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Aditya Bharat Gas Agency

India,
Maharashtra

Consumer complaints and reviews about Aditya Bharat Gas Agency

mansapolaya12
 
Jul 11, 2019

HOPE LESS / MANNER LESS STAFF

Since long period this agency is providing VERY BAD services on following ground -
NO proper ANSWERS from the staff (They are very Rude to customers)
We try to talk them in polite way but because of there pathetic replies we are tired
Even after doing the booking every time CUSTOMER only has to call for a request of delivery if Gas Cylinder
IN OUR AREA many peoples are fade-up due to there service
Inspite of follow-ups NO Timely deliveries even after requesting

Like to highlight an inside of today - The booking for No. 176443 is done before approx. 20 days & We are doing a follow-up from last 2days but, the delivery person didn't turnup, when we did complaint in Office in morning the staff member told that he will delivery within an hour But, till 2.15P.M. no one turned-up. I called Mr. Rajesh (no. provided by agency person) told that he will come for the delivery in evening & when I did cross questing He Yelled like anything saying that is NON of your business to ask us that what our person is acting & he just disconnected the call harshly AND at 2.50p.m. they delivered the cylinder. From This you can understand the MENTAL Harassment they give to CONSUMERS.

I am sending this complaint hoping that this complaint will smooth the operation & should not create more hardales to Us.
User476993
 
Jun 21, 2011

Forcing to buy other things with the 2nd cylinder connection

Dear Team,

My name is C V Mane residing in Pune Hadapsar. I have a gas connection for 1 cylinder. Now I have booked the 2nd cylinder and also the number has come. So when I wen to get the 2nd cylinder connection they told me to pay 2500 and the actual price is not more than 1200. So I asked them why are you charging double the answer was they were giving a rice bag, tea powder, or cooking oil. I told them I don't want these items but the reply was then you will not get the 2nd cylinder connection as this is mandatory.

The same thing happended when I went 1st time to get the new connection. At that time I paid because I had no option as I didn't any connecion.

Please look into this matter at the earliest and also waiting for your reply. My contact details are as below:

Name: C V Mane
Mobile: 9921192897
Address: Hadapsar

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