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Aircel

India,
Uttar Pradesh

Consumer complaints and reviews about Aircel

deepakkrsaroj
 
Feb 17, 2015

SIM card Lost

I lost my SIM card : mobile number:8896784569
deepakkrsaroj
 
Feb 17, 2015

SIM card Lost

I lost my SIM card , mobile number:08896784569

SIM card Lost

AircelSupport
 
Feb 16, 2015

Aircel

Hi Ankit,,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
Ankit Pandey
 
Feb 16, 2015

balance deduction

sir
ye apkii company mera rozz balance katti haii...... ye hmesaa ki problem hai abhi last 35 rupees deduct kiya or customer care call lagta nai agar lagta hai toh wo log bolte hai ki service aap log activate karte hai... why you deduct my balane every month??????
kabhi 35 , kbhi 20 ,kabhi 50 ..... ye hai kon si problem apki company ki .....???
refund my every balance.... else plz port my no..........
my no 9169837421
ankit pandey
AircelSupport
 
Feb 9, 2015

Aircel

Hi Sunil

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
AircelSupport
 
Feb 9, 2015

Aircel

Dear Adityaan

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[email protected]
Advo Sunil Pandey
 
Feb 6, 2015

balance deduction

Hello sir
App ki company hamesa bal kat leti n abhi mere mobile se 37 rs kaat liya roj app loga ka yahi drama cc call kro to lagta nhi n lagta to bolte appne activate kiya plz I want refund my balance soon as soon otherwise plz app mera mobile no port kar do my no is 9169837422 .
Thanku.
AircelSupport
 
Feb 3, 2015

Aircel

Hi Aditya,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [email protected] to help you.
adityaanshalini
 
Feb 2, 2015

balance deduction in every three to five day and more than 30 rupees

sir pls tell me how I get free the problems of balance deduction from my prepaid account .its problem to activate any kind of service without my support and the send me SMS for confirmation I ignore always but subscribed by company I m very tensed and today again 50 ruppes deducted from my account .pls help me sir how I get relief .its not good you get benefit of my recharging account .pls help me its genuine problem from three months and only one time company return my balance.pls help me.
AircelSupport
 
Jan 20, 2015

Aircel

Dear Saif

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[email protected]
AircelSupport
 
Jan 15, 2015

Aircel

Hi Pradee,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [email protected] to help you.

Warm Regards,
Aircel Social Care Team
Pradee_kb
 
Jan 14, 2015

Aircel Karnataka - Kissing Tips automatic activation Scam

Hello Friends ,

I took a new aircel connection & after 3 days my account is automatically activated with "Kissing Tips" service with account deducted with X amount & only after this I get messages with instructions on how to stop the service.

On Calling customer care, he claims it is activated by me!!! What a big scam aircel is running.

CC executives already know about this scam & trained to give ready made answer as above. Well done aircel for your cheap tactics & you will pay for such scams when customers move out to other networks.......
AircelSupport
 
Jan 13, 2015

Aircel

Hi Saif,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [email protected] to help you.
AircelSupport
 
Jan 13, 2015

Aircel

Dear Lalitsen

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[email protected]
Saif666ali
 
Jan 12, 2015

Balance deduction in the name of subscription

Rs 30 deduction from my main balance saying that you subscribed to some service although I haven't.
I sent ''STOP'' to 155223 and reply said that i have no vas subscription.
I want refund for my deducted balance
AircelSupport
 
Jan 12, 2015

Aircel

Hi Lalitsen

Thank you for reaching us at Social Care.

We have forwarded your complaint Query to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
lalitsen
 
Jan 11, 2015

deduction of balance.

Respected sir, my name is lalit.i have recharge 110rs in my mobile no 9807120401.after sometime deducted balance 98 rs from my for net pack.my handset is spice m-5160.it does not support internet.so why balance is deducted from my mobile.please return my balace as soon as possible. thank you.
AircelSupport
 
Jan 7, 2015

Aircel

Dear Deepak Gupta

Thanks for writing in to us. Please share your correct Aircel number in order to assist you better.

Warm regards
Aircel Social Care Team
AircelSupport
 
Jan 6, 2015

Aircel

Hi Deepak

Thank you for reaching us at Social Care.

We have forwarded your Complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
deepak gupta 1989
 
Jan 3, 2015

wrong data charges

apki aircel company to sir ji loot hi rahi hai maine abhi 198 ka 3G pack recharge karaya or wo ek ghante me hi khatam ho gaya maine custmer care caal kiya to to wo batate hai ki maine MP4 HUB site use ki hai jab ki meine aisi koi site ni open ni or custmer care se sawal jawab kiya to sale ne call diconnect ker di jab chori karni hi to khul ker karo jhut kyu bol rahe ho customer ko satisfaction hi ni hai to customer care kholne se kya fayada sale choro my aircel no -- 88961153258 and my personal no 9026068622 hai sale choro
AircelSupport
 
Jan 2, 2015

Aircel

Hi Gyanesh Tiwari,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
Gyanesh Tiwari
 
Jan 1, 2015

balance detection

sir,in my aircel no 8181088303..they activated default pack "kissing tips".whan i call customer care they said it is from your side,and they disconnect the phone..so kindly request to please return my bal rs 30..
thank you......
AircelSupport
 
Dec 30, 2014

Aircel

Dear Pawan16,

We regret the inconvenience caused, Kindly share the following details for us to assist you better:
Aircel No.:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Warm Regards
Aircel Social Care Team
AircelSupport
 
Dec 30, 2014

Aircel

Hi pawan16,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
AircelSupport
 
Dec 30, 2014

Aircel

Hi Rahul Sharma,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]

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