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vodafone netcruise data card

India,
Tamil Nadu

Consumer complaints and reviews about vodafone netcruise data card

mohan lal
 
Apr 28, 2012

speed

recently i purchased a net sruise mobile internet cruise , initially they said that 3mbps speed bt its all fake jst nw iam getting 9to 10 mbps,
mohan lal
 
Apr 28, 2012

about speed

i have recently purchased net cruise mobile inter net usb stick, basically they told that mobile net speed is 3mbps bt its now giving only 10 to 18 kbps thats it. i cant wrk frm this speed
User641283
 
Jan 3, 2012

cheatin the customers

i have recently purchased a vodafone net cruise data card on jan 1st of 2012 by paying 1.3 k; i saw the add in a vodafone add paper that vodafone net cruise card provides a speed of 3 mbps for the initial 6 gb; and after which it will provide a speed of 1 mbps ; i bought this product believing the add and itsmodel num is ac2746; esn(dec)22105280776 mdn 8935008449; but after using the data card for about 6 hours and downloading data of about 3 gb; the speed drastically reduced; now i am gettin downloading speed of 10 kbps at the max; i have loged several complains in vodafone cust care;i called for about 10 plus times; but none of the agents were able to provide me with a satisfying resolution;i know that being a customer care executive is not an easy task; but at least they myst try to fix my issue after complaining so much.

now what does this mean????

is vodafone cheating its customers by making false promises?????

and how can any company give false advertisement?????

and is this the way to treat a customer for being so calm and blindly believing what the cust care executive says to the customer?????

please respond ASAP
Ajay John
9382844457

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