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Aircel

India,
Punjab

Consumer complaints and reviews about Aircel

ISWARYA T
 
Sep 27, 2016

Need to unsubscribe aircel popkorn and refund money

Refund money and unsubscribe these channel
AircelSupport
 
May 3, 2016

Aircel

Dear Rahul Bhagat(rahulbhagat),

We would like to inform you that we are not promoting any free data offer. Hence, no waiver is applicable for data usage. Also, kindly share the number from which SMS was received along with date & time of message so that our team can assist you accordingly.

Thanks and Regards
Aircel Social Care Team
Email us at [email protected]
AircelSupport
 
May 3, 2016

Aircel

Dear Vanlalawia oytea,

Post system validation it was found that you had activated DALADEAL15 service on 27/04/2016 at 06:51 but no deduction of balance recorded in the system since balance not available in your account. The same has been deactivated on 28/04/2016.

Please dial 155223 or send sms as STOP to 155223 (toll free) for VAS status and to deactivate it or send sms as L5VAS to 121 (toll free) to know the last 5 deduction related to VAS from Aircel number.

Warm Regards,
Aircel Social Care Team
AircelSupport
 
Apr 27, 2016

Aircel

Dear Customer(Vanlalawia oytea),

We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Kindly feel free to write to us at [email protected] for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [email protected]
Vanlalawia oytea
 
Apr 26, 2016

Aircel Deals

Please deactivate'aircel deals' which automatically activated on my number 8575676865. Please refund my balance as early as possible.
Vanlalawia oytea
 
Apr 26, 2016

Aircel Deals

Please deactivate 'aircel deals' which automatically activated on my number 8575676865. Please refund my balance as early as possible.
rahulbhagat
 
Apr 23, 2016

balance deduction

FIRSTLY I RECEIVED THE MESSAGE FROM AIRCEL COMPANY ON DATED 20/04/2016 AT 1:30PM IS APKE MOBILE PAR 100 MB DATA FREE HAI 5 DINO KE LIYA WHEN I CALL CUSTOMER CARE FOR REGARDING THIS OFFER HE SAID YOU WILL ENJOY THE BENEFIT BUT WHEN I USE INTERNET AFTER SOME TIME THEN THE BALANCE RS.30 IS DEDUCTED FROM MY NUMBER 9464436883 AND I WILL CALL BACK TO CUSTOMER CARE THEY WILL GIVE NO RESPONSE ON THIS MATTER PLEASE REFUND ME MY BALANCE AS SOON AS POSSIBLE AND ALSO THE NETWORK ISSUE ON THIS NUMBER ONLY TWO OR THREE TOWER SHOWN ON MOBILE
AircelSupport
 
Apr 18, 2016

Aircel

Dear Customer(Tems),

Post system validation it was found that you were charged Rs. 75 as activation fee for ALLCHM from APALYA3G activated through WAP on 29/03/2016 at 15:27:33 and Consent ID: CG10102160329152717819400 has been generated on 29/03/2016 at 15:27:33.
As per your request the same are deactivated on 29/03/2016 at 18:42. As service gesture, Rs 75 refunded on 13/04/2016.

Kindly dial 155223 or send sms as STOP to 155223 (toll free) for VAS status and to deactivate it or send sms as L5VAS to 121 (toll free) to know the last 5 deduction related to VAS from Aircel number.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [email protected]
AircelSupport
 
Apr 8, 2016

Aircel

Dear Sikander Singh(Sikandersingh74),

We would like to inform you that as per system check TV is pending from your end. kindly try again to 59059 for verification.

Please feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [email protected]
AircelSupport
 
Apr 7, 2016

Aircel

Dear Sikander Singh(Sikandersingh74),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Kindly feel free to write to us at [email protected] for any further assistance on this matter.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Thanks and Regards
Aircel Social Care Team
Email us at [email protected]
Sikandersingh74
 
Apr 3, 2016

Sim card not activated

sir I bought aircel befor 4 days But The sim is not active or working verification Number is not working. I called 59059 But always wrong number. please solve my problem thanks my name is Sikander Singh aircel number is 7503070751 Alternative no. is 8968515168.
AircelSupport
 
Apr 1, 2016

Aircel

Dear Customer(Tems),

We regret for the inconvenience caused. Kindly share the following detail in order to look into your issue:


Date & Time of deduction:


Warm Regards,
Aircel Social Care Team
Tems
 
Mar 29, 2016

Deactivation of aircel tv popcorn channel

Inscribed aircel tv popcorn channel from my phone no 9856692445.and refund 75 rupees which they have dectucted since I didn't subscribed it.
AircelSupport
 
Feb 27, 2016

Aircel

Hi rohitsarmal,

Thanks for reaching out to us. Kindly share the following information to confirm your identity:


Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Warm Regards,
Aircel Social Care Team
rohitsarmal
 
Feb 25, 2016

Deactivate Non Stop Music service

Plz deactivate non stop music. I couldn't been able to deactivate the service, every time i call on 155223 it says u haven't subscribed to any service.
My no. is +918803572034 plz do me this favour i'll be greatful to u.
AircelSupport
 
Feb 22, 2016

Aircel

Hi bhawana kashyap,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [email protected] for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [email protected]
bhawana kashyap
 
Feb 21, 2016

refund my balance nd deactivate aircel pop korn tv channel serive on my phn

Today I received the message from Aircel popkorn TV channel service . I want to refund my balance or my money back. Plz give my money back on my number 9097002495 and deactivate the service . The service cost is 150 / Rs.
Hussain9700
 
Feb 20, 2016

Refund my balance

Thank you for noticing my complaint
The date and time of deduction is 19-02-2016 in between 8:30am to 9:30 I don't know the exact time
AircelSupport
 
Feb 20, 2016

Aircel

Hi Hussain9700,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [email protected] for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Meanwhile please share Date & Time of deduction.

Warm Regards,
Aircel Social Care Team
Hussain9700
 
Feb 18, 2016

Refund my balance

Iam Using Aircel network since last two years and my number is 9700411527..When iam using internet suddenly a link went to Aircel popcorn TV page, but I dnt activate any subscribe option..soon a message came from DT Airel-that i have been subscribed to all channel tv week pack and i have been charged RS 20 and will be auto renewed after 4days..Now i would like to inform you that the service(Aircel popcorn TV service) deactivate my number 9700411527and refund my balance Rs 20.This is my first bad experience., So take action against my complaint as soon as possible. Now iam Waiting for your Replay .. Thank You
AircelSupport
 
Jan 20, 2016

aircel

Hi shaikafrid,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [email protected] for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [email protected]
shaikafrid
 
Jan 19, 2016

unsubscribe non stop music

Hi sir, my no.8686151750 is activated with non stop music whenever I recharge minimum 30rs is lost what should I hav to do to unsubscribe I hav send msg to 155223 to stop nd called 155223 but it is showing that I hav not subscribed anything.what should I do?
Pramodini35
 
Dec 29, 2015

Unsubscribe Mastimall service

Please unsubscribe my number 7402035036 from different services. Rs 35/- is being deducted every time when I recharge my nember. please unsubscribe my number from such deductions.
AircelSupport
 
Oct 19, 2015

Aircel

Dear Sankar Pandian,

Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll free number 155223.

Warm Regards,
Aircel Social Care Team
AircelSupport
 
Oct 17, 2015

Aircel

Hi Sankar Pandian,

Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [email protected] for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [email protected]

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