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Airtel

India,
West Bengal

Consumer complaints and reviews about Airtel

User455496
 
Jun 10, 2011

Fake promisses by Airtel Broadband Sales

Hi,
The this is, I had received a call on Monday from Mr. Amit Shikdar. He said that as the distance of my home from DP is about 350 meters he couldn't get this approved. As a result he had to cancel the request and he mentioned that he will try to get me my money back by 1.5 to 2 months time.

Regards
User823
 
Jun 9, 2011

Fake promisses by Airtel Broadband Sales

Dear Customer ( biswajitkundu ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Jun 6, 2011

Fake promisses by Airtel Broadband Sales

Dear Customer ( biswajitkundu ),

This is to inform you that your concern listed on 2 June 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User455496
 
Jun 3, 2011

Fake promisses by Airtel Broadband Sales

Hi,
I have something more to add to this. Yesterday morning I was promised by Mr. Shubhashish Rakshit (+91829687776) that the connection will be done at most by May 2nd, 2011. But I never got any call from anybody saying that we are coming to your home for installation, so I called Mr. Shubhashish Rakshit several times, but he never picked up the call. In the afternoon I called Mr. Amit Shikdar and he mentioned guys are going to be there at my house by afternoon. I got a call at 5:30pm saying that they are coming to my place so I went home just for the installation. I kept on waiting and waiting but nobody came until 7:30pm. One guy turned up at 7:30pm and he mentioned that he is there for setup and configure internet. I mentioned that the connection (the guy termed as wiring) is not yet done, nobody came for the wiring. Then he was surprised and called up somebody and disappeared. After 20 min I called the guy saying that what’s going on, he mentioned that as the wiring is not yet done he can’t configure. Then after another 30 min some guy called me and said that they are near my house. So I said are you for “wiring”. He mentioned that as my house is too far from their hub they can’t do the wiring at that time. I was completely pieced off and said to them that I don’t need the connection and asked for the money back. That guy asked me to contact the sales person, who came to take the application.

So this is the kind of service I have received from Airtel guys. Should I take anything good about Airtel from this? I think I should tell each of my friends to be away from Airtel Broadband service.
User823
 
Jun 1, 2011

WRONG NAME & ADDRESS

Dear Manabika Biswas,

I would like to inform you that your concern listed 25 May 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User440269
 
May 30, 2011

Getting promotional sms after registering for DND

Dear Mr. Ranga,

I was waiting for a promotional sms/call after the last time I wrote my complaint here on 21st May. The latest sms comes today and a promo. call from Airtel, yesterday.

The details of the last sms received today (i.e. 30.05.2011) is herebelow:

Get Health Insurance Up to Rs. 27 lacs for you & your family. Save tax & avail 5% renewal benefit. No medical tests required. sms TAIG to 58888 now. *T&C Apply

Sender : +91 9962154963
Message Centre: +91 9884005444
Sent: 30-May-2011 17:57:16

Also, I've received a promotional call from Airtel yesterday afternoon.

Details herebelow:
Call received from : +91 9007015085
Time of Call : 29.05.2011 19:29:42

I've also drop a mail to [email protected] Let's see, how can we help each other.

Regards,
Amit_Kolkata
User823
 
May 30, 2011

WRONG NAME & ADDRESS

Dear Manabika Biswas,

This is to inform that your concern listed on 25 May 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
May 29, 2011

WRONG NAME & ADDRESS

Dear Customer,

This is to inform you that your concern listed on 25 May 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
May 26, 2011

Getting promotional sms after registering for DND

Dear Customer (amit_kolkata),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
May 23, 2011

Getting promotional sms after registering for DND

Dear Customer,

This is to inform you that your concern listed on 21 May 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
May 13, 2011

call list

Dear Lipika Basak,

I would like to inform you that your concern listed 9 May 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
May 12, 2011

call list

Dear Customer,

This is to inform you that your concern listed on 9 May 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Apr 23, 2011

frenzo deactivation

Dear Customer ( raja.bose63),

We would like to inform you that your concern listed 19 April 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Apr 21, 2011

frenzo deactivation

Dear Customer,

This is to inform you that your concern listed on 19 April 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Apr 1, 2011

Forced subscription

Dear Customer (ruchismita mondal saha ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Mar 28, 2011

Forced subscription

Dear Customer,

This is to inform you that your concern listed 24 March. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Mar 22, 2011

Cheating

Dear Tarak Roy,

We would like to inform you that your concern listed 17 March 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Mar 21, 2011

call details

Dear Customer (santusen),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Mar 20, 2011

Cheating

Dear Customer,

This is to inform you that your concern listed 17 March. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Mar 16, 2011

call details

Dear Customer,

This is to inform you that your concern listed 13 March. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Mar 16, 2011

Trace +918967378006 user detail

Dear Indrajit Banerjee,

We would like to inform you that your concern listed 11 March 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Mar 15, 2011

Trace +918967378006 user detail

Dear Customer,

This is to inform you that your concern listed 11 March. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Mar 14, 2011

NO RESON FOR BALANCE DEDUCTION

Dear Customer (sufyan ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Mar 10, 2011

NO RESON FOR BALANCE DEDUCTION

Dear Customer,

This is to inform you that your concern listed 6 March. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Mar 10, 2011

Contract done without permission

Dear Tushar Kanti De,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS

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