AIRCEL MNP |
India, Orissa |
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Consumer complaints and reviews about AIRCEL MNP |
AircelSupport
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Jan 24, 2018
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not able to send port message
Dear Samreen,
Apologies for the problem you have faced. Kindly share your Concerned Aircel number with us in order to assist you better.
Warm Regards,
Aircel Social Media Team
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AircelSupport
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Jan 23, 2018
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porting problem
Dear Customer (akak5382),
We would like to inform that needful has been done from our end. Kindly try now to send SMS to get the UPC.
You have to send a message to PORT 9716XXXXXX (PORT Aircel number) and send the message to 1900, in response, you will receive a UPC (Unique Porting Code).
Warm Regards,
Aircel Social Media Team
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samreen chadha
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Jan 19, 2018
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not able to send port message
From last 2 months i am trying to port my number from aircel, but is not Able to generate porting code. Please resolve this issue ASAP as i am shifting from my current city.
Also, the format porting message is PORT <space>mobile no. Sent to 1900.
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AircelSupport
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Jan 19, 2018
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PORTING is not working
Dear Customer (Antony Vijies Stephen David),
We would like to inform you that the UPC for your number is DX181626 which is valid up to 04/02/2018 12:00:00 AM.
So, we request you to visit any nearby store of your recipient/new operator along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs
4. UPC received
Warm Regards,
Aircel Social Media Team
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Antony Vijies Stephen David
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Jan 19, 2018
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PORTING is not working
I requested port many times but UPC code is not generated. My number 9742050502. Please do the needful asap. Calling customer care also not helping. There is no way to reach customer support as the options are keep cycling and not recognizing my inpu
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AircelSupport
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Jan 17, 2018
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unable to send port sms
Dear Customer (akak5382),
Sorry for your experience. We are re-escalating your concern to our team and will contact you soon.
Warm Regards,
Aircel Social Media Team
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AircelSupport
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Jan 17, 2018
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Unable to port to Aircel
Dear Anil,
We would like to request you to share your pin code along with the alternate contact number so that we can assist you accordingly.
Regards,
Aircel Social Media Team
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Ankithp
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Jan 16, 2018
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unable to get porting code
unable to get porting code for mobile number 9857631256 by sending PORT 9857631256 to 1900.
* balance available
please fix the issue. i need to generate the code before aircel close its services in H.P.
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AircelSupport
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Jan 16, 2018
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porting message not sending
Dear Customer (kishan chommm),
We regret the inconvenience that may have been caused to you regarding the matter addressed to us. The issue has been resolved, now you can generate your UPC code. If you still face any issue then please once change the handset and try.
Warm Regards,
Aircel Social Media Team
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akak5382
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Jan 16, 2018
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porting problem
sir
I am Amit and i want to port my Aircel number and have sent a sms to 1900 regarding this thus haven't received any response from Aircel.
Thanks
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akak5382
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Jan 16, 2018
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unable to send port sms
sir
my name is Amit and my no is 8285119044 and when i send port sms with my mobile no to 1900 i am not getting any response from Aircel.
thanks
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AircelSupport
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Jan 16, 2018
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Mobile Number Portability
Dear K.Udit,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
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anilagrawal038
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Jan 15, 2018
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Unable to port to Aircel
I am visiting stores for more than 2 days. I want to port my number from <Other> to Aircel. But they failed to do so due to some Aircel Network Issue.
I have tried the same from multiple different stores, but they all are facing the same issue.
Is there any online option from where I can port my number to Aircel by myself.
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AircelSupport
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Jan 13, 2018
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Aircel port message failed
Dear Kirti,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
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AircelSupport
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Jan 13, 2018
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Porting messages not sending
Dear Customer (djain6791),
We would like to inform you that the issue has been resolved and you can generate the UPC now. Moreover, if the issue still persists, please change the handset and try again.
Warm Regards,
Aircel Social Media Team
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AircelSupport
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Jan 12, 2018
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PORTING PROBLEM
Dear Customer (MADHVESH RAJPUT),
We would like to inform you that the UPC for your number is DE825622 which is valid up to 24/01/2018 12:00:00 AM.
So, we request you to visit any nearby store of your recipient/new operator along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs
4. UPC received
Warm Regards,
Aircel Social Media Team
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AircelSupport
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Jan 12, 2018
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PORTING PROBLEM
Replied on source: https://www.complaintboard.in/complaints-reviews/aircel-mnp-l124678.html#c3177882
Dear Customer (MADHVESH RAJPUT),
Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:
The format of sending the Port Out message:
The screenshot of the error received after sending the PORT Out message:
Warm Regards,
Aircel Social Media Team
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AircelSupport
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Jan 11, 2018
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porting message not sending
Dear Customer (kishan chommm),
We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:
The format of sending the Port Out message:
The screenshot of the error received after sending the PORT Out message:
Warm Regards,
Aircel Social Media Team
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enigmaa112000
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Jan 10, 2018
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Upc code not getting generated
Hi Team,
I need to port my Aircel number 9738640426 and I have sent porting message many times. But till now I didnt get UPC code
Kindly provide the UPC CODE.
The format I was sending was PORT 9738650426 to 1900.
Please provide an update at the earliest.
Regards,
Vijay
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MADHVESH RAJPUT
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Jan 8, 2018
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PORTING PROBLEM
IN MY AREA KANPUR GUJAINI PIN 208022 SINCE ONE WEEK THE NETWORK IS NOT AVILABLE THE SIM IS ON EMERGENCY CALL MODE...WHEN THE NETWORK COMES I TRY TO SEND MESSAGE TO PORT IT SEEMS OPERATION IS COMPLETLY UNTRUE AND FALSE....
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AircelSupport
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Jan 8, 2018
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Mobile Number Portability
Dear K.Udit,
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Concerned Aircel number:
The format of sending the message:
The screenshot of the error received after sending the PORT message:
Regards,
Aircel Social Media Team
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kishan chommm
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Jan 7, 2018
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porting message not sending
sir my aircel mobile no. is 9610355520 i did't send mnp message please help me
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kishan chommm
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Jan 7, 2018
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porting message not sending
sir aircel my mobile number is 9610355520 I send a mobile no. portabily message but did't send please help me
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k.udit
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Jan 7, 2018
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Mobile Number Portability
I have been trying to Port my number. But the port message fails each time. Kindly help. And this reflects badly on aircel as it seems that the service operator intentionally fails these messages. Kindly resolve my concern at the earliest.
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AircelSupport
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Jan 5, 2018
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Aircel port message failed
Dear Kirti,
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Concerned Aircel number:
The format of sending the message:
The screenshot of the error received after sending the PORT message:
Regards,
Aircel Social Media Team
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