Dear Airtel Team,
With Effect from 8th Feb. 2017, My Number 9827731112 from Airtel has been ported in another operator. Since that day I have requested Airtel on mail ID "
[email protected]" for about 20 plus times for getting me the refund of Rs.Rs.182.57/- only.
Everytime they suggested me to produce my Bank account details, cancelled cheque copy etc and I have replied many times but they will respond through the return call, will assure to refund in three working days and finally nothing.
I really surprised how such a professional company has such a bluff-master type executives, who commits to 100% but delivers zero.
Forwarding herewith the correspondence......
On Mon, Mar 6, 2017 at 1:22 PM, <
[email protected]> wrote:
Dear Nikam Laxman,
Greetings from Airtel!
This is in reference to your email requesting for refund of excess payment made on your mobile number 9827731112.
As discussed, I have registered your request for refund of the payment made for Rs.182.57/-. Your reference number is 74555183. Let me assure you that the same will be closed on 08-03-2017 by 01:00 PM.. Request you to note that the amount will be charged back/credited back to the bank account from which the payment is made.
Thanks for reaching out to us.
Delighted to assist you.
Best Regards,
Bhavya S
Service Specialist
airtel
---------Original Message----------
From:
[email protected]
To:
[email protected]
Cc:
Sent: 05/03/2017 10:35:08 PM
Subject: Re: RE: RE: RE: RE: FWD: RE: [|BAL|Ref42996559|] 9827731112
Already you agreed to refund through the NEFT.
As per your request, I had submitted already my NEFT details to you, & now you are telling different reason.
Please confirm the process of refund?
On Sat, Mar 4, 2017 at 3:25 PM, wrote:
Dear Nikam Laxman,
Greetings from Airtel!
This is in reference to your email requesting for refund of excess payment made on your mobile number 9827731112.
I regret the inconvenience caused to you.
As per SR 74449210, Our team already initiated the refund of cheque amount of Rs. 182.78/- on 02-03-2017 is in under process and the amount will be receive to your registered address i.e., G-3/382, 2 Narmada Appramant Gulmohar Colony, Huzur, Near Gulmohar Colony, Bhopal 462001, Madhya Pradesh, India within 15 working days.
Thanks for reaching out to us.
Delighted to assist you.
Best Regards,
Sunitha Veeranki
Service Specialist
airtel
---------Original Message----------
From: HYPERLINK "mailto:
[email protected]"
[email protected]
To: HYPERLINK "mailto:
[email protected]"
[email protected]
Cc:
Sent: 03/03/2017 07:04:30 PM
Subject: Re: RE: RE: RE: FWD: RE: [|BAL|Ref42826771|] 9827731112
REMINDER NO: dated 03/03/2017
Dear Team,
Already I have submitted the cancelled cheque copy, my bank details etc as desired by you for the refund. It's almost 10 days you are replying via mails and calls , that the refund will be done within 2 days. I have got these fake confirmations about 10-12 times.
For your information to verify that you had false promises with me, please refer the correspondence.
Please Understand that it's illegal and punishable act under IPC.
So again request to refund me actually without further delays at all.
On Wed, Mar 1, 2017 at 12:04 PM, wrote:
Dear Nikam Laxman,
Greetings from Airtel!
This is in reference to your email requesting for refund of excess payment made on your mobile number 9827731112.
As discussed, I have registered your request for refund of the payment made for Rs. 187.78/-. Your reference number is SR74449210. Let me assure you that the same will be closed by 11:00 AM on 02-03-2017.
Request you to note that the amount will be charged back/credited back to the bank account from which the payment is made.
Thanks for reaching out to us.
Delighted to assist you.
Best Regards,
Sumaya Syed
Service Specialist
airtel
---------Original Message----------
From: HYPERLINK "mailto:HYPERLINK "mailto:
[email protected]"
[email protected]com"HYPERLINK "mailto:
[email protected]"
[email protected]
To: HYPERLINK "mailto:HYPERLINK "mailto:
[email protected]"
[email protected]
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