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Vodafone

India

Consumer complaints and reviews about Vodafone

User652183
 
Jan 20, 2012

not able to send messages

I am not able to send messages from past 3 days. Approached Vodafone customer care both over the phone and personally, but did not get proper response and was neglected.
Saravana627 Send email
 
Jan 16, 2012

PRANK CALLS

I get prank call from the following number 9710772142, inspite of several warnings, he doesn't stop. Please give him a warning. Most of the time when I call back, the number seems to be switchef off. If cannot reach hom please post the address, we will take care of the rest
Vel India Send email
 
Jan 16, 2012

Vodafone harassing me not providing the duplicate sim from Mohali A big Vodafone store

Hello Sir/Madam,

Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your Vodafone number and an alternate contact number with us at http://bit.ly/rD4gbx we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
V.k. Send email
 
Jan 16, 2012

vodafone is unnecessary charging fake amount and providing fake sms to user and disguising customer and deducting money from their account

dear Vodafone

Sir,

I AM YOUR GOPI CHAND YOUR VODAFONE CUSTOMER, SIR, MY COMPLAINT KI, ABHI-2 MERE PASS VODAFONE KI TARAF SE MISSED CALL OR MAINE DUBARA SE CALL KIYA TO MUJHE INFORMATION DI GAI, KI AAPKI RS. 25 LAC, S KI LOTTARY LAGI HAI, TO AAP HAMARE SR SIR, VIJAY KUMAR JI SE CALL KARKE LOTTARY KI FULL INFORMATION LE LENA OR SIR, SIRF 3 MINUTE CALL HUA OR MERE RS.30 DEDUCT KAR LIYE HAI...


PLEASE MUJHE ISKE BAARE ME REPLY DE...


THANKS.

YOUR VODAFONE CUSTOMER.
MY EMAIL ID-vishal.kumar480@gmail.com
mob.no.09050019051.
Verify Send email
 
Jan 16, 2012

prepaid topup recharge failed money not returned

just waiting untill my account get credit.
Punit Singh Send email
 
Jan 16, 2012

PRANK CALLS

Harassment
Vel India Send email
 
Jan 16, 2012

SMS charges being levied inspite of package for free SMS

Hi Manasi,

Thanks for writing in to us and for the time on our call. Kindly refer to https://shop.vodafone.in/shop/postpaidHome.jsp?cid=mum# and click on the option that says 'Before You Call/SMS' on the right side of the page for more information. Email us at vodafonecare.mum@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai
User639376
 
Dec 31, 2011

PRANK CALLS

I get prank call from the following number 9710772142, inspite of several warnings, he doesn't stop. Please give him a warning. Most of the time when I call back, the number seems to be switchef off. If cannot reach hom please post the address, we will take care of the rest
User605030
 
Dec 29, 2011

Vodafone harassing me not providing the duplicate sim from Mohali A big Vodafone store

Hello Sir/Madam,

Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your Vodafone number and an alternate contact number with us at http://bit.ly/rD4gbx we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
User637284
 
Dec 28, 2011

Vodafone harassing me not providing the duplicate sim from Mohali A big Vodafone store

Vodafone is not #1 to take care of their customers.

Hi,

First of all thanks to this forum that allows me to submit my complaint.


I have a post paid connection from 3-4 years. That sim has been misplaced by me. It is my mistake I know. I have submit the billed amount after the calls that says to submit the bill sand they will issue me a SIM on the same day and will be activated with in a day.


I paid the bill and When i visit the store at phase seven they say they have no stock of SIM cards from 10-12 days.
Again I visit three times they say the same reason.

They have SIM cards for post paid plans but not issuing duplicate sim.. and says me to go to sector 35 to buy the sim..

Then why the tele caller asks me that they will give me the new SIM after the payment..

" i am tired from this bad services and has no time even to do my meals on proper time so I can not visit them again and again ..

If vodafone says that they are a big provider and take care of their customer then it is wrong I am very irritiated from this service.
and I am sending this compalint to social media and network sites, if I didnt get the Sim in my hand soon..


Please solve my problem that I can say something good about your services on the same complaint.

Thanks & Regards

Please mail me at simrandeolseoexp@gmail.com if vodafone want to contact me
User628781
 
Dec 15, 2011

Suspicious call ISD code +92

Hi,

I got a call from an unknown number +923472335020. When I called back it started ringing but no one answered. Later on I checked and found out that +92 is the ISD code for Pakistan. I also got to know that similar complaints have been made by several other people as well. Please find out why are we getting such calls as this is a matter of concern.

Regards
Moyra Thomas
9899263380
User625906
 
Dec 11, 2011

details of mobile number

"9654298026" is phone no. se bar bar koi unknown call kar rahahe so, please send info of this no."thank you" if u give me all details of this no.
User625471
 
Dec 10, 2011

prepaid topup recharge failed money not returned

i recharged vodafone no.8876568305 for Rs.100/- & 7829679381 for Rs.50/- with my debit card no.4283200190022687. both the trnsction was failed but the amount was debited from account. kindly arrange to refund the amount to my account at the earliest.
thanking you
Mr.P.K.D.Goswami.
e-mail: pkdgoswami@gmail.com
User625471
 
Dec 10, 2011

prepaid topup recharge failed money not returned

just waiting untill my account get credit.
User623253
 
Dec 7, 2011

PRANK CALLS

Harassment
User623253
 
Dec 7, 2011

PRANK CALLS

Prank calls

I have been receiving prank call from below numbers at night-time daily last few days.
In spite of telling them it’s wrong numbers but they do not stop nuisance.
After searching at Google, I found below cell number service provider is from Karnataka.

91 8123909907

Kindly check their connection status and send then a word of warning.
Thanks
User605030
 
Nov 29, 2011

SMS charges being levied inspite of package for free SMS

Hi Manasi,

Thanks for writing in to us and for the time on our call. Kindly refer to https://shop.vodafone.in/shop/postpaidHome.jsp?cid=mum# and click on the option that says 'Before You Call/SMS' on the right side of the page for more information. Email us at vodafonecare.mum@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai
User618253
 
Nov 28, 2011

SMS charges being levied inspite of package for free SMS

My mobile phone no is 9167067092 for which the service provider is Vodafone
I have registered for the SMS package of RS 35 per month. I was surprised to find SMS charges of RS106 levied for the month of OCT - NOV 2011
On speaking to a Vodafone representative Nikhil on 29/11/2011 I was informed that I have sent out messages on Diwali day which is supposed to be a black out day. I do undersatand what is a black out day since I have not been informed about it by Vodafone nor has it been mentioned on the bill anywhere.

Please have these charges reversed or provide some documentation that was communicated to me before charges arellevied for blackout days.
Charges cannot be levied on services provided for which the customer is not informed.

I hope Vodafone has its ethics manual and follows the codes provides in its ethics manual.

Manasi Vora
Sivaramakrishna Neelam Send email
 
Nov 10, 2011

irresponsible service

agree
Amittata Send email
 
Nov 8, 2011

service error

HI Reshu,

send msg " CAN FLASH " to 111

hope it will help .



regards
amit dubey
User520859
 
Aug 10, 2011

Call history

Please send me the detail call history of last 15 days for this number 9884438467 at manuelenator@gmail.com.
User524536
 
Aug 5, 2011

excess charges

i have msg to ur company to 9985397503 this number. what about pizes money.
User1055
 
Aug 5, 2011

excess charges

Hello Yashpal Singh,

We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/oL9cR6 we'll get back to you with assistance at the earliest.

Regards,
Vodafone Customer Care
User524445
 
Aug 4, 2011

excess charges

i have been in service of advance rental from 2-3 YEARS ..AND THIS TIME ALSO I CALLED CUSTOMER CARE FOR THE SAME..AND THEY ADDRESSED ME THAT IT WILL BE DONE...BUT NOW I GET THE BILL AND ITS NOT DONE...I MAILED AND TALKED TO CUSTOMER CARE...BUT THEY DONT GIVE ME ANY RESPONSE..
I have vodafone no. from past 10 years and still they fail to provide me services.
ITS PATHETIC
User514707
 
Jul 26, 2011

Cell Phone address Find

9811045989
i want details and address of this number
thanx

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