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Aug 7, 2010

disconnected without any information

SuB: Harassment to customer-- sr. Citizen ph: 9886466574FRom 29th july2010 my phone has been disconnected all outside calls.
Ihave sent mail on 03/08/10to corpcare.kar@vodafone.com a complaint that my phone has been disconnected without informing me the reason. i came to know only when i made a visit to their shantinagar office. i have also told them that i have submitted all the necessary documents on 6th Feb.2010 at their Kamraj road office SR no 25314773 and again on 29/04/10 at their shantinagar office gave me the Sr no 55058402 based on my further coplaint that their office sending me text on the subject matter again and again.
As on date they have not replied.
My mail to them on 9th May,2010 earlier about the harassment has been acknowledged by their corpcare office on 10th May2010 by Mrs. Vijayalakshmi who has assured me that such thing will not happen again.
But, this has happened again and this time they have disconnected without informing me.
Is it justified by their behaviour?
They are trearing the customer as dirt and like beggers.
A line in reply will be appreciated and if the connection also is revived.

thanking you.

Niranjan roy

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