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Aircel

India,
Maharashtra

Consumer complaints and reviews about Aircel

User286603
 
May 17, 2012

Block sim card

Dear Customer,

Please visit your nearest Aircel Store with your ID proof stating the name and the address provided by you at the time of purchase of your Aircel SIM card along with an FIR copy of the lost SIM in order to get your SIM blocked and for an immediate replacement of the same.

Regards
Aircel Customer Service Team
User722739
 
Apr 25, 2012

Mobile number portability

Thank you very much for your immediate support.
User286603
 
Apr 25, 2012

Mobile number portability

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [email protected] for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
User286603
 
Apr 1, 2012

Not Providing Proper Information

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number that you wish to block the services of along with an alternate contact number for us to be able to get in touch with you at [email protected] shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
User286603
 
Mar 28, 2012

marketing and songs calls

Dear Customer,

We regret the inconvenience caused to you. You can stop all telemarketing calls & msgs by registering for DND. To register for the DND service type START <space> 0 and send it to 1909( toll free).


Regards
Aircel Customer Service Team
User286603
 
Mar 6, 2012

Call Details

Dear Customer

To get your call details, please visit your nearest Aircel Store with Valid ID Proof and an application for the call details.

Please do get back to us at [email protected] for any further assistance

Regards
Aircel Customer Service Team
User286603
 
Mar 6, 2012

call detals

Dear Customer

To get your call details, please visit your nearest Aircel Store with Valid ID Proof and an application for the call details.

Please do get back to us at [email protected] for any further assistance

Regards
Aircel Customer Service Team
User286603
 
Feb 23, 2012

Loss of SIM card

Dear Customer,

Please visit your nearest Aircel Store with your ID proof stating the name and the address provided by you at the time of purchase of your Aircel SIM card along with an FIR copy of the lost SIM in order to get your SIM blocked and for an immediate replacement of the same.

Regards
Aircel Customer Service Team
User659248
 
Jan 30, 2012

balance deducted

even i have been cheated by this company, after 15 days of payment i received an e-mail saying that they couriered a physical form which have the login details etc and they say i have to return that form, but still i have not got the courier
User286603
 
Jan 24, 2012

network issue

"Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [email protected]

Regards
Aircel Customer Service Team"
User286603
 
Jan 18, 2012

unnecessary ringtones

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [email protected] for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
User639058
 
Dec 31, 2011

balance deducted

Yes. Even I have been cheated by them. If anyone has there contact details please email me at [email protected]
User629415
 
Dec 25, 2011

balance deducted

Hi! Did Evox Data Solutions get back to any one who paid the registration fee. Can we expect any action by posting a complaint in this site?
User629534
 
Dec 17, 2011

balance deducted

Yes you are right, even that happend with me. They are a big fraud company.
User629415
 
Dec 16, 2011

balance deducted

I agree. Even I have been conned by Evox Data Solutions. I have not heard from them after I paid the registration fee. Its almost a month.
User286603
 
Dec 8, 2011

Do not disturb

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [email protected]

Regards
Aircel Customer Service Team
User286603
 
Dec 1, 2011

Recharge not recieved

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same.
We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [email protected]

Regards
Aircel Customer Service Team
User286603
 
May 26, 2011

deducting balance from prepaid account

Dear Customer,

We regret the inconvenience.Kindly share the name and contact details registered for the given number at [email protected] We look forward to resolve your issue at the earliest.

Regards
Aircel Customer Service Team
User286603
 
Apr 18, 2011

Service

Dear Customer,

We are really sorry for the inconvenience caused. Your complain listed 16 April 2011 has been noted and the same has been escalated further. We look forward to resolving your concern to your satisfaction asap.

Regards
Aircel Customer Service Team
User286603
 
Mar 18, 2011

sim loss

Dear Customer,

Kindly mail us with your registered details ( complete name, address ) for verification at [email protected] . We would strongly suggest to visit the nearest Aircel store for a quick replacment of a sim with your ID proof and F.I.R of the lost SIM .

Regards
Aircel Customer Service Team
User309094
 
Jan 31, 2011

activation

hi
User2281
 
Nov 10, 2010

new simcard not activated since 20days

Have you visited any of their stores? Just try and reach the nearest outlet. I believe they will fix it in no time. Good luck.
User2281
 
Jul 12, 2010

SMS are not getting delivered on time.

May be a technical problem, try talking to the customer care for a solution
User66626
 
Jun 28, 2010

slow internet

"They are quite right, you just need to refresh your GPRS settings or talk to the nearest Aircel store guys about this for a better solution.

"
User8157
 
Apr 29, 2010

Customer Care

Complain agains Ambathur Aircel office.
1) Demeanor with customer is very poor
2) My 6 month in ambathur fffice (24 hours delay to reactivate after the payment)
3) No proper response during the phone

I hope Aircel is doing best service to the customer. Please take necessary step against complain. Please activate my mobile ASAP (09841656130).

Regards,
V.P.Pradeep Kumar
Email:[email protected]

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