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Consumer complaints and reviews about zovi.com

Apr 14, 2014

return my shoes

Please i want to return my shoes its to larges for my feet.... i want another shoes on the same prices....

kindly do help me......
Apr 11, 2014

exchange product order no. ZA5WB6 wd size L TO M...

I had ordered the product of urs..i want exchange size L to M...
Ashutosh Aggarwal
Apr 11, 2014

replace shirt order no. ZGHKHX from size 'L' to 'XL'

Today (11.4.14) at 3.30 in the afternoon, I have received my order bearing no.ZGHKHX having shirt size as 'L' where as the size of the said shirt is not 'L'. I always use the shirt size as 'L' of good companies. Now I will not be able to wear this shirt. Pls replace it with size 'XL'. The information is being given to you timely......... Do the needful early......

Ashutosh Aggarwal
H.No.791, Sec 7, U.E., Ambala City
9416280615, 9215580615
Ashutosh Aggarwal
Apr 11, 2014

to change the article/ shirt bearing order no.ZGHKHX - size 'L' to 'XL'

Today at 3.30 in the afternoon, I have received my order bearing no.ZGHKHX having shirt size as 'L' where as the size of the said shirt is not 'L'. I always use the shirt size as 'L' of good companies. Now I will not be able to wear this shirt. Pls replace it with size 'XL'. The information is being given to you timely......... Do the needful early......

Ashutosh Aggarwal
H.No.791, Sec 7, U.E., Ambala City
9416280615, 9215580615
Apr 4, 2014

Refund not done

I have placed two order Z4GP9T-2 & Z4GP9T-1. raised exchange and exchange order returned on same time at the time of delivery and raise request for refund but till now i have not received any response from zovi........and nobody pick any phone call.
Mar 26, 2014

Return the shirt as quality is not good

Hi ,

My orderId is ZA2CND. I got a shirt in the mentioned order but its quality is not good.
So I want to return it. Please let me know how can I return it and get my money back.

Thanks ,

Sanyashi kumar nayak.
Mar 26, 2014

not delivered

I hv ordered one shirt and one t-shirt (order no Z44B56) on 15-03-2014. The delivery date given to me was 21.03.2014 but till I hv not received my order.please look into the matter. Mob-9853082545.
Husna Shahin
Mar 24, 2014

return the product

I am Husna shahin.I have purchased rs.993 in 2 top 1 top is rs.549and 2nd top is 499. I have received cloths .but now I don't like this type of matrials so please I want to return your product and give me my money please return my money.and I didn't get buy 2 get 1 offers i did get only my purchasing 2 top.
ankur sharma9719999849
Mar 21, 2014

ankur sharmma 9719999849

mene jo order kiya tha, wo sahi nhi hai.
aur mere se call bhi nhi lag rhi h apko.
so please call me at 09719999849
Mar 19, 2014

want refund as wrong product delivered

I have order, i got the delivery but received product style and colour id mismatched as seen on web hence i want to cancelled order and wish to get refund.........but i am not able to log my refund request on zovi site.......pls do needful
Mar 15, 2014

Return the order 1ZQPMBQ-2

My order for lather shoe i received that but size is small, I want to return that, Pls do the needful ASAP. My order no - 1ZQPMBQ-2
Mar 10, 2014

i want to purchess

i want to purchess blue jeance canvas shoose . jo apake advertise pe blue & second one grea colore ka canvas shoose he o i was find out bt no getting so i want requred ok 9594421608
Mar 4, 2014

my shirt size big

Feb 22, 2014

Denim jeans -Size34

Dear Madam/ Sir
Inviting a kind reference to the subject cited above I would like to tell u that I have already purchased number of products from ur website. Recently I had ordered for jeans pant, Denim blue , size-34 but unfortunately this pant is very large as per my waist. So kindly send the same product size 32 to my resident for which I shall be obliged. Your zovi shipment delivery no-11012202664.

My address is Sanjib Kumar Mohanty
At/po- Baramunda Housing Board Colony,Bhubaneswar-751003
Mobile no-9437301513

rashi manu
Feb 12, 2014

fast delivery

Hi zovi team,

I have placed the order day before yesterday my order no is 2m92j . I am very loyal customer for zovi I. I always prefer zovi for online shopping . This is my request to zovi, pleaee deliver my package today itself as I am leaving from bangalore tonight only.
I am looking forward for your possitvie response . Please call me ASAP. MY no IS 9739979428.

sanjay kr
Feb 2, 2014

defect in sleepers

We purchased a sleepers from ur store of 399 rs.
We recived ur order on 31 jan 2014.my email id was sanjay.sanjaykr717@gmail.com
So,pls exchange my sleepers as soon as possible.

Sanjay kr
Dec 18, 2013


Plz Sir Rrturned
Order #: KVFPG
Mob - 09438581049
Vic Singh
Oct 9, 2013

Damm awful Quality Products

I have purchased 3 T-shirts vide Doc. No. 4DDSK, the quality & finishing shown over to the website it's what we say after having a creamy ice cream, I haven't thought you guys are fake show something & deliver something.

Really the quality I had received is damm awful, either it would be better if I go for a purchase of one T-shirt of Rs. 200 from my local market they also don't deliver such poor quality or used products at such a cheap cost where mean 200, although bearing a cost of 350 to 400 I could get a duke T-SHIRT with bit addition, but than also I go for ZOVI due its awesome vogue shown over the site none the less which is intentionally to steal someone's delight!!! whatever initially I thought of to go with ZOVI every time but worst no need....

And ha mah frnds i would request you, who r going to purchase please be stopped it's a fake & untrusted site.
Oct 5, 2013


ZOVI is for faking people..... not statisfied at all....

I have got a coupon, that we can get 500 off on 1500 net bill.. so i have ordered a pair of shoes , 2 t-shirts and one ladies tops. totally bill was 1697 after 500 of i have put CASH ON DELIVERY. after 3 days, courier guy called and given all except those shoes, he told shoes will be given after two days since ii had to come from DELHI. hence i have paid 1200 . but all those tshirts are not in good quality.. Print of the tshirt are not proper that hasn't have good finishing.. then after an hour a guy called for shoes. he wanted me to pay RS 499 seperately to get shoes.

While ordering they didn't mention anything about this.. now they are asking 499 /- seperately.. this is compeletly FRAUD and FORGING people.... surely i never suggest anyone for ZOVI./. FUKIN ZOVI.
sourav kumar panda
Jul 16, 2013

bad quality shirt

dear zovi i bought 2 shirts. one of them i m using now. but that shirt was made up off very low quality clothes.so my shirt is in a worst condition right now after 2 washes.........sooooo if some one ask me for zovi brand then i simply say noooooooooooooooo............. really bad quality clothes......... my first and last shopping from zovi.......... good bye zovi....
Dec 17, 2012

order not delivered

I ordered (TBTEC) a sweatshirt for size "S". But i think i got size "XL"... When i contacted them to return the order, they said that since it was under "Thanksgiving offer", it cannot be returned. So I asked for a smallest size & they said they don't have that either...Now I am stuck with that order...totally worthless for me...
All the response I am getting is sorry for the inconvenience...

Whats funny is that with this sweatshirt, I ordered another top for same size "S" which is absolutely fine with me... I think that these guys must have been out of that order & wrongfully gave me "XL" size...

All I want is to exchange that product & if they don't have it...then I want my money back...

But these guys are refusing on both...This is just unacceptable...I am never going to shop from ZOVI again & will refrain my friends to do the same...This has happened with me...could happen with them as well...

U guys are good for nothing & I am not going to leave this matter here...
Dec 13, 2012

Wrong products and no return

Pathetic service from Zovi. They ship wrong product and don't respond to my mails. http://picpaste.com/pics/Zovi_-_Shorts-6D4PV2cL.1355433679.jpg
homeshop18 n indiatimes, flipkart are far better than Zovi.

Size doesn't fit. They don't accept returns!! Quality of some products is pathetic, road-side stuff is better!!!
I've been following up (calling, sending emails) for the past 20 days but in vain. Zovi has made a mockery of my patience. I'm totally fed up n posting on facebook, would NEVER NEVER recommend Zovi to anyone. Order ids #XH3X3, # 7E7FU, # 8KQRW!
Dec 5, 2012

order not delivered

Dear Sir
I ordered a jaiket through Zovi (order no:RMZSR)order date :24/11/2012 shipment id #:390473 and I got it delivered .But I’ve made an order for "Smart Grey Front Pocket Regular jaiket " and you have delivered me a green colored jaiket as well as this jaiket is so large to fit my body, quite different from what I’ve ordered. And for last 4 days I’m trying to call your customer care but that number is getting diverted/no response/busy/not reachable, what I’m supposed to do now? How can take order for one thing and deliver another thing? Don’t you ever want this company for a long run? Those who running this site, Are they nuts? Do you think ZOVI is the only online shop out there?

order no # :RMZSR
SHIPMENT ID #: 390473
CONTACT NO = 9716074733, 9456414509
MAIL ID= paritoshkumar112@gmail.com
Nov 28, 2012

Non- Receipt of an Item, vide Ticket Received - [#274876] non-receipt of a Product, Vide Order #: QZB5V

It's been more than eight days, I had ordered a shirt online, vide ( Ticket Received - [#274876] non-receipt of a Product, Vide Order #: QZB5V), but I have not yet received the product and the management of ZOVI seems to be least bothered about my complaint forwarded
by a couple of emails and now I am decided to pull you in the consumer court for not giving any attention to my issue, further more I will be
also going to give a write up in print media about your consumer unfriendly onlie shop, so as to other consumers can be forewarned about
your malpractices.
Jul 18, 2012

order not delivered

I have got the conformation of the order on 05-07-2012. In the order conformation it has told that i will get the delivery on 13-07-12.
I have track the order, my order has been reached to nashik on 12-07-12.
Every day your courier person calls me and ask that is your cash ready for the payment i will come tomorrow,
every day the same story.
I have called your customer care 4-5 time they also telling, it will deliver to you tomorrow sir.

Whats the problem are not interested in customers or not in require of business.

Please let me you are able to delivery the order or not.


---------- Original message ----------
From:"ZOVI"< no-reply@zovi.com >
Date: 6 Jul 12 14:32:27
Subject: ZOVI Order Shipped - K55QK
To: chintu1111@in.com

Order shipment notification
Dear Customer,

Items mentioned below have been shipped. You should receive your ZOVI products in the next few days.
Shipper Shipment tracking number
Fedex TSCS COD Service 8188560106110915

Please go through our customer-friendly delivery policy here.

If you have any questions, concerns or suggestions to improve our products and/or services please do not hesitate to contact us.
Order #: K55QK

Order Date: Thursday, Jul 05, 2012 @ 08:11 PM
Payment Method: Cash on delivery
Expected Delivery Date: Friday, Jul 13, 2012

Shipping to:

Dr HOuse, Ashok Stambh, Nahsik, ashok stambh
Nashik - 422002
Maharashtra - India
Mob: 09325246767
Email: chintu1111@in.com

Need help with this order?

080 4919 0000 ( 9 am to 9 pm )
Stretch Slim Fit Blue Medium Washed Jeans ( Size: 38)
Yellow and Navy Broad Stripe with White Collar Polo T-shirt ( Size: XL)
White and Pink Broad Striped Polo T shirt ( Size: XL)

Disclaimer:In case some of the items in your order are missing from the list below, they will get shipped in a separate shipment.
Thanks again for your purchase. We appreciate your business and hope you'll tell your friends about us!

We go out of our way in bringing you quality products and hope you will enjoy the product and the experience of buying it from us. If for some reason, you are not happy with our product/service or have suggestions on how we can improve them, just let us know. We're listening and eager to have you and your friends as satisfied long-term customers.

Click here to know more about our referral program ZOVI CLUB.

Have a great day!

ZOVI Support

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