Log inRegister
Submit Complaint

Aircel

India,
Haryana

Consumer complaints and reviews about Aircel

AircelSupport
 
Jul 10, 2015

Aircel

Hi Preeti1023,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [email protected] to help you.

Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[email protected]
Preeti1023
 
Jul 9, 2015

Recharge Problem

i did Recharge of 450Rs/// i got Wrong Beneifits Form Aircel //// i Got 1 Lac Seconds Aircel To Aircel/// bt i Should Get Internet Recharge
AircelSupport
 
Apr 14, 2015

Aircel

Hi Vikas.

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [email protected] to help you
vikas kamlapurkar
 
Apr 14, 2015

stop that tune before i calling

stop that tune before i calling
vikas kamlapurkar
 
Apr 14, 2015

stop advertise

please stop advertise before i calling that tune
vikas kamlapurkar
 
Apr 14, 2015

call details

i want my account details of month march 15 in coming and out going calls
AircelSupport
 
Mar 13, 2015

Aircel

Dear Sunny,



We regret the inconvenience
cause to you.



With
reference to your complaint, we would like to inform you that we have validated
your current Aircel invoice and no discrepancy have been observed pertaining to
data charges levied for usage made in national roaming.



Further
we would like to clarify that as per the usage charges are correct and no
adjustment is applicable for the same.



Regards

Team Aircel
AircelSupport
 
Mar 2, 2015

Aircel

Hi Sunny,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
Sunny Chadha
 
Mar 2, 2015

Fake Aircel Bill

Dear Concern Team,

Urgent attention is require on this below issue.complain no. with aircel -############

This refers to my Aircel No. 8527428148 which had the Outgoing calls alongwith barred on 28.02.2015 afternoon. Upon calling the customer care (198), we were first informed that the services on the No. were barred as the usage has crossed the Credit Limit. Then after i have paid partial amount bill rs 500/.

I was really surprised how its possible as i m doing the usage in a proper way,After wait for 24 hrs when the bill generated i saw Rs 889 total bill amount

in which fraudulent fake charges were added of rs total Rs 453-- Rs. 310.67 for roaming internet charges.
and Rs 143.16 for VAS charges.

As per me above Rs 453 charges are fully fake,only to harassed the customer and cheat on the same .Aircel is cheating people and making profit

If the company want to take money from me in this way,then please stop this no.on immediate basis as i dont want to continue in this way idont have such time everymonth to rectify the bill and fight on the same.

Previosly i was with the airtel corporate no. i have not faced such a minor issue,from last 42 days with airtel i m really fadup,frustate and poor services with aircel.
Even i know if i am in up east circel then how my charges incurred in roaming internet is free,even i have not receive any sms on that time u will get charge if you will use internet i am pretty much sure there was a internet of aircel network only,Also i have not use VAS. how that charges as well.

Its my humble request to the company,If in this way the bills are generating then please port by no. back to airtel again or convert this no. in to prepaid.As i have been using this no. with aircel from last 42 days facing a lot of issues either related to fake charges or poor network.If you want to continue me with aircel then pls rectify the bill amount.

At any of the cost i will not pay such fake bills because i am very much sure i am not doing anything wrong.

Please look in to it on urgent basis and adjust my bill amount-Rs 453 wrong charge.

Share me the escalation matrix if you guys not able to resolve the same,so that i will go to next level raise a grievance with court etc for my justice.

I have wrote above mail to aircel service provider.password for the attached pdf file is 8527428148
--
Thanks and Regards
Sunny Chadha
############

Fake Aircel Bill

AircelSupport
 
Feb 27, 2015

Aircel

DEAR Jamuna,


Our team contected you and informed you to contact the nearest aircel show room to proceed further on as per your request,

Copy of Address Proof(at the time of
activation)


Ø Copy of Photo ID Proof (at the time
of activation)


Ø Passport Size Photograph


Request letter for mentioned valid reason.


Rs.25/month
would be charged for the itemized call request for your mobile number.

Thanks
Aircel
AircelSupport
 
Feb 27, 2015

Aircel

Dear Jamuna,

Kindly share the following information to confirm your identity:

Last recharge amount:
Date of Birth:

Regards
Aircel Social Care Team
AircelSupport
 
Feb 26, 2015

Aircel

Hi Jamuna,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
jamunashree
 
Feb 25, 2015

incoming call details

Dear Sir/Madam
Please send me the incoming call list for 2 months( jan & feb)for the following number 8344360664.its the most importabt document tat i need to submit in Uk embasy.so i kindly request you to send me the details.its very urgent kindly do me the needful..
AircelSupport
 
Jan 28, 2015

Aircel

Dear T.N.kannanraj

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[email protected]
T.N.kannanraj
 
Jan 25, 2015

what u want

Aircel incoming details. 9738862977
AircelSupport
 
Jan 15, 2015

Aircel

Hi T.n

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
T.N.kannanraj
 
Jan 14, 2015

NEED INCOMING DETAILS

PLS SEND MY LAST TWO MONTH INCOMING HISTORY OF 9738892677.MY LAST RECHARGE IS RS 73 SMS PACK. REGRADS MURUGAN.
[email protected]
AircelSupport
 
Jan 14, 2015

Aircel

Dear Murugan

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[email protected]"
AircelSupport
 
Jan 13, 2015

Aircel

Dear Murugan,

Kindly share the following information to confirm your identity:

Last recharge amount:
Date of Birth:

Regards
Aircel Social Care Team
AircelSupport
 
Jan 13, 2015

Aircel

Hi T.N.kannanraj,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
T.N.kannanraj
 
Jan 12, 2015

why u not send received call history

Sir, I already requst u to send me a call details report, u sent it but had no received details, pls send me a received and dailed report for two months for mobile no 9738892677. Send mail to [email protected]
AircelSupport
 
Jan 7, 2015

Aircel

Hi Murugan,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
T.N.kannanraj
 
Jan 6, 2015

details

Want incoming,outgoing, message details for 2 months to 9738892677. Mail to [email protected]
Regrads, Murugan.
AircelSupport
 
Dec 15, 2014

Aircel

Dear Kiran,

Kindly note that we would not be able to provide you the incoming call details. You can visit the nearest Aircel store for any Out going call details requirement.

Regards,
Aircel
AircelSupport
 
Dec 15, 2014

Aircel

Hi Kirangoud,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username