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Tamil Nadu

Consumer complaints and reviews about www.starcj.com

Aug 31, 2014

product not working properly

I have purchased magic mop in the month of April 2014. We are not able to use the product as it is not spinning properly. As the product is under warranty period I have lodged the complaint with the customer care and they assured me to replace the product but no action has been taken by the company in this regard .
Jun 12, 2014

product not deliver

I have order a MAGIC MOP on 06 / 06 /2014 and I make the payment on line by credit card , when I give this order they promise
me to deliver this within two working days . I make many calls on 44418000 no and also to delivery centre their no's 9221090292 and 7303863335 and give them the order no ( 123011805733 ) till today the item for which I already make the payment is not
received , and on information from any body when it will be delivered . this is very bad experience shopping on line by paying
in advance
Feb 9, 2013

Rip off

I had place an order for purchase of Tanishq Ivy Pendent on 28.12.2012. with Star CJ on phone for payment against delivery of order costing Rs. 6900/-.

2. The courier Gati Courier delivered the packet supposed to contain the ordered goods on 30.12.2012 and collected the cash of Rs. 6900/- towards order number 20121228042721 , for Tanishq ivy pendant for rs 6,900.00 & got invoice number invoice no: 201212291121, towards docket no: 189516946 delivered by GATI courier invoice no:201212291121.

3. Courier left immediately and on opening the courier packet the packing of the jewelery was there but the pendent was missing . Immediately phoned with in one minute of the of the courier, who refused to take complaint or responsibility for the missing item. He said he was responsible to deliver the packet and he does not check the contents of the packet , and as he has delivered the packet , so he is not responsible for the missing contents.

4. Immediately, Phoned the star CJ Customer care , had long conversations and was assured by them that the product will be sent to me… After that phone 12 times from 30.12.12 till 4.1.13 & spoke to numerous executives spoke… each time a new one spoke so had to explain the whole story again ... name of the people I talked to was Mr Rajat, Ms jyoti, Mr. chandan mehra, Mr akshit,
Finally I was told that a Mr Rajesh Sharma , senior supervisor will
look into the matter.. But he was always unavailable or the executives never connected .

I’ve only got one call back from the company which was on 31st dec 2012, where in they said they will resolve. No complaint number is given by the company , where by we could track the status with their call center.
After that 31.12.12 call , I have persistently called them many times, seeking a complaint resolution. neither any complaint number has been given and they say that my mobile itself is the complaint number.

On February 5 or called on their Supervisor Mr Vishal verma, he said he assures a response till Monday.Basis the past track of the complaint resolution , I ask for immediate resolution of the complaint/

I ask the Star CJ Management to look in to matter if they read the FB page and provide the relief of the refund of my money or supply of the promised Pendent ,failing which I reserve my right to seek justice from Consumer forum or court of law .
Deepika Bablani
Mar 5, 2012

Hand Free

Last Aug month i placed one order for Rs.1000/. But still now they not delivered my product. Last month they told can not delivery product and refund money. So around 70 days am lose my money with Starcj. No proper communication and Quick take action. Please no one purchase from this website. They showing many offers in the website but totally fraud. If possible government check their company and revert them ASAP please.
Feb 16, 2012

how to online payment?

how to payment case online to my computer?
rajiv kumar gupta
Feb 3, 2012


i have purchased 1 pillow set order no. 20111229014216 on 29 dec,2011. i recieved product on 7jan,2012 nd found that one pillow was missing... i call many times bt company did not give any response.. nw i want one pillow or 1000rs cash back...
vidya anant sali
Jan 15, 2012

regarding giordono watch offered with connon printer.

The Mangager,
Sec. In charge,
I, am regular and registered customer of ur company. since when we ordered for cannon printer in the month of nov-11 vide order no 20111110022539 and got delivery of the printer within week. as we were finding difficulty to register the serial no ,we have filed the given form. after that we were able to register the serial no of cannon printer and received message /indication on that site itself that ur no is registered.when confirmed over phone with starcj tele no 022-44074407 and also with cannon companie's customer care no. and they assured me that u will receive the said offered watch after 45 days .and when enquired with given no 08826810962 on 6/01/12 , i received a reply that ur serial no is not registerd. now u wont get the watch offered.

i just cant believe that reputed company like starcj deal with their customer in such way who claims to be very transaparant and genuine. i think u r good enough to help me for getting my offered Giordano watch .
Waiting for ur favourable reply and action to do the needful.
Thanking u,

Your's faitfull

Jan 3, 2012

Frauad Company

Last November month i placed one order for Rs.899/. But still now they not delivered my product. Last month they told can not delivery product and refund money. So around 50 days am lose my money with Starcj. No proper communication and Quick take action. Please no one purchase from this website. They showing many offers in the website but totally fraud. If possible government check their company and revert them ASAP please.

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