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Airtel

India,
Maharashtra

Consumer complaints and reviews about Airtel

User168742
 
Sep 24, 2010

Unwanted iteams

hi
i am an airtel user and the company is providing the services which i have not requested. with out the permission of the user how can they provide the services and deduct the money from the account? is there no solution for this?
User147389
 
Sep 21, 2010

UNWANTED SMS (TA ,TD)

Dear sir,

I am regularly receiving atleast 40-50 messages from TA-vimalstk , TA xxx , TD xxx.
Kindly arrange to stop these messages.

i am very frusted and irreted this type of sms

this is 5 time fillup the compliant for your side but not responce or no action for the same.

Please do the needfull .

MY Mobile No.
9892513834

Nilesh Pawar
User147389
 
Sep 20, 2010

td sms stop

i have got sms from td, ta ,group.

i am very frusted ...

please stop the sms from TA ,TD site

my mobile number is 9892513834
User147389
 
Sep 14, 2010

stop unwanted sms

Pls deactivate me in TA gupshup & TM gupshup. and other unwanted sms

My Mobile No:9892513834


please do the needfull...
User144907
 
Sep 4, 2010

Account not settled

Dear Sir/Madam,

My mobile postpaid no was 9987153991 under the name of Tejas A. Patil .
While closing of my account i was asked for payment of Rs 2100 for the period of
three months of which the usage was only of 1 month . I had also informed them to collect the payment after 1st month only , but they did not collect the payment on continuous requests . Due to this the non payment got dragged to 3 months .

After 3 months i got a call from Airtel asking for outstanding payment, in which i explained as to why the payment could not be done as for the above reason and told them i could pay only the 1st month outstanding which is Rs 660 .

After 8-10 repeated calls from Airtel , they said my Account would be settled after
the payment of Rs 756 which i duly paid through Axis Bank Cheque in the favor of Bharti Airtel Account. I was told that i would be getting a NOC for Account Settlement after the Clearing of Cheque.

After clearing of cheque (which took 5-6 days) I started to get the harassment calls for payment of remaining amount.

I am really feeling mentally tortured by repeated calls from Airtel .
User138035
 
Aug 29, 2010

Charging of International roaming

Sir I have requested for the International Roaming in the month of June and it was activated but the Airtel have not done it setting properly and I was not able to be connected for a month while I was in abroad,But they have charging the International roaming charege without providing the service.Even after I have come back and told them to discontinue the International Roaming but they have not done so and keep charging every month.Kindly look in to this and do the needful.

My Mobile Number is 9892831390
yours
Jeremiah Amos
User122497
 
Aug 16, 2010

Receiving Spam Calls

my Airtel number getting the spam calls which are disturbing at any time 41027600,7100,7000,7400, 40385850 my compaint ID with Service Request Reference Number 33520477 on 12/08/10. please check & help on it
User115394
 
Aug 9, 2010

Get charged for Caller Tunes that I never subsribed

Hi: My number is 9004870683. Airtel keeps sending me the messages that Caller tunes has been activated on your phone. For no reason, all of a sudden they deduct Rs. 30 for their caller tunes which I never subscribed in the first place. When I called their Customr service (which is very difficult in few attempts), the representative tells that he can deactivate the service but can not refund me the money. This happened almost 3-4 times and now I am very sure this is a systematic fraud by Airtel. Do not trust Airtel. Looks like everybody in my friends circle know it and therefore avoid Airtel. This has happened to many people and went unnoticed. I believe this systematic fraud is supported by Airtel management and therefore such malpractice must be fine by DOT. Airtel has collected a huge sum of money by this fraud and everyone should get their money back from Airtel if they subscribed to their shitty caller tune services.

Thanks
User113957
 
Aug 8, 2010

Deducting balance without using any services

Im using airtel mobile service from several years. My mob no. is 9960 282 383.
From last two weeks the service provider deducting my balance under the activation of Spiritual Tips sms service, but that was not activated by me. Airtel deducting my balance by renewing the service without any pre-information. I dont want any additional services on my sim.
So, requesting to refund my balance which was wrongly deducted as soon as possible.
thanks
User106278
 
Aug 1, 2010

fake to increase sales

I was sold a plan with free voice value of Rs.XX and the same was confirmed by customer care on installation. In my monthly bill, voice charges are discount for only 50% of Rs XX ( 50% of what was committed).
I complained to customer care, and later got a call back from a senior person, who tried to convince by saying the plan was changed and the sales person was not aware and call canter team was confused. So what was my question to which he the rely was "we cannot do any thing".
If this continues, it is going to be very difficult for Airtel in Indian market and a shame on Indian company when they go and do this abroad.

Airtel complain ref number: 35797322
User103926
 
Jul 30, 2010

Missed calls from value added service numbers

I am an airtel mobile customer, from the past few days i am recieving calls from airtel call centres, in such a manner that,
the cellphone rings for just a second and an unknown number appears on your screen and when you call back on suach an unknown number the service gets activated, weather you want it or not.

This kind of behaviour from such a company looks very cheap, just to rope in customer into value added services.

One such number is 9892108375.

This kind of behaviour from company of such repute is highly unexpected.

Regards,

Nikhil S.
(9987050845)
User103242
 
Jul 29, 2010

bill on my name but card is used by someone else

my name is suraj anirudha singh. i had taken two artel sim card on billing basis having numbers 7738368335 & 7738368334 on 08th june.

i am using only sim card having no.7738368334. i received bill for this sim card which i paid.

on 29th july i received another bill having my name for rs.19901/- for the number 7738148335 which is not the number that i had not taken.

i have not signed any documents for issue of this number. this seems to be a fraud done by someone who has fraudulently got number issued in my name.

although i have not used this card so there is no question of paying this bill amount.

company should find the person committing such frauds.

please look into this matter as early as possible.


i can be contacted at 9892734535 / 9323727769
emial [email protected]
User98201
 
Jul 25, 2010

no network coverage

sir,
I am one of the customer of airtel.my no. is 9967964040. I am live in kalyan (w), khadakpada / dist. thane. I have airtel network problem. no network inside my home.I given the complaint to airtel customer care but it is no use.

please take corrective action against this.

waiting for your positive reply.
User95332
 
Jul 23, 2010

SIM NOT FUNCTIONING

I MR AMIT NARAYANAN FROM NALLASOPARA WEST, HAD PURCHASED A PREPAID SIM OF AIRTEL ON DATED ON JUNE 28TH OF 2010 .BUT AFTER TWO WEEKS MY SIM CARD WAS NOT FUNCTIONING ,I CALLED UP FOR CUSTOMER CARE NO.BUT THE EXCUTIVE OFFICER SAID THAT THE DOUCMENTS HASN'T YET REACHED TO AIRTEL GALLERY. BUT AFTER TWO DAYS, I HAVE SUBMITED THE DOCUMENT TO THE RETAILORS, BUT STILL SERVICE WAS NOT STARTED . MY AIRTEL NO IS;9096199109 SO I HOPE YOU TO DO THE NEEDFUL AS EARLY AS POSSIBLE.
User67812
 
Jun 29, 2010

regular unnecessary deduction from my accouny without my consent

My mobile number is 09503002810..from last 3 days i am gatting a message that "thanks for downloading so and so ......you have been charged Rs.99,Rs.25 etc...Enjoy http:// gclub.in..

I have lost Rs.250 in last three days.When I talked with Airtel customer care ,they told me that they can not do anything as i was downloading..

I am not even browing internet and i have deleted ip address of my phone so that internet can be disabled still regular deductions are made from my account..
I am totally frustrated with this,I don't even know whom to contact who can help me..
Pls pls pls pls help me..
User54231
 
Jun 15, 2010

Refund of security Deposit

Dear Sir,

I am shailendra Dwiwedi the past customer of Airtel Cellular with mobile no. 9967060320 & customer ID no. 109 - 100957787. I have disconnected this number in month of February after paying all dues / bills.

After all bill payment i have put request for refund the deposite money which they are refunded me yet. I made atleast 20 calls to the call centre for refund but they avoided me by saying due to error it has been not sent to you. several time they have not given me the reference no. my most of complains but still i have few of complain numbers with month as of below: --

1) Ref. No. 639280 -- 13th March
2) Ref No. 697794542 -- 5th June
3) Ref No. 32727085 -- 15th June

After so many calls it is becoming harrassment for me to follow with airtel for my on money.

Request you please take an emmediate action against the aitel to recover my refund & teach them lesson about serve the customer.

Looking towards your action on airtel.




Regards,

Shailendra
9833292829
User47165
 
Jun 7, 2010

Unwanted SMS

Unwanted SMS
Dear Sir/Madam,

I am vijay using Airtel Prepaid connection No.9096439222 and now for the past 2 days receving unwanted bad sms from the No.5432162245814 i feel very bad about this happening so please take severe action against them - Thanks
User26158
 
May 17, 2010

deducting balance using fake charges of download and subscriptions

Recently since one year airtel has been deducting my balance on fake charges. When i called customer care they either say that i had downloaded some game from gclub.in of airtel live(which i had never downloaded) or that i had activated some service from airtel(which i had never activated). Each time they either cut 15,30,40 or 50 Rs balance on those charges. The Customer executive also refuses to refund my balance. My entire family uses airtel and everyone has the same complain. When i asked my friends who use airtel they say that even they had faced similar problems and were fedup of such kind of behaviour of airtel. If such behaviour of airtel continues, then there would be no option left for us other than dumping airtel. I request airtel to stop such kind of mess of our money.
User25838
 
May 16, 2010

Rs.25/- deducted from my account

on 16/5/20010 Rs.25 had been deducted from my account from airtel company for nothing when I got in touch with costumer care executive he told me he could not give me details of the deduction because my account will update by next four hours then he could give details but when I contacted after four hours the executive could not give me details. when i next day contacted c. executive that day also he could not give details and refused to refund deducted amount this this happen several time with me. Could i get refund of my deducted amount from the company and get ride of the such type of harrasment from the company.
User5269
 
Apr 26, 2010

sim activation

sir
i would like to inform u that my airtel sim has not being activated... its since two days that i have submitted the required documents...n always i get a different replies from 121
i hope that u will do the needful and will take necessary actions...

with regards
cibinv

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