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Vodafone

India

Consumer complaints and reviews about Vodafone

User130622
 
Aug 25, 2010

net service is nt working (rs 95)

i got my mobile recharged on 22nd aug 2010 for rs 95 to get internet services. i am unable to get it activated. though they have given me a confirmation message that my service is activated
User132204
 
Aug 24, 2010

getting missed calls

please give full address of vodafone number:09751319692 to my mail address sam_lucky1@rediffmail.com immediately
User1055
 
Jul 27, 2010

itemised billing

Dear Mr. Rajput

Thank you for your time on the call. Further to our call, we understand that you do not need itemized billing for your number. However, we look forward to assisting you. Please feel free to contact us at vodafonecare.mum@vodafone.com for other queries or requests.

Kind Regards,
Vodafone Customer Care, Mumbai.
User94326
 
Jul 22, 2010

caller tune

with my confirmation set my caller tune on my mobile & deduct Rs.30.

Why deduct Rs.30 on my account with out my permission.
User1055
 
Jul 9, 2010

increase in bill

Hi Rutu,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/cjaCVC and we’d be happy to help.

Regards,
Vodafone Customer Care.
User74836
 
Jul 6, 2010

itemised billing

can u send me the itemised billing of the no.9820487202 of the month november - december
User70968
 
Jul 2, 2010

increase in bill

I activated the BBM plan yest on vodafone...d 299 rental plan..in vich i ws said..dat all chats nd access 2 mail accounts vil b free..suddenly nxt day morn my unbilled amount shows 1400..while on d previous day it ws jst 100...wen i cald in d customr care..thy told me..the usage charges will b reduced wen d final billing is done..
but my credit limit is just Rs.4000...if dey charge me in dis manner..soon i vil run out of the credit limit in 4-5 days..nd my no. vil b deactivated...
wen i asked about dis problem..dey told me..i vil hav 2 pay half d unbilled amount..But my bill vil b nly till 700-800..den y do i pay 2000 or even mre..agreed i vil get dat back..bt still...y do i invest my money in dis..!!!
this policy of reducing the discounts later is nt good at all..!!
User1055
 
Jun 28, 2010

change of dormant time

Hi,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/cnykIX and we’d be happy to help.

Regards,
Vodafone Customer Care.
User59818
 
Jun 28, 2010

mobile no. 9811515732

Sir

I tried alot but could not register myself on your site to make the complaint today but on 23-06-10 I don't know how come I succeed in making complaint against vodafone regarding no. 9811515732 as under :-

"
Vodafone have charged 455something amount on account of special charges in the bill of April,10 on my number 9811515732 in the name of Mr. Anuj Kumar Sharma (My husband) but is now with me since October,09 which i did not made and after calling to one Mr. Tarun in Retention desk/department. He committed to waive off Rs.300 of this amount and promise to provide me a advance rental plan without clip charges and a complaint no. 2149522466 registered with vodafona to deactivate the flash messages. I told Mr. Tarun that I will make the payment after verifying these two offers and also told about this to their executive who called me for making payment of outstanding amount and when I checked my May,10 bill it was for 1687 including 299 for clip charges 50 for late payment charges and 10 again for special messages. I called on 111 on 13th of June but the executive disconnected my call and on 19th June I went to Vodafone Centre at Model Town where Miss Swati forwarded my complaint to Mr. Tarun with the information that they will call you back within 48 hours but I have received no call till now. Lastly I called to Mr. Verma (Mobile No. 9873928041) today i.e. 21st June around 11 O clock, after listening the whole story he said that he will get back to me in half an hour but no response and when I called him at 1:00 PM he did not pick up my phone and I called Mr. Kailash (Mobile No. 9711134303) he also did not respond.

I have not received any call or response from vodafone till now so I have stopped using this number and should say that I have not used this number since you have stopped my incoming and outgoing calls. I wont pay any amount on this account. This was the reason why I had not cleared outstanding dues after talking to Mr. Tarun ( Retention desk).This is the worst service I have ever availed.So Kindly discontinue this number right now.
User1055
 
Jun 24, 2010

unauthorized charges of special SMS

Hi Anuj,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/auBTNa and we’d be happy to help.

Regards,
Vodafone Customer Care.
User59818
 
Jun 21, 2010

unauthorized charges of special SMS

Vodafone have charged 455something amount on account of special charges in the bill of April,10 on my number 9811515732 in the name of Mr. Anuj Kumar Sharma (My husband) but is now with me since October,09 which i did not made and after calling to one Mr. Tarun in Retention desk/department. He committed to waive off Rs.300 of this amount and promise to provide me a advance rental plan without clip charges and a complaint no. 2149522466 registered with vodafona to deactivate the flash messages. I told Mr. Tarun that I will make the payment after verifying these two offers and also told about this to their executive who called me for making payment of outstanding amount and when I checked my May,10 bill it was for 1687 including 299 for clip charges 50 for late payment charges and 10 again for special messages. I called on 111 on 13th of June but the executive disconnected my call and on 19th June I went to Vodafone Centre at Model Town where Miss Swati forwarded my complaint to Mr. Tarun with the information that they will call you back within 48 hours but I have received no call till now. Lastly I called to Mr. Verma (Mobile No. 9873928041) today i.e. 21st June around 11 O clock, after listening the whole story he said that he will get back to me in half an hour but no response and when I called him at 1:00 PM he did not pick up my phoneand I called Mr. Kailash (Mobile No. 9711134303) he also did not respond.
User58170
 
Jun 19, 2010

change of dormant time

Sir, i need the call list details of my vodafone 9049638692 prepaid connection of june17 to 18 2010, both incoming and outgoing. and sms

this 3rd time i m sending complaitn

send it on my email id

yours faithfully,
brozen_007@yahoo.com
User58170
 
Jun 19, 2010

change of dormant time

Sir, i need the call list details of my vodafone 9049638692 prepaid connection of june17 to 18 2010, both incoming and outgoing.

this 3rd time i m sending complaitn

yours faithfully,
brozen_007@yahoo.com
User58561
 
Jun 19, 2010

change of dormant time

three times vodafone has taken my husband money (he is on pay as you go) because he dose not use his phone much. he was told he had to use it within three months so as not to lose his credit. well the last time it was 1 month and 6 day and not only did they take his money they took his number aswel this time. he has writen to newbury twice in three weeks and phoned them and still they have not been in touch. please can you help thank you, oric
User35820
 
May 26, 2010

enquiry

pls send me the address and name of mobile no 9772881216 as he has cheated on me ..
pls pls its very urgent
User35927
 
May 26, 2010

DETAILS OF MOBILE NUMBER

DEAR SIR,
PLEASE GIVE ME DETAILS OF MOBILE NUMBER 9953720857 WITH FULL NAME AND ADDRESS.

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