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Aircel

India,
Delhi

Consumer complaints and reviews about Aircel

[email protected]
 
Jul 1, 2015

Charging for Internet when I have already have the validity for the internet pack and also ample amount of data

Dear Aircel,

I would like to share the screenshot which says that my data is valid till 5 July and still it shows 558 MB data left.

So how can you deduct for the same.

I am damn sure there is some technical problem by your side.

Please refund my money.

Charging for Internet when I have already have the validity for the internet pack and also ample amount of data

AircelSupport
 
Jun 20, 2015

Aircel

Dear saritabhalla,

We would request you to visit the nearest Aircel service outlet along with valid proof of identity and address to avail the call details of your Aircel number.

Regards
Team Aircel
saritabhalla
 
Jun 18, 2015

call detail history

sir, i need call detail of april to june, 2015, of my aircel no.9716166474 urgent, because i have some family issues. please send me this urgent. i would very thankful to you
AircelSupport
 
Jun 16, 2015

Aircel

Dear saritabhalla,

With reference to your request we would request you to visit the nearest Aircel service outlet along with valid proof of identity and address to avail the call details of your Aircel number.

Regards
Team Aircel
AircelSupport
 
Jun 16, 2015

Aircel

Hi saritabhalla.

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[email protected]
saritabhalla
 
Jun 15, 2015

call detail history

my phone no.is 9716166474. please send me call detail history of this no.9716166474 on my email id [email protected] for the month April to June, 2015. please send me urgent.
saritabhalla
 
Jun 15, 2015

call detail history

my phone no.is 9716166474. please send me call detail history of this no.9716166474 on my email id [email protected] for the month April to June, 2015. please send me urgent.

thanks.
AircelSupport
 
May 8, 2015

Aircel

Dear Thiagu Rajan

Thanks for sharing your concern with us, To deactivate any VAS service you can just type STOP send to 155223 OR you can call on our toll free number 155223 for deactivation

Warm Regards
Aircel Social Care Team
AircelSupport
 
May 7, 2015

Aircel

Hi Rajan

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quic k resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
Thiagu Rajan
 
May 7, 2015

Please stop full song download pack

Please stop full song download pack for my aircel no 9066941406 .
AircelSupport
 
Apr 23, 2015

Aircel

Hi Sarojrani,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
sarojrani
 
Apr 21, 2015

deducted balance from my account day by day

Respected Sir/Madam,
I want to write a complain regarding unnecessary balance
deduction.Today again Aircel network stole my money from my mobile
balance of my Mobile no.8802681687. this is about 2 times they have
deduced Rs.28/- and 21/- in the name of subscribe jyotish and music connect service. Which i have not requested.
neighter download this type of service by Me.
I totally fed up with this problem and unwanted call from customer care.Is there
any solution? where I logged my complain to get back my money? help my
by suggestion.From 19th April to 21st April total Rs.49/- is deducted
from my phone balance.So,please solve my problem and refund my
money,it's my heartiest request to u.
AircelSupport
 
Apr 19, 2015

Aircel

Hi Mohan,

As per
the analysis done, checked & found you got activated the ALLCHW
services through WAP, As you come back after 24 hrs wavier is not
applicable, approval taken as special as a One-time goodwill gesture of
Rs.30/- credited in your account. Inform you that ALLCHW
services is deactivated.. Please be informed For any further assistance you can reach Appellate
desk by dialing 9738199010 from Monday to Friday between 10AM and 6PM...
AircelSupport
 
Apr 17, 2015

Aircel

Hi Mohan,,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
AircelSupport
 
Apr 17, 2015

Aircel

Dear uday1179

Thanks for sharing your concern with us, To deactivate any VAS service you can just type STOP send to 155223 OR you can call on our toll free number 155223 for deactivation

Warm Regards
Aircel Social Care Team
[email protected]
 
Apr 17, 2015

decuction of amount

Unsubscribe
Daily am loosing my amount of Rs.10/ I didn't subscribed any thing I just want to know the reason why am loosing my money and also I want to unsubscribe the scheme, Please credit back the deducted amount of Rs. 30/- and I have not downloaded in any, this problems happens frequently. Kindly look into this matter and credit the deducted amount.

Bhavani
8553141508
AircelSupport
 
Apr 16, 2015

Aircel

Hi Uday,,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
uday1179
 
Apr 16, 2015

deactivate full songs to download

please stop full song download pack for my aircel number 9853406776.i don't need the service.
AircelSupport
 
Apr 16, 2015

Aircel

Hi Selva,,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
selvaraju P
 
Apr 16, 2015

DDeactivation 'Full Songs Download Pack

Deactivation 'Full Songs Download Pack'
Please stop full song download pack for my aircel no.9715383807, i do not need
this service at till date.As i have not opted for this service, the charges u debited Rs 5/- per day also to be refunded. How the company has unilaterally taken this option without the consent of the customer.Pl explain.
AircelSupport
 
Apr 14, 2015

Aircel

Dear Sivagar

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[email protected]
AircelSupport
 
Apr 7, 2015

Aircel

Dear muthu saran

Thanks for sharing your concern with us, To deactivate any VAS service you can just type STOP send to 155223 OR you can call on our toll free number 155223 for deactivation

Warm Regards
Aircel Social Care Team
AircelSupport
 
Apr 7, 2015

Aircel

Hi Sivagar.

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [email protected] to help you
AircelSupport
 
Apr 7, 2015

Aircel

Hi Muthu,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
Sivagar Baskeran
 
Apr 6, 2015

Full Song Download

On the 4th of April, I received a message regarding my supposed subscription to Full Songs Download. I have not subscribed to any such subscription. Now I'm losing 5 Rs. everyday. Please unsubscribe me from this service.

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