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Aircel

India,
Maharashtra

Consumer complaints and reviews about Aircel

AircelSupport
 
Jun 18, 2015

Aircel

Hi Shivaji Kondhalkar,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
Shivaji Kondhalkar
 
Jun 14, 2015

deduction my main balance

Dear sir/Madam
every month when we recharge my aircel number then deduction balance my main balance. Every month we called customer service but they did not give proper service. Today also deduction my balance (11/06/2015), when we called up customer care they did not give proper guidance
My number 9762768454
ajinkyajagtap2010
 
May 25, 2015

Balance deduction

As of now on 25/05/2015 I am using aircel mobile 9762416810. The operator has deducted ₹90 from my account for unknown VAS without noticing me and they ignored my complaint.
please take action on it. [email protected]
vviktiw
 
May 19, 2015

Regards Balance

I am really not happy with Aircel service, as I have taken 8 sim cards in last 20 days for my family and friends, but my balance is getting deducted with with activation of VAS service even though I have not requested for that and also customer service number is useless, I will really post the negative comments regards this service over the social sites to all my friends knowing that do not use this service and if anybody is doing please destroy it immediately, I will shred all 8 sim cards and will not go again with Aircel. My another service number is 7385930863.
AircelSupport
 
May 13, 2015

Aircel

Dear Umesh2490

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[email protected]
AircelSupport
 
May 4, 2015

Aircel

Dear prasanna101,

With regard to your concern we hereby confirm that, the charges towards GPRS usage has been correctly debited from your prepaid account as the same has been initiated from your end without any data pack.
AircelSupport
 
May 4, 2015

Aircel

Hi umesh.

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [email protected] to help you
Umesh2490
 
May 3, 2015

Balance deduction

My balance deducted in amount of 10 ₹.
Service provider activate any services that causes balance deduction.
After complaint they don't give my money back.
My complaint registered with this no. 18915066793
So, please help in this matter.
AircelSupport
 
May 2, 2015

Aircel

Hi prassana

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
prasanna101
 
May 1, 2015

lost my talktime

Hello Respected Sir/Madam

my friend using Aircel prepaid mobile number

Problem is that the company will deduct

80 Rs Talktime From His prepaid account and not refunded yet please help me

The mobile number is 9762853443

And name is Pratik Shelar please help as soon as possible
rrd48
 
Mar 5, 2015

Unwanted calls

unwanted call on my mobile was coming from 9762721611 telephone number. but was rejected by me. for your information and inquiry please.

8796918068 - is my contact number.
Thanks,
Richard Dsouza
rrd48
 
Mar 5, 2015

Regarding Fake Calls

Getting continuously miss calls and messages from this no: 976272161
AircelSupport
 
Feb 20, 2015

Aircel

Hi Udayis,,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
udayis22
 
Feb 20, 2015

Deducted Rs 99

Sunday 15-02-2015. suddenly i got message from Aircel Thank you for your request to subscribe to STORE 99. your charged Rs.99 .
after that am trying to call Customer care (198) but till date (20-02-2015) it was customer care people are busy.

finally i called customer care using my friend phone. they are saying it will not refund.

My Complaint ID ############

My Number 8686868754
AircelSupport
 
Jan 28, 2015

Aircel

Dear Vinayak

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[email protected]
AircelSupport
 
Jan 20, 2015

Aircel

Hi Vinayak

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
AircelSupport
 
Jan 20, 2015

Aircel

Hi Akhil

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
Vinayak Kore
 
Jan 19, 2015

Balance deduction and bad customer service

I have aircel connection(8796300252). Whenever I use internet, some value added service activates on this number and balance gets deducted. When I contact to customer care they always say to call after 4 hr. They are not responding to my complaint.
Akhil john
 
Jan 19, 2015

deduction of amt from balance

As my aircel pocket internet pack is already activated , when I was using my internet unexpectedly rs.50 has been deducted from my account and I got a message that explaining about the deduction . so I am kindly request you to return back my amount which is deducted of rs. 50/- my phone number is 9762973048
AircelSupport
 
Jan 2, 2015

Aircel

Hi Bharatdada,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
Bharatdada
 
Jan 2, 2015

Local call Plan

I have activate RC99 for A-A free call 28 days, Recharge on 31.12.2014 its Active and able to A-A calling, but from 01.01.2014 ist unable i want to my balace Refund other wise active my A-A call free Plan

Bharat
7040622435
Syed Abrar Ahmed
 
Dec 19, 2014

Again Automatic activation of services and amout duduction

I am from Pune and using Aircel from the past 4 years My number is 8796183988.What is happening with my Number
8796183988 You people are activating services and deducting my amount,
yesterday and today (18 December 2014 and 19 December 2014) too another new service(Pocket Store) is activated and my 50/- rupees deducted without my permission and Another service(Video Talkies) Auto-Renewed which I Did not Activated.
They also Auto-Renewed TINY TV and deducted 50 rupees.

Remove all the service and do not activate any service without my notification.
And refund my amount.I am really fed of it.

If not I am going to close this Sim and go for MNP.
Syed Abrar Ahmed
 
Dec 8, 2014

Automatic activation of services and amount deduction

Hi,

I am from Pune and using Aircel from the past 4 years My number is 8796183988 On December 3rd 2014they automatic activated Video Talkies service and deducted 50 rupees from my balance , I called customer service and informed them on that but no response yet.

Today i.e. 8th of December 2014 they automatic activated another service TINY TV and again deducted 50 rupees from my balance.This is very frustrating in one week they activated two services and deducted 100 rupees without my knowledge.

Thanks
Abrar.
unnam
 
Nov 24, 2014

Aircel Website Down - Not able to make payment

Its almost 20 days since I have raised the complaint. Aircel website is down from last one month and not able to make the online payments and its getting difficult to make the payment by visiting the store.

Thanks,
Unnam
ganesh101
 
Nov 18, 2014

unnecessary video talkies service activated

Hi...
Aircel acivated un necessary video talkies on my aircel 7040497206 no. I used 155223 deacivation no so many times as well as 198 complant no but its doesnt working.
So please deactivate this service.

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