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ahmedabad brts (public transport)

India,
Gujarat

Consumer complaints and reviews about ahmedabad brts (public transport)

Brts passenger
 
Mar 26, 2019

Kindly stop the entry/exit scanning system in machine by ticket in all brts bus stop

Dear Sir,

Kindly stop the entry/exit scanning system in machine by ticket in all brts bus stop becoz below reasons :

1) one by one passenger ticket scanning se kafi time waste hota hai uske karan passager ki bus missed hoti hai (job pe late ho jane paisa katta hai, student ka exam me let hone mind par stress rahta hai).

2) Ageds, childrens, handicaps, blind-man every passenger ko yeh sytem se problem hoti hai. Aur security staff & ticket cheker bhid hone par bhi yeh sabhi passenger ko machine ke niche se entry/exit karne ke bolte hai. woh badi sharm ki baat hai. Apko yakin nahi aata to aap sabhi bus stop ka video chek kare.

3) brts bus stop bich me hai to yeh system one by one person bahar nikalta hai bad me main road cross karne me kafi problem hota hai.(sab sath hote to easily road cross kar sakte hai).

4) ticket lene ke me 10-15 mins time, entry karne pe 5-10 min time, bus ka wait karne me 10-15 min time, exit hone me 5-10 min time kya hai yeh apka system..... (best option ye hai ki machine se card wale use kare aur ticket wale sub main door se entry/exit kare.

5) 90% passenger ko ticket se scanning me problem hoti hai wrong operate se alarm bajta hai, uske aawaj se ass pass passenger, security aur khas karke ticket operator ko bahut dikkat hoti hai.jaise ki wrong ticket nikal jati hai aur uska sir dukta hai.

6) yeh sab problem ke karan kafi time security/brts staff aur passenger ke bich me ladai hoti hai woh sab thik nahi hai

7) yeh system se bus stop pe bhid rahne se passenger saman chori ho jata hai.

8) kal complain officer ko bola yeh wrong system hai usne passenger ko jawab diya ki problem hota hai to aap musafir mat karo, complain officer aese third class answer dete hai usko malum nahi passeger travel karte hai to uski tankha milti hai.

9) lots off bus stop pe one side ticket window bandh rahta hai to passenger ko vapisstand se uterkar dusre window pe gumke aana padta hai usse bus missed hoti hai - time ki barbadi. wah kya sytem hai apki.

10) yeh system se passenger ko saman ke sath nikalte samay problem hota hai. aur ulta security staff passenger ko bolta hai ki saman mat laye. (machine ka size chota hai to yeh saman jyada lagta hai jese ki ek do begs, kisi chote vepari ka thela).

11) chote bachche musafir ko ticket scanning ke samay mathe pe ya muh pe machine ka pipe lagta hai kya yeh apki system hai........

Sirji, Me brts ka regular passeger hu. Yeh ticket scanning se entry-exit bakwaas system hai. Use aap turant hi bandh kijiye. Ticket wale passenger ko main door entry exit karvaiye aur cardwale passenger ko machine se. Usse easily entry-exit hota hai.

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