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Airtel

India,
Maharashtra

Consumer complaints and reviews about Airtel

Prem Wara
 
Jun 19, 2018

Pathetic

The worst network I ever came across... Just for name sake you say 4g network speed bit it's worst than 2g
Regret that I switch to Airtel
Voice call issue
Drop call
Worst internet speed...you can imagine I need to use Jio WiFi just to log this complaint.

Pathetic

1234Aka
 
Jun 13, 2018

Use Bad language

Hi Team,

I Have received call from +918693051422 from Airtel for mobile network porting, ( On 13th June 2018 at 13:09 ) Then i said them i don't want to port in another network and i am with my current network, after that person Named Mr .Tushar use abusing language and disconnect the call.
Bhavesh Singh
 
Jun 10, 2018

Recharge failed but amount was deducted.

I did an online recharge of 359 on 18/05/2018 on airtel.in to my prepaid phone number the rehrage failed but amount was deducted.
Payment Failed: Your recent transaction for Airtel Mobile Number: 7738628140, Amount- Rs. 359.0 and Txn ID ############ has failed. Please click on the below link to try again. https://pay.airtel.in/red/r/3cc96c6ds

Please look after the issue and refund as soon as possible! Also terrible network coverage in my area. But refund my amount first please.
zoebshaikh0
 
Jun 2, 2018

retrieve call logs

Pls retrieve my call logs (incoming and outgoing)
for my airtel prepaid mobile no. 91 7709569927.

for the period from
10 may 2017 to 27 may 2017
its urgent.
and retrieve my call log information on emaid id
[email protected]
ASHU_11
 
May 21, 2018

Regards of Recharge

Dear Sir / Madam,


This is kindly to notify you that I had initiated a recharge of Rs. 448 on 19 May 2018 at 12:10 am through My Airtel App wherein no message was reflected regarding the recharge done from your end whereas Amount for the same was debited from my account. I had called their Call Centre 121 regarding the same wherein reply from one of the Seniors to my request was that the recharge was not successful and you might initiate another recharge. I had confirmed a couple of times whether he was sure that the recharge was not successful and after confirmation from his end I had initiated another recharge of Rs. 448 at 2:08 am which I had done through airtel.in website and the same was successful whereas the previous recharge done at 12:10 am is also now active which I noticed today i.e on 21st May 2018 at around 9.00 pm after visiting My Airtel App. I had called their Call Centre 121 to clarify the same and requested them to discard either one of the recharges done wherein they requested to drop a mail regrading the same. I am unsatisfied with the things I was asked to do as it was their Senior persons mistake due to which I am suffering for the same. Kindly help me regarding the same. Kindly do the needful.

Thanking You
Ashutosh D Matkar
9892901333
ASHU_11
 
May 21, 2018

Regards of Recharge

Dear Sir / Madam,


This is kindly to notify you that I had initiated a recharge of Rs. 448 on 19 May 2018 at 12:10 am through My Airtel App wherein no message was reflected regarding the recharge done from your end whereas Amount for the same was debited from my account. I had called their Call Centre 121 regarding the same wherein reply from one of the Seniors to my request was that the recharge was not successful and you might initiate another recharge. I had confirmed a couple of times whether he was sure that the recharge was not successful and after confirmation from his end I had initiated another recharge of Rs. 448 at 2:08 am which I had done through airtel.in website and the same was successful whereas the previous recharge done at 12:10 am is also now active which I noticed today i.e on 21st May 2018 at around 9.00 pm after visiting My Airtel App. I had called their Call Centre 121 to clarify the same and requested them to discard either one of the recharges done wherein they requested to drop a mail regrading the same. I am unsatisfied with the things I am asked to do as it was their Senior persons mistake due to which I am suffering for the same. Kindly help me regarding the same. This might be their new business practice for consumers for not slipping to another Telecom operators

Thanking You
Ashutosh D Matkar
9892901333
Akansha Poddar
 
May 19, 2018

Useless charges on postpaid bills

Since 8 months i have to adjust unnecessary charges added to bill continuously. Airtel service provider is worst in service. I took two postpaid card with same alternate number. Everytime bill amount increased and charged and for the same call and make them to solve. So to avoid all the callings i stopped using one of postpaid card and didn't even paid last bill because of such worst service. Now they even affected the sevices on my number also.
I am even ready to pay the bill but they arey charging amount rs.2900/- and the actual usage bill is 352/-. Why i will pay extra charge for which i have not used.
hipraneta1
 
May 6, 2018

Needed Call Details last one year

Dear Sir,
I want my call Details regarding my number 8433833899 from May 2017 to April 2018 .
Please take it in consideration because I am facing fake allegations by my colleagues that I am transferring company’s secrets information to another company.
I am about to lose my job if I didn’t get these call records.
Please help me
My email [email protected]

Please do needful as soon as possible
Thanks & best Regards
Vipul Mishra
RohanVivera
 
Mar 14, 2018

Money deducted from bank but transaction failed

I have the transaction ID and the information that the transaction failed but the money was still deducted from my bank account.. Need a refund

Money deducted from bank but transaction failed

Priyank Mulekar
 
Mar 12, 2018

Does not get the Cash back money

I have done the 1st transaction of rs.199 net pack, the offer was to get flat 50% cash back but get not get the Cash back
btirthesh
 
Mar 4, 2018

unwanted vas activation

my mobile nmbr 7387837548
on my mobile 4 VAS activated today without my permission.
almost my 75rs were deducted.
this VAS were activated without my permission.
please stop this nonsense VAS. i dont want any of it.
rohansingh2492
 
Mar 4, 2018

Wrong Sale representation

Few days back I decided to port my number from Vodafone to Airtel on 15th Feb 2018.

As per discussion with Airtel representative:
1 No further bills would be received from my prev. telecom supplier i.e. Vodafone (which made me a bit suspicious)
2 Airtel Plan of Rs.399
3 Amazon prime Membership for 1year (on plan of Rs. 399)

What actually happened
1 Vodafone raised a bill for rental for the month of Feb 2018 (so for the month of Feb I am compelled to pay for both Airtel & Vodafone.)
2 Airtel Plan of Rs. 499
3 Membership would be cancelled if transferred to Rs. 399 Plan


It is an sheer attempt to achieve sales target irrespective of what complications the consumer faces.
Sampada Prabhakar
 
Feb 2, 2018

amount deducted but recharge not done

Yesterday i have recharged My mobile 9967771953 through EBSTalence Technology (Ref No. ############) Rs. 40. Amount deducted from my saving account but recharge not received so refund my money.


Regards,
Sagar.
renisan
 
Feb 2, 2018

Extra Charges

Dear All, This is the second time that Airtel has added additional amount in my bill. I have choose a plan of Rs. 399/- and I have my internet data pack upto 40GB which I am still using but still they have added one time charges, Airtel is big time cheaters and I have lost my trust completely.
Gayatri Giri
 
Jan 29, 2018

Amt deducted but no refund made

I had done recharge from online portal of airtel.in for Rs448(total rs 896).Amount was deducted twice on 9th jan,18 and the recharge was unsuccessful.After contacting a the officer from airtel outlet ,he said the refund will be done within 15 days. It's 29th Jan,18 today but no amt has been received till date.
Please look into the matter as soon as possible.
For any queries please contact on 7710914616
Saps1086
 
Jan 23, 2018

Superstore service is been activated on my number without my consent

At night 2am airtel has activated superstore services on my number and deducted ₹99 from my account without my consent.I need my money back refunded.
Sanjayd745
 
Dec 25, 2017

Airtel store

Misbehaving of Airtel employee gone to store for a reason of network problem they r saying u call customer care they will be able to help u we can't do anything so why r there store... Open this is our digital India we can do everything online so why is there Airtel store to help us or to just take a franchise and do what ever they want... Plzz help me for this..
Sanjayd745
 
Dec 25, 2017

Airtel store

The store person is not helping in any way just telling u call customer care they will help u... I can't do anything then why is the store here to help us or ignore us...
Shraddhavhatkar
 
Nov 14, 2017

Mobile Bill

Fix my Mobile bill issue... My no is off still mobile bill is generated n evn i had said i want to deactivate my no still my bill is generating plsss do it fix it asap
Vishnu0082
 
Nov 13, 2017

4g internet working very slow for prepaid

Airtel 4g internet connection 399 plan for prepaid connection is working very very slow and also disconnect continuously.
Please take action about it..

Thanks
Mahesh Khatri
 
Nov 13, 2017

BILL

DEAR
MY NUMBER SEND BILL HIGH AS COMPLAIN THEN THEY REDUSED MY BILL BUT STILL NOT REFLECTING THE SAME AND 15 AND ABOVE WE GIVEN COMPLAIN AGAINST CALL DROP AND NO NETWORK BUT STILL NO RESPONDING THE SAME.
HEREBY REQUEST TO TELECOM DEPARTMENT WE ARE PAYING CHARGES ON CALL DROP SO PLS CLEAR THIS ISSUE ASAP.
Inayatdalvi
 
Nov 10, 2017

Port in

I have done port form Vodafone to Airtel, I was told that very next moment service of Airtel will start but my Vodafone network has gone but Airtel has no network.
dr.suaro
 
Nov 10, 2017

MENTAL HARASSMENT

I have applied for MNP from Vodafone to AIRTEL. After 7 days my Vodafone network disconnected but Airtel Network didn't yet come. I have called customer care multiple times but I was suggested to visit Airtel store every time. I have visited Airtel store multiple times but it's closed during working hours. I tweeted to @airtel_presence and I was called by them and informed that I have to visit different Airtel store. I visited another Airtel store but I was informed that my porting process is not yet completed so I was suggested to visit Vodafone store. After visiting Vodafone store I was told that since the connection is already disconnected with Vodafone so nothing can be done. I was suggested to visit Airtel store again. I visited different Airtel store but I was again told to visit Vodafone store. Airtel is playing cat and mouse game here.

All my bank account and online accounts are linked with this number. I can't make call or any monetary transactions. I am being mentally harassed by Airtel. Please resolve my issues within 24 hours otherwise I have to plead for Justice in Supreme Court.

My number is 8984127733
dr.suaro
 
Nov 10, 2017

Harassment

I have applied for MNP but after seven days my old sim network(Vodafone) got disconnected but I didn't have Airtel Network in my new sim. It's 4 days over but still the issue is not yet resolved. I tried to visit Airtel store multiple times, but it's closed Everytime. I tweeted to @airtel_presence and they called and replied to visit different store. Other Airtel store said that they can't find my name in their database because my porting process is not yet completed. They told to visit Vodafone store. But Vodafone store replied that since the network is gone from their end so I have to visit Airtel store only. I called again to customer care but they are behaving unnaturally.
Shraddhavhatkar
 
Nov 8, 2017

Mobile Bill

My number ws not in service frm past 3 months still its bill is generated as i have not evn use it, number ws not in service and i don't want that number kindly fix tht un used bill issue ...

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