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Tamil Nadu

Consumer complaints and reviews about 1912

Durga janath
Sep 13, 2017

Time waste to call

I called so many times, they didn't response properly, second time i called , then am waiting more then 10 minutes my list number is 30 ,am holding more then 10 minutes then the call is disconnect very irritating, after am trying near by my eb office number that's too much irritate, the line is always busy, plz response properly and don't disconnect the call
Oct 16, 2016

Power cut (single phase )


Today power cut single phase in my house. And I am registered compliant in 1912 (comp no: 161016442).
But still no current coming, and I called many times they answer improperly. There is no current for around 6hrs.
Now I called again and check the status it's closed but still no current (now time is 1:00am). Again I called them 1912, I said why my complaint was closed without my confirmation, they told you can go anywhere I don't care.

Please look into this issue and take very serious actions.

Please do the needful.

Really very very worst customers care service peoples for 1912 customer care service.

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