
 
Feb 25, 2012

False information resulting to huge billing

Hello Stanzinotsal,

We called on the alternate number but were told that it was a wrong number. Could you please share an alternate number here http://bit.ly/hzNUch so that we may be able to contact you and address the matter.

Regards,
Vodafone Customer Care
User605030
 
Feb 25, 2012

False information resulting to huge billing

Hello Stanzinotsal,

We called on the alternate number but were told that it was a wrong number. Could you please share an alternate number here http://bit.ly/hzNUch so that we may be able to contact you and address the matter.

Regards,
Vodafone Customer Care
User605030
 
Feb 25, 2012

Incorrect billing

Hi Prakash,

We regret any inconvenience caused. Please share your number with us here http://bit.ly/AhkMy9 We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
Amit.vishwakarma82 Send email
 
Feb 24, 2012

False information resulting to huge billing

You have to help yourself mate, because if you trust Vodafone you are JACKED
User676544
 
Feb 24, 2012

False information resulting to huge billing

You have to help yourself mate, because if you trust Vodafone you are JACKED
User678330
 
Feb 24, 2012

False information resulting to huge billing

Vodafone customer care said i will get 3gb of gprs usage for a month, if it says 3gb then indeed it has to be that. They have to follow up the word 3gb per month with subject to fair usage for it to be anything other than that. I would call Vodafone up and ask them to detail when my contract will get activated as i was eager to use it, they said after 1 or 2 days it will start .So that means that i was entitled to use 3gb free of cost.

I got a bill on which i enquired and they said that i have to pay around 16000 rupees for using internet.They will have a complaints department and I asked to speak with them. I even went to vodafone store near kamla nagar to do that. They responded to me with their reasoning of the bills that i will not get 3gb discount but only a part of it because i used it for only 17 days.They didn't give me a resolution to my issue that i had not been informed about how i will only get a part of the 3gb discount .I feel they have been charging me incorrectly and they must give me a revised bill because they hid all the billing information from me.

If still they force me to pay the bill i want to talk to the officer who regulate mobile telephone providers who are completely independant and are not tied to any telephone providers so they would give me a fair response and to which Vodafone have to comply with.

They don't give anything in writing when i demand to do so.

I want to speak directly to someone who cares for the customers and are not biased with these telecom operators.

Waiting for a response. God help me.

my no . is 9560211598 which is of vodafone and to which connections has been suspended.
my working no, for a while is 9560233020
User605030
 
Feb 9, 2012

Abusive Language

Hello Sir/Madam (xxxx_786),

Could you please share your number with us here http://bit.ly/AwrT9X ? We'd like to address the matter at the earliest.

Regards,
Vodafone Customer Care
Vel India Send email
 
Feb 9, 2012

Abusive Language

Hello Sir/Madam (xxxx_786),

Could you please share your number with us here http://bit.ly/AwrT9X ? We'd like to address the matter at the earliest.

Regards,
Vodafone Customer Care
User666218
 
Feb 8, 2012

Abusive Language

Hi,

Ronit Khanna calling me as Vodafone executive has sent me an abusive sms. I couldn't pick his call due to some urgent work. Is this a way of dealing with a customer?

Is this a way of selling new connections to the customer by Vodafone?

His contact no.
Landline:+911164691292
Mobile: +919210766380

A strict action should be taken against him to avoid such thing in future.
User661495
 
Feb 7, 2012

unwanted miss call

vodafone number (8239289318) is number se mere
no 9460046173 par baar baar miss call aa raha hai or
vapus call karne par koi jawab nahi deta kya aap is
bare me kuch kar sakte hai ya muje iska name mil sakta hai...is number se muje ek din me
30-40 baar miss call aa raha hai kya aap ise ban kar
sakte hai.....reply me
manishvaishnaw85@gmail.com
User663106
 
Feb 4, 2012

Prepaid connection no: 9899523000

On 2.2.2012 I sent in a complaint that my balance of over Rs.340/- was remaining and the phone stopped working & I requested for the restoration of my connection. Vodafone representative Ms. Priyanka called me on my other number 9878902223 on 3.2.2012. When I explained the problem to her she requested for Sim no. I am hereby sending the Sim no. I question i.e. EH-183033423984.
Please restore my connection along with the balance remaining in my account. I shall be obliged.

K.C.Lohia
District and session judge Delhi (Retd.)
C-14-C Mahendroo Enclave
Opposite Model Town III
Delhi
My other phone no:9878902223
Vel India Send email
 
Jan 20, 2012

not able to send messages

Hello Sir/Madam,

Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/y0o5lI so that we may assist you better. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
User605030
 
Jan 20, 2012

not able to send messages

Hello Sir/Madam,

Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/y0o5lI so that we may assist you better. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
User652183
 
Jan 20, 2012

not able to send messages

I am not able to send messages from past 3 days. Approached Vodafone customer care both over the phone and personally, but did not get proper response and was neglected.
Saravana627 Send email
 
Jan 16, 2012

PRANK CALLS

I get prank call from the following number 9710772142, inspite of several warnings, he doesn't stop. Please give him a warning. Most of the time when I call back, the number seems to be switchef off. If cannot reach hom please post the address, we will take care of the rest
Vel India Send email
 
Jan 16, 2012

Vodafone harassing me not providing the duplicate sim from Mohali A big Vodafone store

Hello Sir/Madam,

Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your Vodafone number and an alternate contact number with us at http://bit.ly/rD4gbx we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
V.k. Send email
 
Jan 16, 2012

vodafone is unnecessary charging fake amount and providing fake sms to user and disguising customer and deducting money from their account

dear Vodafone

Sir,

I AM YOUR GOPI CHAND YOUR VODAFONE CUSTOMER, SIR, MY COMPLAINT KI, ABHI-2 MERE PASS VODAFONE KI TARAF SE MISSED CALL OR MAINE DUBARA SE CALL KIYA TO MUJHE INFORMATION DI GAI, KI AAPKI RS. 25 LAC, S KI LOTTARY LAGI HAI, TO AAP HAMARE SR SIR, VIJAY KUMAR JI SE CALL KARKE LOTTARY KI FULL INFORMATION LE LENA OR SIR, SIRF 3 MINUTE CALL HUA OR MERE RS.30 DEDUCT KAR LIYE HAI...


PLEASE MUJHE ISKE BAARE ME REPLY DE...


THANKS.

YOUR VODAFONE CUSTOMER.
MY EMAIL ID-vishal.kumar480@gmail.com
mob.no.09050019051.
Verify Send email
 
Jan 16, 2012

prepaid topup recharge failed money not returned

just waiting untill my account get credit.
Punit Singh Send email
 
Jan 16, 2012

PRANK CALLS

Harassment
Vel India Send email
 
Jan 16, 2012

SMS charges being levied inspite of package for free SMS

Hi Manasi,

Thanks for writing in to us and for the time on our call. Kindly refer to https://shop.vodafone.in/shop/postpaidHome.jsp?cid=mum# and click on the option that says 'Before You Call/SMS' on the right side of the page for more information. Email us at vodafonecare.mum@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai
User639376
 
Dec 31, 2011

PRANK CALLS

I get prank call from the following number 9710772142, inspite of several warnings, he doesn't stop. Please give him a warning. Most of the time when I call back, the number seems to be switchef off. If cannot reach hom please post the address, we will take care of the rest
User605030
 
Dec 29, 2011

Vodafone harassing me not providing the duplicate sim from Mohali A big Vodafone store

Hello Sir/Madam,

Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your Vodafone number and an alternate contact number with us at http://bit.ly/rD4gbx we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
User637284
 
Dec 28, 2011

Vodafone harassing me not providing the duplicate sim from Mohali A big Vodafone store

Vodafone is not #1 to take care of their customers.

Hi,

First of all thanks to this forum that allows me to submit my complaint.


I have a post paid connection from 3-4 years. That sim has been misplaced by me. It is my mistake I know. I have submit the billed amount after the calls that says to submit the bill sand they will issue me a SIM on the same day and will be activated with in a day.


I paid the bill and When i visit the store at phase seven they say they have no stock of SIM cards from 10-12 days.
Again I visit three times they say the same reason.

They have SIM cards for post paid plans but not issuing duplicate sim.. and says me to go to sector 35 to buy the sim..

Then why the tele caller asks me that they will give me the new SIM after the payment..

" i am tired from this bad services and has no time even to do my meals on proper time so I can not visit them again and again ..

If vodafone says that they are a big provider and take care of their customer then it is wrong I am very irritiated from this service.
and I am sending this compalint to social media and network sites, if I didnt get the Sim in my hand soon..


Please solve my problem that I can say something good about your services on the same complaint.

Thanks & Regards

Please mail me at simrandeolseoexp@gmail.com if vodafone want to contact me

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