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Aircel

India,
Delhi

Consumer complaints and reviews about Aircel

User2281
 
Dec 9, 2010

Deliberately enabling music tune

It can happen when you respond to these marketing calls and messages. In order to get rid of these try and get the DND service activated. Thereafter you will have no more unwanted activations and deduction in balance. Wish you luck.
User161090
 
Sep 18, 2010

they didn`t give my gift

DONT BE SO GREEDY...
User157350
 
Sep 15, 2010

Dialer tone activation without being asked

the same problem with my number they activated dialer tune ..deducted balance from my account and when i called up for refund..the customer care says go to the media for complain we don't care horrible services...cheaters...8898869288

p.s

i donot respond to any promocalls and messages
User157350
 
Sep 15, 2010

Dialer tone activation without being asked

the same problem with my number they activated dialer tune ..deducted balance from my account and when i called up for refund..the customer care says go to the media for complain we don't care horrible services...cheaters...8898869288
User2269
 
Sep 9, 2010

Dialer tone activation without being asked

This can happen when you respond to promo calls and messages. Try and get your DND service activated to block all these in future.
User2269
 
Aug 4, 2010

service open

Have you spoken to the customer care about this ?
User2281
 
Jul 13, 2010

about worst custumer sesvice

There must be some confusion, which has caused such issues, Try to visit the Aircel store again and carry some copies of you address proof and consult them . I am sure they will come up with the best solution for you.
User76710
 
Jul 7, 2010

UNWANTED SERVICE ACTIVATE

Sir,

MY Mobile Number is 9788454444- coming service messages from your Aircel network. Stop all the messages to mobile.

with regards,
P.C. Govindaraj.
User2269
 
May 25, 2010

pocket internet

I believe you have tried to get in touch with the Customer care for this, I would suggest you to visit the nearest Aircel store and get the adequate help.
User884236
 
Dec 16, 2012

SPAM SMSs by Aircel

I'm FED-UP by the SPAM SMSs being sent by Aircel from numbers like DD-655315, DD-655515, DD-651001, DD-655514, DD-653131, DD-AIRCEL. I have an AIRCEL prepaid connection for more than 2 year now, I am registered on DND.

For the last few months I'm receiving unwanted messages from numbers like DD-655315, DD-655515, DD-651001, DD-655514, DD-653131, DD-AIRCEL (There seem to be unlimited numbers but most of them start from 'DD').

The SMSs sometimes even reach 20-25 daily which is irritating. Customer care keeps giving me complaint numbers and assurance that these messages will stop but nothing happens.I have also complaint numerous times to 1909, every time I complain they send following acknowledge message:

"Dear Customer, we have received your UCC related Complaint, you will shortly receive the SR Number."

I have kept a few of these recent acknowledgements in my inbox. I still have acknowledges saved in my sms inbox send to me at following times :

2:28 PM, 11 Dec
2:51 PM, 11 Dec
5:59 PM, 11 Dec
2:48 PM, 12 Dec
6:35 PM, 12 Dec
7:42 PM, 12 Dec
1:41 PM, 13 Dec
5:43 PM, 13 Dec
2:39 PM, 15 Dec
2:42 PM, 15 Dec
9:53 PM, 15 Dec
2:56 PM, 16 Dec
User869536
 
Nov 23, 2012

Problem in message sending

There is some problem with messages.. Messages are not getting delivered on particular numbers..What to do?? Help..

Thanks.
nirmal007
 
Nov 20, 2012

Getting some information

sir tell me the diller tone server no of aircel delhi
pls send it to my email id [email protected]
User864658
 
Nov 16, 2012

working of GPRS plan over data

hi sir
I have aircel gprs plan of 98/- for my no ; ############ and Internet thing was working fine for both mobile and laptop until its began showing message on laptop only '' unauthorized request subscriber/request has been debarred . Except encrypted website with S ,i am not able to open regular website over my lalptop . please help me .
Mussadique Hussain
 
Nov 12, 2012

NO INCOMING SMS FROM DAY ONE

MY NAME IS MUSSADIQUE HUSSAIN, RECENTLY I HAVE PORTED FROM VODAFONE TO AIRCEL, MY PORTING CODE IS VD277752, MY NUMBER IS 9953204401, FROM DAY ONE I HAVE NOT RECEIVED ANY INCOMING SMS, OUTGOING SMS IS FINE BUT I AM NOT GETTING ANY SINGLE SMS FROM OUTSIDE, PLEASE SORT OUT MY PROBLEM.

REGARDS
MUSSADIQUE HUSSAIN
shashanks09
 
Nov 6, 2012

Unsubscribe Hasyakavita

Without my permission Hasyakavita has been activated on my number 7503965659.
No response from customer care.
Continuous deduction of my balance.
Hasyakavita is such a horrible service the jokes they send will make you bang your head against the wall.

Kindly unsubscribe this service from my phone.
Strict actions should be taken against cellular companies which activate such ridiculous services without the permission of customers.
User832793
 
Sep 27, 2012

Bad service

Hi,

My complaint is regarding the services for Aircel.

I use a Blackberry phone and had requested for the BB service to be activated via message (BBM for Rs 399/- plan). There was no update for the activation of my services on phone.

Whenever, I call the customer service number, either the representatives keep transferring my call from one department to another or they disconnect the call.

AIRCEL has the most dissatisfaction customer service.

Now, since my BBM service is not active, the internet also does not work. So, i use the WIFI to get connected to internet on the phone. Since, i use the WIFI at home through my phone, now AIRCEL, keeps deducting charges for net usage even though I;m ot using the net.

AIRCEL has to get there services improved.
User820253
 
Sep 7, 2012

Recharge related complain

ON 1/09/2012 I had asked my friend to recharge my aircel SIM of Rs100 ONLINE. Amount of money was deducted from his account that is rupees 100 but no recharge was there on my cellphone with aircel mobile service provider . this thing had happened to me twice in the past and i have lost rupees 300 in the past. i kindly request to look after my complaint and please get my 100 rupees only to my aircel sim.

With this complaint i'm giving you the transcation ID of my recharge from SBI DEBIT CARD i.e; ############
The message which i got was that >>> THANK YOU FOR USING YOUR SBI DEBIT CARD 622XXX4820 for a purchase worth of rs100 on POS000000000139428 at CCAVENUESMOTO txn #############
User805123
 
Aug 18, 2012

To discontinue connection

This is chinmay sinha.. I was having an aircel number 9873226873. And now I want to discontinue that number, but these aircel people are not making it happen.
Since , I am sick and admitted in chennai.. I don't want my post paid number any more
One of my cousin went to an aircel store in Delhi to cancel the connection
But these people at the store told him that only I can discontinue the number.. And I have
To come to delhi with the sim to do so.. How can I come to Delhi when I am sick in chennai?
I want the number to be blocked today ASAP.. Or else these people will
Generate the bill 2mrw.
It's a Shame to have such a company still running in India

Chinmay Sinha
7401314522
User766840
 
Aug 4, 2012

Gprs

i hv recharged pocket internet pack for rs. 98 but i didn't use on pc. And called 10 times in customer care but they didn't reply me. Pls do something . My number is=8285701153.
Vishal.
User741985
 
May 20, 2012

Geting MSG from Unknown no

I am getting msg from 9716966810.and when i called up on same no thn no get switch off or not contactable.Msg create religious controversy so pls no the needful and let me kn wht i will do..


Abhinav
[email protected]
User739464
 
May 17, 2012

Customer Care

The Aircel telecommunications is frauding with the consumers,
The Complaints Are as follows:
1. Costumer care executives are not picking up the phone.
2.Lifetime Offers are promised at the time of sim purchase but works for just 6 months or less e.g on new sim call rate is 1p/3s A2A, 2p/3s A2O , and STD 1p/s for lifetime but worked for just 6 months.
3.Internet works for 2 days then doesn't works for 3 days.
4.Activates services without consumer permission and on complaint doesn't refunds money.
5.Doesn't update offers on thier official site that harms consumers money.
Most Of the plans are changed but not changed to the site or they also dont inform to thier retailers
I have attached the copy of thier web page containing offers most of them approx. 80% are not working
User739464
 
May 17, 2012

Costumer Care

The Aircel telecommunications is frauding with the consumers,
The Complaints Are as follows:
1. Costumer care executives are not picking up the phone.
2.Lifetime Offers are promised at the time of sim purchase but works for just 6 months or less e.g on new sim call rate is 1p/3s A2A, 2p/3s A2O , and STD 1p/s for lifetime but worked for just 6 months.
3.Internet works for 2 days then doesn't works for 3 days.
4.Doesn't update offers on thier official site that harms consumers money.
Most Of the plans are changed but not changed to the site or they also dont inform to thier retailers
ananya
 
Mar 21, 2012

sim closed

i lost my sim so i closed my sim card..
User693265
 
Mar 16, 2012

Aircel not giving unique port no. for MNP

My aircel no. 9716129802.
B'coz of gratituous bal deduction and network problem i hav been trying to switch to other mobile network, without losing my no.,
but Aircel is not giving me that unique port no. for mnp, after sending sms on 1900 and havng chat with aircel customer representatives..havnt got "unique port no. for mnp" yet.
Aircel is lootng the customers wenevr i refill my no. with bal they make illegitimate deduction and their customer service is pathetic.

[email protected]
User647960
 
Jan 13, 2012

Balance deduction without reason

Sir,
Aircel is not a trust able company for their customers. Because this company cheat with customer by deducting amount with a fake cause.
Aircel company Deduct Rs. 49/- from my account, by saying that i have download some game, in actual no such game is download by mobile ever. I still don't have such game. Their customer care executive even not have time to listen the problem and they are rudely behave with me.

I want justice by refunding my amount and not repeat the same in future.

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