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Aircel

India,
Delhi

Consumer complaints and reviews about Aircel

User846084
 
Oct 17, 2012

very poor customer service

dear,

u must try MNP MOBILE NUMBER PORTABILITY
User286603
 
Oct 4, 2012

wrong information

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [email protected] for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
User833940
 
Sep 28, 2012

wrong information

very bed service by Aircel.I will change our service provider
User286603
 
Aug 23, 2012

uneccesaary music service registration

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [email protected] for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
User286603
 
Aug 17, 2012

Balance Reduction

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [email protected] shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
User286603
 
Jul 19, 2012

Recharge Fail & Amount Debited Four Times

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [email protected] for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
User286603
 
Jun 25, 2012

i have recharged for 100 but i havn't got balance

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [email protected] shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
User757907
 
Jun 12, 2012

unwanted promotional

Dear Sir/Mam

This is to inform you that on 18th May 2012 I have try to recharge my cell through E-net amt Rs 65 & 09th June 2012 also try to recharge my cell through E-net amount Rs 150.

In thess Connection Amount dedcuct from my hdfc bank a/c & recharge is fail 18th May 2012 (Rs-65) & 09th June 2012 (Rs-150 )also no transaction number is genrate at the time .


Please look in to this matter & reverse the amount rs 65 & 150 on urgent basis .
User286603
 
Jun 12, 2012

unwanted promotional

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [email protected] for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
User286603
 
May 30, 2012

money deduction

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [email protected] for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
User286603
 
Apr 10, 2012

in uk no signal

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [email protected] for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
User286603
 
Apr 1, 2012

caller tunes uncnecessary actiivated

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number that with an alternate contact number for us to be able to get in touch with you at [email protected] shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
User286603
 
Jun 28, 2011

Do Not Disturb

Dear Customer,

This is to inform you that your concern has been escalated. We shall get back to you on the same.

Regards
Aircel Customer Service Team
User484091
 
Jun 27, 2011

Do Not Disturb

Pls deactivate, aircel talkies schem to my number 9788982942. It was automatically activated to my number . Since there is no proper procedute to deactivate this services . pls deactive otherwise i will make a compliant to consumer court

Regrds
Ashwin
User437690
 
Jun 25, 2011

not deactivating unwanted service

i had sumbited the info.
User286603
 
Jun 24, 2011

not deactivating unwanted service

Dear Customer,

We regret the inconvenience caused to you.Kindly share the registered name and contact details for the mentioned Aircel number with us at [email protected] for us to escalate your concern for a resolution.

Regards
Airce Customer Service Team
User454178
 
Jun 1, 2011

Dailer Tunes

i purchased a aircel sim card worth rs.10 and i got 30rs.talktime...i gt a dailer tunes card free on it. the no.on that card which is scratched is saying invalid.. i called customer care service for it... they logged a complaint. i phoned 2nd time they logged another complaint... then also the card was invalid...the 3rd time i called they customer care service the executive said that the complaint is not logged... what's this?????????? i 'm going to cut that card and throw in the dustbin... [email protected]#$$^&&*( my message to the customer who are buying the card ...PLEASE DON'T... YOU GO FOR ANOTHER CARD OPTION...
User358107
 
May 20, 2011

money deduction for without requested services

aircel is cheating customers...very bad responce from aircel.
so i dont wana be more wid aircel.
and i also suggest people dont take aircel...very bad custumer service.
deduct ur balance for unwanted bullshit services whenever u recharge...and dont communicate even.


Rahul gupta
User358107
 
May 18, 2011

money deduction for without requested services

plz solve this problem as soon as possible...and return my amount deducted from my balance




thanks a lot.
Rahul gupta
8802339330
9868584448
User286603
 
May 17, 2011

money deduction for without requested services

Dear Customer,

We regret the inconvenience, We have raised your concern and our team is looking forward to resolve it at the earliest .

Regards
Aircel Customer Service Team
User286603
 
Apr 30, 2011

mobile no. Portability

Dear Customer,

We would love to have you onboard with Aircel. The are a lot of attractive deals for our MNP customers.
Request you to visit the nearest Aircel store. Our team will guide and give the best of deals.


Regards
Aircel Customer Service Team.
User396442
 
Apr 27, 2011

unauthrized VAS

sir

my alternate number is 9555171193
User396442
 
Apr 27, 2011

unauthrized VAS

sir

as i talk to your costumer care excicutive he told me that your serivce will be deactivated and your balance will be revesed but not this thing happen

opposite of it have happen friend zone have activated on my number and 30 Rs. have deducted from my account

so plz do something i cannot afford this thing again and again
plz refund my balance and if you donot do so than i have to take action on it
User286603
 
Apr 27, 2011

unauthrized VAS

Dear Customer,

We regret the inconvenience caused. Kindly share the registered name and contact details for the mentioned Aircel number so that we can take your issue further and resolve it to at the earliest.

We assure you that we are committed towards resolving your concern to your satisfaction.

Regards
Aircel Customer Service Team
User286603
 
Apr 13, 2011

Deduction of balance

Dear Customer,

We are really sorry for the inconvenience. This is to inform that we have noted your complaint dated 12th April 2011 and our team is on the task to resolve it at the earliest.We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Aircel Customer Service Team.

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