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Airtel-DTH

India

Consumer complaints and reviews about Airtel-DTH

User723024
 
Dec 29, 2012

RECHARGE AMOUNT NOT CREDITED

Namaste Mr. Palani,

This is to inform you that your concern listed on 28 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
User892030
 
Dec 28, 2012

RECHARGE AMOUNT NOT CREDITED

DEAR SIR,
ON 17.12.2012 I HAD RECHARGE MY AIRTEL-DTH AMOUNT FOR RS.1720.00

THROUGH PAYTM.COM BY ICICI BANK CREDIT CARD.AND I CHECH THAT AS ABOVE AMOUNT

WAS DEBITED IN MY CREDIT CARD STATEMENT.AT THE SAME TIME MY RECHAGE AMOUNT

WAS NOT CREDITED IN MY DTH A/C. I COMPLAINT TO AIRTEL OFFICE REGARDING THIS

MATTER THEY TOLD ME THAT AMOUNT WAS NOT COME TO OUR A/C.PLEASE CONTACT

paytm.com.
MY AIRTEL DTH I.D NO.3005703595 & MY ICICI BANK CREDIT CARD TRANSACTION

I.D NO.IS 647689 , TRANSACTION AMOUNT RS.1720.00 DATE ; 17.12.2012.

PLEASE VERYFY MY TRANSACTION AND REFUND THE SAME TO MY CREDIT CARD A/C

THANKING YOU

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