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Aircel

India,
Uttar Pradesh

Consumer complaints and reviews about Aircel

AircelSupport
 
Jul 7, 2015

Aircel

HI BASUDHA,

YOU COMPLAINING THAT HIS AMOUNT DEDUCTED AS CHECKED AMOUNT DEDUCTED RS 14
AircelSupport
 
Jul 6, 2015

Aircel

Hi pankaj1234567890,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[email protected]
pankaj1234567890
 
Jul 6, 2015

balance deducted in mobile no 9169248763

Balance deducted and message given that service had been activated for upe3g8. when I complained on Phone no 121 then no adequate response given and told that you have activated it .I asked what phone no I have dialed they did not given any reply .when I told that to register complaint they refugees and cut my phone. after that an other SMS got that your SMS pack have been activated .
AircelSupport
 
Jul 6, 2015

Aircel

Hi BASUDHA,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[email protected]
AircelSupport
 
Jul 5, 2015

Aircel

Dear [email protected],

As per our system records, waiver of RS 35 has been given to you. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [email protected] for any further assistance on this
matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[email protected]
BASUDHA
 
Jul 5, 2015

FRAUD BY AIRCEL

Sir I have aircel no. 8896375796. On the evening of 3rd of July the aircel service providers auto activate a one day net pack worth 8 Rs/- & a one day sms pack worth 2Rs/- . When I lodge the complaint about this they returned the 8 Rs/- for internet pack & said that this was activated by mistake from the company side. But they did not returned the money for 2Rs/- one day sms pack & said that I have activated one day sms pack by dialling a code. When I called again they left my call unreplied. I want to ask a question to them that is 2Rs is not money. I check for deactivation of all service activated on my number on date 05/07/15 but that day no service was activated. Today morning (06/07/15) when I wake up at about 07:30 AM & checked my balance then I saw that about 4Rs/- is deducted from my aircel balance & the same 2Rs/- one day sms pack is activated on my number. I am very irritated. I'm not activating such services. Please take appropriate action against aircel service providers so they never do such type of misbehave with other innocent customer who can't lodge complain like me.
AircelSupport
 
Jul 4, 2015

Aircel

Hi [email protected],

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[email protected]
[email protected]
 
Jul 3, 2015

unusual balance deduction

hello aircel my no. is 8574615100 . I recently buy your sim and i thought you will giving a good service but only after three days You start stealing my balance of Rs. 80 and now i cant contact with customer care , when tried to call to Customer care call is automatic ended and now im hopeless...plz do something or i have to change my no. plzzzz
[email protected]
 
Jul 3, 2015

unusual balance deduction

hello aircel my no. is 8574615100 . I recently buy your sim and i thought you will giving a good service but only after three days You start stealing my balance of Rs. 80 and now i cant contact with customer care , when tried to call to Customer care call is automatic ended and now im hopeless...plz do something or i have to change my no. plzzzz

unusual balance deduction

AircelSupport
 
Jul 2, 2015

Aircel

Hi Satyam.Anand,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [email protected] to help you.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[email protected]
Satyam.Anand
 
Jul 1, 2015

to deactivate all channel TV week pack

They are again and again charging money for all channel TV week pack...
And I have never activated it..
They started it with 15 rs for three days I tried to file a complaint but I ws unable.. And today they charged 5 rs for a day..
AircelSupport
 
Jun 30, 2015

Aircel

Hi jesusme,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Aircel Online team,
Email us @[email protected]
AircelSupport
 
Jun 22, 2015

Aircel

Hi jesusme,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [email protected] to help you.

Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[email protected]"
jesusme
 
Jun 20, 2015

refund of top up money

On calling to deactivation service of aircel I got message that you have not subscribe to any service but after top up recharge it deduct money 2 times. Please refund my money
AircelSupport
 
Jun 12, 2015

Aircel

Hi iamthewinnerr,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[email protected]
iamthewinnerr
 
Jun 11, 2015

balance deduction

Wrt my aircel number 7071504772
I recieved a message that i have been charged 30 rupees for caller tune and 15 rupees for song downloadingg. While i did not request for any service. Its not the first time when aircel is deducting my ammount for no reason. And when i called to cusstomer care just after deduction, they said that they do not have any info. About that. So i request you to kindly give my deducted amount back. Other wise i will knock at consumer forum for your poor service. Its hard yo get recharge my ohone everyday. So dnt do it again ! Cause trust once be broken can not be retained back.
Yours truly
AircelSupport
 
Jun 8, 2015

Aircel

Dear user9450284854,

Rs. 30 will be credited in 48 hrs.

Regards,
Aircel Social Care Team
AircelSupport
 
Jun 8, 2015

Aircel

Hi User9450284854,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
user9450284854
 
Jun 6, 2015

deduction of balance

Deduction of 30rs from my balance by unauthorized charge on my number +91 7071956386
AircelSupport
 
Jun 6, 2015

Aircel

Hi user9450284854,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
user9450284854
 
Jun 5, 2015

deduction of balance

Deduction of 30rs from my account
AircelSupport
 
Jun 4, 2015

Aircel

HI adicrook

amount will be credited in next 24 hrs,
AircelSupport
 
Jun 4, 2015

Aircel

Hi Prateek

amount will be credited in next 24 hrs
AircelSupport
 
Jun 3, 2015

Aircel

Hi Adicrook,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
AircelSupport
 
Jun 3, 2015

Aircel

Hi Prateek,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]

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