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Airtel

India,
West Bengal

Consumer complaints and reviews about Airtel

User243132
 
Dec 1, 2010

RESUBMISSION OF DOCUMENTS

I have been receiving the same kind of message. Can I submit the documents through e-mail. Please provide me the e-mail ID. Thanks
User823
 
Nov 15, 2010

illegal deduction of balance

Dear Customer (madhoo048 ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Nov 11, 2010

illegal deduction of balance

Dear Customer,

This is to inform you that your concern listed 10 Nov 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User823
 
Nov 10, 2010

mobile connection unvalidated

Dear Customer (iaf ),

I would like to inform you that your concern listed 5 Nov. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Nov 9, 2010

mobile connection unvalidated

Dear Customer (iaf )

This is to inform that your concern listed on 3 Nov. 2010 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Nov 7, 2010

mobile connection unvalidated

Dear Customer,

This is to inform you that your concern listed 05 Nov 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User823
 
Oct 27, 2010

no network

Dear ajay shing,

I would like to inform you that your concern listed 11 Aug. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Oct 25, 2010

Deduct extra money for Net Surfing

Dear Neeraj Niranjan

This is to inform that your concern listed on 21 July. 2010 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Oct 22, 2010

RESUBMISSION OF DOCUMENTS

Dear Rabindra Nath Das,

I would like to inform you that your concern listed 19 Oct. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Oct 20, 2010

RESUBMISSION OF DOCUMENTS

Dear Customer,

This is to inform you that your concern listed 19 Oct 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User823
 
Sep 21, 2010

about document

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User823
 
Sep 16, 2010

MISGUIDE THROUGH SMS AND POSTPAID BALANCE DEDUCTED

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have send a sms for the same. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.



Regards,
Meenakshi
Airtel Customer Service Team
User823
 
Sep 1, 2010

phone not working

Dear Customer,

I would like to inform you that your concern listed on 20 Aug 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Ricky
Airtel Customer Service Team
User823
 
Aug 28, 2010

Security Deposited Not Refunded

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rahul Kumar Sharma
Airtel Customer Service Team
User823
 
Aug 25, 2010

MISGUIDE THROUGH SMS AND POSTPAID BALANCE DEDUCTED

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rahul Kumar Sharma
Airtel Customer Service Team
User823
 
Aug 25, 2010

phone not working

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rahul Kumar Sharma
Airtel Customer Service Team
User823
 
Aug 19, 2010

no network

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Manoj Kumar Srivastava
Airtel Customer Service Team
User823
 
Jul 26, 2010

Deduct extra money for Net Surfing

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Manoj Kumar Srivastava
Airtel Customer Service Team
User823
 
Jul 4, 2010

Charging for downloading games

Dear Customer,

I would like to inform you that your concern listed on 21 June 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Akhilesh
Airtel Customer Service Team
User823
 
Jul 4, 2010

deduction of balance from phone due to unknown reason

Dear Customer,

I would like to inform you that your concern listed on 17 June 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Akhilesh
Airtel Customer Service Team
User823
 
Jun 22, 2010

Charging for downloading games

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team
User823
 
Jun 19, 2010

deduction of balance from phone due to unknown reason

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team
User823
 
Jun 19, 2010

reduction of balance due to unknown cause

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team
User823
 
Jun 1, 2010

Deactivation of International roaming facilities

Dear Customer,

I would like to inform you that your concern listed on 7 May 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Manmohan
Airtel Customer Service Team
User823
 
May 24, 2010

Incorrect/Excess bill

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay chugh
Airtel Customer Service Team

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