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Aircel

India,
Rajasthan

Consumer complaints and reviews about Aircel

manojchananiya
 
Mar 13, 2018

No received MNP code

9829254529 this is my Rajasthan Aircel no. And this is my 81545 sim card last five digital. Many time try to generate MNP code but unable to generate code.plz help me manojchananiya@gmail.com is my e mail id
AircelSupport
 
Dec 13, 2017

Internet

Dear Vandana Dangi,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team
AircelSupport
 
Dec 5, 2017

Internet

Dear Vandana Dangi,

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Aircel No.:
Signal Bars:
Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:

Regards,
Aircel Social Media Team
Vandana dangi
 
Dec 3, 2017

Internet

Before two days i m using aircel 2g internet very easily, but not internet is not working. Sometime internet not connect.If by chance internet connect then speed is 0%.I m complain 2 time in aircel but nothing work. APN also set but internet is not working. Plz help
AircelSupport
 
Mar 14, 2016

Aircel

Dear Ashish Bhai,

We regret for the inconvenience caused. Kindly share the following details with us so that we can give you a better resolution:

Date and Time of call:
Executive Name(If remember):

Warm Regards,
Aircel Social Care Team
ashish Bhai
 
Mar 12, 2016

customer care

My aircel no. 9667903708 ....aircel customers care rudd behaved. ...they put myy call on busy tone i can't able to talk him.....so i am very sab...because some issues they solve....so i can't reach .....plz remove my call from busy tone
AircelSupport
 
Mar 11, 2016

Aircel

Dear Manish Kumar

Hope your issue has been resolved. Please feel free to contact us on aircelsocialmedia@aircel.co.in for any other assistance.

Warm Regards,
Aircel Social Care Team
AircelSupport
 
Feb 10, 2016

Aircel

Dear Manish Kumar,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No:
Date & Time of deduction:
Any message received upon deduction

Warm Regards,
Aircel Social Care Team
Manish Kumar
 
Feb 8, 2016

Miss behave

Kl main mobile m kuch kar raha tha tabhi mere pass DT-AIRCEL naam se message aaya " Dear Customer thanks for subscribing Aircel Popkorn Tv click on this URL http://115.112.238.45:8080/wap.jsp to watch live TV on your mobile " bina baat k mere 10 rupees kaat liye jab mene costumer care se es baare m baat ki to unhone meri call ye kaha kar kaat di ki technical problem h esley aapki help nahi kar shakte 4 hours baad vapas call karna.
Ab jab m call kar raha hu to call costumer care s connect nahi kar rahe.
Main ak student hu bahut muskil sai rupye bacha kar recharges karta hu 10 rupye shayd jyada nahi par mere liye bauth apni collage paidal jata hu roj 5km tab 10 rupye bachte h.
Please solve my problem.
Thanks
chatru ram
 
Mar 30, 2015

deduction of balance

my aircel number is 9587837718 RAJASTHAN 24th March my balance was Rs. 24+ when i call 28 th march , was unable to call as my balance was rs. 0.00 only.(don't know how rs.24+was deducted ). I called customer care but i could not get satisfactory answer about my balance deduction
chatru ram
Prem Gandhi
 
Mar 19, 2015

improper recharge

I did an online recharge of 145 INR on 18 March 2015 whose details are given as follows:
Transaction
Date and Time : 18-03-2015 16:51:35
BillDesk TransactionID :BICD3709869257
Payment Status :SUCCESS
Transaction Amount : 145.00
Mobile Number : 8952945845
Recharge Ref. No. : RJ89529458451426677661930
Recharge Status: SUCCESS

Please refer to the images attached with this complaint. As promised by the scheme I got 145INR worth of talktime and 145 Sms but I did not receive any data.
I contacted your customer care whose converstion couldn't start. As soon as I select the category it would ring precisely twice and then it would get disconnected(I couldn't attach the conversion recording.). I also used 198 helpline on which I was given a reply that he can't do anything from there.I insisted on giving me a complaint no but he refused saying he can't as no such recharge amount exists and I need to contact local aircel store which more than 100 km away.

Please see into this.
You can reach me at : premsgz@gmail.com

improper recharge improper recharge

Pathak Amit
 
Nov 29, 2014

Deduction of balance

Deduction of balance automaticaly in two times rs 10 and 10 and after this recieving a message 'Thanks for using aircel service. Actualy m calling several times to customer care bt they are busy and then finaly i complaint on here please deactivate the service and refund my balance. my number is ############ and am aircel customer
farsiktr
 
Jun 9, 2014

find amount

mere mobile par 2sec ka 1 paisa sceme h par company ne 1 sec ka 2 paisa vasool kar rhi h
User282790
 
Jan 7, 2011

REGARDING INSTALLATION OF MOBILE SERVICE TOWER

On behalf of my father Mr. Rajendra Prasad Morolia, I am placing forward this complain against the aircel company and its MD'S n Executives who are just luring the people for installing the mobile service towers. My complaint is that the executive Jyoti has told my father to deposit 6000/- in SBI Account of Mr. Monsar Ali, which was deposited on 10/11/10 at 12.25pm from Khetri branch of SBI. later with the deposition of this amount we received a letter for depositing 44000/- and this time the account was given of PNB in the name of Mr. RajKumar. Both the above mentioned names have been told as MD'S of the company.
Unfortunately the company n its executives are not answering any call from the day the money has been deposited in the aforesaid account by the complainant regarding the installation of the mobile service tower. I hope the complaint would be taken seriously or else we have to follow up the law n file a case against the AIRCEL company against forgery done . The money is hard earned by anyone n anyone can face similar situation but it is moral responsibility of the company n the runnners of it that they do not adhere such kind of situation with the common man .As per to the mentioned situations if u demand i will place u the scanned copies of the letters sent to us by the company.
Indeed the contact no's m putting up by which we were receving calls untill the payment was done n as soon as the payment was done these following no;s were not responding to our calls-- 7503550784, 7503550728, 9716799647.
I would like to have answer from ur side asap.

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