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ACT TV

India,
Karnataka

Consumer complaints and reviews about ACT TV

sanjeevpatrick
 
Oct 28, 2016

Set top box not working

My Set up box not working.
sanjeevpatrick
 
Oct 28, 2016

Set top box not working

My Set-top box is not working.
ACT Broadband
 
Sep 29, 2016

RE : Inefficient and Rude Service Engineer

Dear Customer,

We would like to assist you in a better way. Mind sharing your contact details in order for us to get in touch with you?

Regards,
ACT Fibernet
ACT Broadband
 
Sep 29, 2016

RE : Inefficient and Rude Service Engineer

Dear Customer,

We apologize for the inconvenience. We have forwarded it to our team and they will get in touch with you.

Regards,
ACT Fibernet
actuser
 
Sep 29, 2016

Inefficient and Rude Service Engineer

Your appointed service engineer is inefficient and rude...doesn't check the bill status and disconnects without any prior notice.
Never answers calls and acts as if he is really powerful and has the complete control, as if the company is run by him. The worst kind of employee who is there to spoil the name of the company...he is the only point of contact we have in this area, hence the high and mighty attitude. His name is Sasi.His contact number is 95387 40974. Strict disciplinary action should be taken against such employees, who spoil your name. Thanks.
ACT Broadband
 
Sep 13, 2016

RE : Disappointed with act service operator.

Dear Customer,

We regret the inconvenience caused. Request you to share your Customer ID or registered contact details in order to get in touch with you.

Regrads,
ACT Fibernet
Srikanth. Nittur
 
Sep 12, 2016

Disappointed with act service operator.

Channels are not coming since 2 days we are making an attempt to contact the cable operator and he is not responding to it.
Janardhana rao
 
Aug 3, 2016

Cable Operators of act tv

We are using this cable for about 5 yrs. Cable Operators doesn't even respond to the customers complaints.this problem happened with us for a large no.of times.
ACT Broadband
 
Jul 18, 2016

RE: ACT TV Act TV

Dear Valued Customer,

We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Warm Regards,
ACT Fibernet
Adele Dazeem
 
Jul 16, 2016

Act TV

Act Digital TV is truly the worst service. Still has not activated the channels nor are they interested in hearing our problems because they are still busy.
Adele Dazeem
 
Jul 16, 2016

Activation of subscribed channels

I have called the customer care a number of times but each time i get the autotone voice response saying the employees are busy with other calls. I even send them a complaint to the provided number that "some of the channels from the subscription list I had paid for in the 1 year plan were deactivated and I wanted those back." I immediately got a message back saying I will get a ticket number or something but the issue remains unsolved even after two-three days have gone.
Pal9998
 
Jul 6, 2016

Charging tooo much

We used to pay Rs300 2months back which included Star Plus aso, Now we need to pau 440. Very disappointing and they dont bother about customer satisfaction. WE can definetly opt for DTH.
ACT Broadband
 
Jun 30, 2016

RE: Worst service ever i have seen

Dear Karuna sagar pala,

We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Warm Regards,
ACT Fibernet
Karuna sagar pala
 
Jun 30, 2016

Worst service ever i have seen

I am staying in j p nagar..i have always complain about the channel..these people hardly come..hardly pick up the phone..now i have already this cable..they have to refund the money..from 2 months they are simply posponding...for the collecting the amount they always came on time...for refunding its already 2 months they are simply posponding..if this is the service no one should prefer this cable..
ACT Broadband
 
Jun 28, 2016

RE: ACT Digital Tv

Dear Hitesh Ojha,

We apologize for the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Warm Regards,
ACT Fibernet
Hitesh Ojha
 
Jun 28, 2016

ACT Digital Tv

Me and my family had called several time for the collection of TV Bill payment but till now no 1 have come and also disconnected my cable.

I called today also and ur person told it will be activated and yet it is not.

If you people cant even send som1 to collect the payment or solve the problem given then whats the point of providing this services.

ACT TV is the worst connection i have ever got in my life.
ACT Broadband
 
Jun 26, 2016

RE: Disconnection without any massage

Dear Valued Customer,

We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Warm Regards,
ACT Fibernet
obireddy
 
Jun 25, 2016

Disconnection without any massage

Hi ,

I'm using the Act t and it is disconnecting many times without any notice to the customer. Earlier I was using the hat hathway which was very good and they have shifted to Act tv.

I am not happy with act tv due to irresponsible from the act people and careless answers giving by people from act tv which customer don't want.

we are paying money and getting the services and your irresponsible to for any and support to the customer, but these not happening.

I am one of the customer from the maruthi nagar, kaikondrahalli, sarjapur road, 560035.


Thanks.
Uma1804
 
Jun 17, 2016

Irresponsible indifferent service

ACT not working. I am
Told box shifting etc. Pls resume service immediately. Since installation my down time has been more than up time. Pls resolve ASAP.
customer ID 1462685. Uma. 3 B. Sindur waves. 18. New beach RD. Tiruvanmiyur. Chennai. 41
I have shifted from Airtel to ACT and am very disappointed at this continuous outage.


ACT claims my box is 6 streets away even though there is a box in my bldg. claim no ports.

WHY GIVE A COMNECTION THEY CANT SERVICE?

Regret moving from standard service provider.
tjhoas
 
Jun 9, 2016

Password

what is the default password. I want to block some channels but it has been asking me password.
[email protected]
 
May 19, 2016

No refund

Hi,

I had disconnected my service from April 2016 & had informed the service agent the same about this.

Now instead of refunding the amount, he is telling he will charge one month rent and then refund.

Can i get my full amount refund.

Gururaj
9945289003
Ajay Karthik
 
May 14, 2016

Channel not offered

Suddenly animax channels is removed from the channel list I subscribed specifical the package which Offers animax but still removed, do you think we are to fool pay so much yet ur not providing proper service yet u charge more . it's is the time of vacation any my son wants this channels so kindly give proper response to this complaint .other wise iam ready to cancel connection
ACT Broadband
 
May 7, 2016

RE: Worst service

Dear Valued Customer,

We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Warm Regards,
ACT Fibernet
syed manzoor
 
May 6, 2016

Worst service

this is worst worst service in world
Ramesh Kolanthara
 
Apr 24, 2016

Charged unnecessarily

Have been charged Rs.374 for subscription by ACT TV? Have recd an SMS message stating that I have been charged this amount.

1) What are this charges?
2) Why have I been charged this?
3) How was this payment taken from my account?
4) what is "Order No.act-fuppay-4822422_1368976 from CCAvenue"?
5) Please deactivate this above mentioned payment set up (I am not aware who has set this up).
6) Please refund this amount immdtly back into my account?
7) Is it some kind of scam or an illegal manner of cheating a customer?

I want answers for all the queries mentioned above.Also credit the amount of Rs374.

Getting answers from ACT TV is next to impossible.

Ramesh Kolanthara

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