Log inRegister
Submit Complaint

ACT BROADBAND

India,
Karnataka

Consumer complaints and reviews about ACT BROADBAND

anjana.mba
 
Jun 27, 2015

poor service

I have 3 points to mention

1) poor and delayed service
2)poor quality router provided
3)complaint has been closed without even attending.

I don't understand how can one close a complaint without even attending
You have taken 1700 bucks for a router which is of poor quality and has stopped working on the 4th day. "WOW"
And it took 3 weeks to install and activate our connection from the date amount has been paid.


#TICKET number 17553568
PRAVEENP
 
Jun 27, 2015

internet down

User id: 10936208

See the below complaint. FIx It ASAP.... AND REMOVE THE BOX FROM MY HOUSE THIS MONTH. DON'T WANT To RENEW SERVICE AGAIN
PRAVEENP
 
Jun 27, 2015

internet down again for 5th time in a month

Hi Act,

Really disappointed with your internet service. This is the 5th time in a month facing the same issue. Today some some Act tech opened up the box and went after checking something. After that internet not working. Are you really having a capable tech service guys. Really not interested in renewing the service. They don't even know how to fix it. Can you fix Today or not??
[email protected]
 
Jun 26, 2015

ACT Fibernet

For past 3 days no internet connection. Raised 3 complaints and those will get closed without resolving the issue.

The customer care number will never work.
This is really irritating with the services provided by ACTCORP Hyderabad.
For 2 and half years beam services were very good. Now it is pathetic.

My humble request to resolve the issue.

Contact Number: 8790796969

For above request I got response as below

Dear Sir,

We apologize for the inconvenience caused, we will look into your issue.

Warm Regards,
ACT Fibernet

When are you going to look into the issue?

5days over.. no internet connection... irritated
ACT Broadband
 
Jun 26, 2015

ACT Fibernet

Dear Mr Venkatesh,

The above mentioned grievance has been resolved. For further queries you can contact us on 08042840000 or [email protected]

Warm Regards,
ACT Fibernet
ACT Broadband
 
Jun 26, 2015

ACT Fibernet

Dear Mr Praveen,

The above mentioned grievance has been resolved. For further queries you can contact us on 08042840000 or [email protected]

Warm Regards,
ACT Fibernet
ACT Broadband
 
Jun 26, 2015

ACT Fibernet

Dear Mr Prakash,

We are very sorry to hear about your recent experience and assure you that this will be looked at on priority. Please share your contact number to enable us investigate this matter.

Warm Regards,
ACT Fibernet
ACT Broadband
 
Jun 26, 2015

ACT Fibernet

Dear Swathi,

We apologize for the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Warm Regards,
ACT Fibernet
ACT Broadband
 
Jun 26, 2015

ACT Fibernet Hyderabad

For past 3 days no internet connection. Raised 3 complaints and those will get closed without resolving the issue.

The customer care number will never work..........

Dear Sir,

We apologize for the inconvenience caused, we will look into your issue.

Warm Regards,
ACT Fibernet
ACT Broadband
 
Jun 25, 2015

ACT Fibernet

Dear Rajsrivastava,

We have tried calling you, but were unsuccessful. Request you to share an alternative contact number or a favourable time.

Warm Regards,
ACT Fibernet
[email protected]
 
Jun 25, 2015

Not Responce Proper

Hello Sir/Medam

i have purches new plan of act before 12 days my payment also done but still now my connection is not start what can i do i every day call on cutmore care he says will get back you soon but not any responce what can i do i go for cunzumore care and complan about act my money u take and not give proper responce and still now not connect connction
[email protected]
 
Jun 25, 2015

ACT Broad Band

For past 3 days no internet connection. Raised 3 complaints and those will get closed without resolving the issue.

The customer care number will never work.
This is really irritating with the services provided by ACTCORP Hyderabad.
For 2 and half years beam services were very good. Now it is pathetic.

My humble request to resolve the issue.

Contact Number: 8790796969
Swathi888
 
Jun 25, 2015

NO connection even after 15+ days

Even after so many days I have not got the internet connection, is it possible to get refund of amount?
ACT Broadband
 
Jun 25, 2015

ACT Fibernet

Dear Venkatesh,

Your mentioned grievance has been resolved. For further queries you can contact us on 08042840000 or [email protected]

Warm Regards,
ACT Fibernet
ACT Broadband
 
Jun 25, 2015

ACT Fibernet

Dear Mr Pramod,

We regret the inconvenience caused, we will look into your issue.

Warm Regards,
ACT Fibernet
ACT Broadband
 
Jun 25, 2015

ACT Fibernet

Dear Devsena,

We regret the inconvenience caused. Please share your contact number, we will get in touch with you.

Warm Regards,
ACT Fibernet
ACT Broadband
 
Jun 25, 2015

ACT Fibernet

Dear Sajan Hegde,

We apologize for the inconvenience caused, we will look into your issue.

Warm Regards,
ACT Fibernet
ACT Broadband
 
Jun 25, 2015

ACT Fibernet

Dear Mr Praveen,

We apologize for the inconvenience caused, we will get in touch with you.

Warm Regards,
ACT Fibernet
ACT Broadband
 
Jun 25, 2015

ACT Fibernet

Dear Rajsrivastava,

We apologize for the inconvenience caused, we will get in touch with you.

Warm Regards,
ACT Fibernet
ACT Broadband
 
Jun 25, 2015

ACT Fibernet

Dear shashi korla,

We apologize for the inconvenience caused. Please share your contact number, so that we can assist you.

Warm Regards,
ACT Fibernet
ACT Broadband
 
Jun 25, 2015

ACT Fibernet

Dear cvsindia,

We apologize for the inconvenience caused, we will get in touch with you.

Warm Regards,
ACT Fibernet
Pramodc91
 
Jun 25, 2015

No internet

NO INTERNET CONNECTION!!
ALSO NO PROPER CUSTOMER SERVICE!!
Pramodc91
 
Jun 25, 2015

No internet

No internet access. Not able to reach customer care number for emergency on weekends. Unreliable service.
Customer ID: 1192282
User_Name: 11213590
Devsena
 
Jun 25, 2015

very worst customer care service

Hi,

No internet connection !

i have never seen such a worst customer care. whenever i called ACT customer care, i heard that customer care executives are busy.

very worst service from ACT.....
ACT Broadband
 
Jun 25, 2015

ACT Fibernet

Dear godcritic,

Your mentioned grievance has been resolved. For further queries you can contact us on 08042840000 or [email protected]

Warm Regards,
ACT Fibernet

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    PAN Card not received - Pan card not received
    Respected sir/ ma'am My name is haleema khan I have...
    MALE ESCORT SERVICE - Froud
    Sale ne bola ki 5500 jama karo joining ho jayega aor madom...
    EBC - EBC not received for year 2018-2019
    Dear Sir/Madam I have'nt received my EBC for year...
    Hero HF Deluxe - Service of bike
    I am a respectable person of Kanpur and I am your...
    Bigg boss - Big boss
    Pls send out losliya or Kavin, why this irritating...
    GMC WATER SUPPLY - Low force of water for more than one year
    After submitting the Complaint on 10th Sept , I had...
    Municipality of Medavakkam - Water staganet
    Hi sir, Please request to take necessary action...
    Bigg boss tamil vijay tv - Partiality to Kavin
    It looks like Vijay TV is showing immense partiality to...
    ARTY RECORD PENSION CELL NASIK ROAD CAMP MAHARASHTRA - Newppo & Complaint ID sent
    My new PPO not coming please check conform and reply &...
    Dog missing - Dog missing
    My Dog is missing from 4rth september He was last seen...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username