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Aircel

India,
Delhi

Consumer complaints and reviews about Aircel

muthu saran
 
Apr 6, 2015

Unsubscribe

Daily am loosing my amount of Rs.5 I didn't subscribed any thing I just want to know the reason why am loosing my money and also I want to unsubscribe the scheme

Saravanan
9842303345
AircelSupport
 
Mar 24, 2015

Aircel

Hi Krathick

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [email protected] to help you
Karthick.shiva
 
Mar 23, 2015

I just want unsubscribe song download

Daily am loosing my amount of Rs.5 I didn't subscribed any thing I just want to know the reason why am loosing my money and also I want to unsubscribe the scheme
AircelSupport
 
Mar 9, 2015

Aircel

Dear Snekha,

Thanks for sharing your concern with us, To deactivate any VAS service you can just type STOP send to 155223 OR you can call on our toll free number 155223 for deactivation.

Warm Regards
Aircel Social Care Team
AircelSupport
 
Mar 9, 2015

Aircel

Hi Snekha

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
snekha
 
Mar 5, 2015

please stop full song download pack for my no.8344622756 , i do not need this service at till date

please stop full song download pack for my no.8344622756 , i do not need this service at till date
AircelSupport
 
Feb 13, 2015

Aircel

Dear M.Para-i Kyndiah

Thanks for sharing your concern with us, To deactivate any VAS service you can just type STOP send to 155223 OR you can call on our toll free number 155223 for deactivation

Warm Regards
Aircel Social Care Team
AircelSupport
 
Feb 6, 2015

Aircel

Hi M.Para-i Kyndiah,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
M.Para-i Kyndiah
 
Feb 6, 2015

Deactivation 'Full Songs Download Pack'

Please stop full song download pack for my aircel no.9856458361, i do not need
this service at till date.
AircelSupport
 
Feb 5, 2015

Aircel

Hi Karthi,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [email protected] to help you.
karthi1045
 
Feb 4, 2015

lost my promo balance and main balance

I lost my balance amount total of rs 60+..I don't know how it is..if subscription charges are charged please stop that service.
AircelSupport
 
Feb 4, 2015

Aircel

Hi Riju,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
S.RIJU DAS
 
Feb 3, 2015

REQUEST FOR DEACTIVATION

Deactivation 'Full Songs Download Pack'
To whom it may concern,
I, the undersigned here lodge this complain that on 4thNovember 2014 an message received in my phone no. +91 9854655011, written as ''You have been renewed for full songs download. You have been charged Rs. 5.0 for 1days. T stop subscription visit http://124.124.239.85/Aircel/Muz/Home.aspx? SubID=14 & ServiceID=FSD&Keyword=FSD''.

So, I request by this complain letter to
1. deactivate the said 'full songs download' package immediately from my phone no. +91 9854655011
AircelSupport
 
Feb 2, 2015

Aircel

Hi Narmatha,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at aircelsocia[email protected] to help you.
Narmatha senthil
 
Feb 2, 2015

to deactivate the full song download pack

I have been renewed for full song download pack. But I didn't activated it. So unsubscribe it immediately.
AircelSupport
 
Jan 31, 2015

Aircel

Dear Sandy

Thanks for sharing your concern with us, To deactivate any VAS service you can just type STOP send to 155223 OR you can call on our toll free number 155223 for deactivation

Warm Regards
Aircel Social Care Team
AircelSupport
 
Jan 31, 2015

Aircel

Hi Sandy

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
sandysan
 
Jan 30, 2015

deactivate full songs to download

I want to deactivate the full song download pack my num is 7299333910 I don't need this deactivate soon
AircelSupport
 
Jan 21, 2015

Aircel

Hi Sunit,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [email protected] to help you.
Sunit Jain
 
Jan 20, 2015

full songs download pack

complaint against aircel
Messages keeps on coming that

You have been renewed for Full Songs Download Pack.You have been charged Rs. 5.0 for 1 days. To stop Subscription visit http://124.124.239.85/Aircel/Muz/UnSub.aspx?SubID=14&ServiceID=FSD&Keyword=FSD

each and every day you keep on deducting money from my account and when I call to 155223 they say that there is no vas service is activate. then why the hell are you all deducting money every day. I want all my money back and I dont want any vas or any kind of services activated without my permission. either this or else it will be better to throw the aircel sim card in the garbage.
AircelSupport
 
Jan 16, 2015

Aircel

Dear Kalpana

Thanks for sharing your concern with us, To deactivate any VAS service you can just type STOP send to 155223 OR you can call on our toll free number 155223 for deactivation

Warm Regards
Aircel Social Care Team
kalpana kumari
 
Jan 15, 2015

stop full song download

plz stop full song download pack for my aircel no . 09563667771, i do not need
AircelSupport
 
Jan 8, 2015

Aircel

Dear Yogesh,


As per records,no balance has been deducted for any song downloading.one service has been activated for FSD, and consent id is present.


Regards,
AIRCEL
AircelSupport
 
Jan 7, 2015

Aircel

Hi Yogesh Sharma,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
Yogesh Sha
 
Jan 5, 2015

complaint against Aircel

My name is Yogesh Sharma, mobile no 07298048050. On 4th jan and 5th jan I received messages about the activation of "full song download pack" and Rs.10 (Rs 5 on each day) were deducted from the account.
Though I have deactivated the service
My complaint is how can Aircel activate any service on my mobile no without my consent and deduct Rs 10?
If I don't receive my money back, it is better I should throw the Aircel sim in the garbage.

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