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Whirlpool

India

Consumer complaints and reviews about Whirlpool

ashishnoida007
 
Jun 27, 2013

Bad Service

I bought a Whirlpool 415L refrigerator in May 2013. After a month it suddenly stopped cooling. Their engineer told that the compressor has gone faulty and the complete unit needs to be replaced. It has been over 10 days since then and the unit still hasn't been replaced. Whirlpool has been lying for over a week that they will soon replace it, but nothing has happened. I have called whirlpool area in-charge several times, but he hasn't responded & after 2-3 days stopped answering my calls. As it's summer season so it is almost impossible to manage without a refrigerator. I have already lost all the food almost worth 2-3k that was their earlier in the refrigerator.
I am immensely disappointed in whirlpool's after sales service.

I WILL HIGHLY RECOMMEND NOT TO BUY WHIRLPOOL PRODUCT AS THEY CAN'T PROVIDE THE SERVICE.

Contact 9582120403
User807823
 
Aug 22, 2012

Incorrect serial number on AMC reciept

The serial no. on AMC receipt was written wrong. The original serial no. of the refrigerator is INA092708618. This AMC is done by Mr.Harjeet Singh on 9-8-2010. So kindly take strict action against him and recovered this AMC.
Gaurav Dhar
 
Jul 24, 2012

threatening by a whirlpool service men and taking money by giving us wrong information

we are being fooled by a whirlpool service men named "Partha Bhattacharge" from kolkata who works in whirlpool in 'Moulali' .Our refregeirator was not cooling for that we call in the customer care in delhi , they sended this person name "Partha bhattacharjee". after seeing it he told us that he couldn't fix it . He said that next day he will inform in his office & workshop guys will took the refrigerator. He even given us an estimated price for fixing it he took Rs.1000 from us and gave us a bill that he will come next day . we believed him cause he was from the company named "whirlpool". The next day no one came and when we called him he told us that he doesn't know us . So this is the service condition of whilrpool company by fooling us ,we are using this product for many years but our trust has gone now.Our only hope is this that please take measure to this person named "PARTHA BHATTACHARJEE" thats all.
It will be very kind of you to take prevention towards this the person's phone no. is this '9007009220'
Yasha Paul Send email
 
Jul 9, 2012

REFRIGERATOR

I had also faced certain problems with my whirlpool fridge, I sent them an email at helpdeskindia@whirlpool.com listing the issues I was facing and they promptly responded to me and solved my problems. I suggest you do the same!
User777230
 
Jul 9, 2012

REFRIGERATOR

I had also faced certain problems with my whirlpool fridge, I sent them an email at helpdeskindia@whirlpool.com listing the issues I was facing and they promptly responded to me and solved my problems. I suggest you do the same!
User772681
 
Jul 2, 2012

REFRIGERATOR

I AM MANISH GOYAL. I PURCHASED WHIRLPOOL REFRIGERATOR MODEL NO - FF45B ,SERIAL NO - NAO74000158 ON 3/3/2008 FROM WHIRLPOOL DEALER SITUATED IN KHANNA .

FROM THE DAY OF PURCHASE THERE HAS BEEN PROBLEM WITH IT AS FOLLOW:-

1. A CRACK IN INNER RUBBER DOOR .
2. VERY LESS COOLING.

THESE PROBLEMS WERE OCCURING SINCE I BOUGHT IT.

BUT WHEN I COMPLAINT A FILE WITH DEALER . HE NEVER CONSIDERED THIS PROBLEM SERIOUSLY AS SUCH WARRNTY PERIOD COLLAPESED. CUSTOMER CARE OF WHIRLPOOL IS ALSO NOT TAKING ANY ACTION FOR ITS REPLACEMENT/REPAIR DESPITE OF SEVERAL CALLS .


SO PLEASE TAKE NECCESSRY STEPS TO SOVE MY PROBLEM AS SOON AS POSSIBLE . ITS MY HEARTEOUS REQUEST THAT MY REFRIGERATOR UNIT SHOULD BE REPLACED OR COMPENSATED.

HOPE FOR YOUR BEST SERVICE.

THANK YOU.
Shankar Jhavaliya Send email
 
May 19, 2012

Refrigerator not cooling

Ltr Refrigerator dated on 19/05/2012 in Uttam Sales in Jamshedpur. i have some problem in my Refrigerator in door point. i am complain in your call center and also your shop in uttam sales jamshedpur. both her said they are change the Refrigerator. i am lanch the complain in 9 days before but no action in your side. pls say what can i do...
User741200
 
May 19, 2012

Refrigerator not cooling

Ltr Refrigerator dated on 19/05/2012 in Uttam Sales in Jamshedpur. i have some problem in my Refrigerator in door point. i am complain in your call center and also your shop in uttam sales jamshedpur. both her said they are change the Refrigerator. i am lanch the complain in 9 days before but no action in your side. pls say what can i do...
User686284
 
Mar 6, 2012

colour get fede and door wont sit properly

hi i'm SANDEEP KHARVI from gangolli.... pls conatct 08105576038 ...it is to notice you that v have purchased a refrigerator of the comapany whirlpool(genius) thruogh installment.. after 2-3months of buying the produc's clour started to get fade. apart from that door won't shut properly. few servicemen from the comapany have come and checked it. but,they told that they could not help. even that broker also stay away from this issue. though v have the product guarante of a year,cant help ourselves...
User391540
 
Apr 13, 2011

whirlpool washing machine

I Purchased a fully automatic whirlpool Washing Machine from Next Show Room Chengalpattu. with in a weak the circuit board got damage. since it is in gurantee period they change the circuit board after 1 week. we face the same problem with in 6 Months. The whirlpool Service engineer suggest to use the whirlpool steblizer to avoid short circuit. after installing the steblizer we face the same problem in our machine. The whirlpool company is not taking any action on this issue. whirlpool india is not satisfiying the customer. the whirlpool is a very good company with waste service providers.

Thanks
Sirajuddin
9444088624
User283335
 
Jan 7, 2011

Refrigerator not cooling

Hi,
I am a consumer in India.
Sorry for the mail for US consumers but the thing is that all my efforts on the Indian sites have not led to the repair of my fridge.
I had given a complaint on 25 Dec 10 about my fridge (model Whirlpool 350 Icemagic Elite FF) not cooling (complaint no W 1784 )
It is now around 15 days and no action has been taken.
This is especially so when Whirlpool also sold me a Homecare Plan (Code No 1019610).
I have not been able to store food for a fortnight now. It has caused me great inconvenience.
I had gone with Whirlpool only due to its reputition.... which seems to be in question especially so when the company has already taken money for the homecare plan.
Whirlpool does not seem to value its brand name and I now see the company as a fake company
User144094
 
Sep 3, 2010

any product

DO NOT BUY ANY WHIRLPOOL PRODUCT COMPANY IS A FRAUD

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