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Airtel

India,
Delhi

Consumer complaints and reviews about Airtel

User823
 
Jun 14, 2011

Airtel Services

Dear Customer,

This is to inform you that your concern listed 10 June 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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User460102
 
Jun 13, 2011

descripancy in bill charges

Dear Mr. Rakesh,

I have not received any communication from you regarding closing the query. I take it as an open issue which still needs to be adressed. I have also written to your appellate office.

Kindly check with your team first.

Regards
Rohini
User823
 
Jun 13, 2011

descripancy in bill charges

Dear Customer,

I would like to inform you that your concern listed 6 June 2011 has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
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User823
 
Jun 13, 2011

Balance Deduction

Dear Kavita Singh,

I would like to inform you that your concern listed 3 June 2011 has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User468582
 
Jun 13, 2011

Re- issued a duplicate sim card

thank you.
User823
 
Jun 10, 2011

descripancy in bill charges

Dear Customer,

This is to inform that your concern listed on 06 June 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Jun 10, 2011

descripancy in bill charges

Dear Customer,

This is to inform you that your concern listed on 6 June 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Jun 8, 2011

discontinuation of incoming calls after change in service provider

Dear Richa,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Jun 8, 2011

Balance Deduction

Dear Kavita Singh,

This is to inform that your concern listed on 3 June 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Jun 8, 2011

many requests regarding messge problem adhered to

Dear Customer (tanyasarkar ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Jun 7, 2011

Balance Deduction

Dear Customer,

This is to inform you that your concern listed on 3 June 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Jun 7, 2011

Legal Noitice

Dear Customer(vishal malla ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Jun 6, 2011

discontinuation of incoming calls after change in service provider

Dear Richa,

This is to inform you that your concern listed 30 May 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at [email protected] in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Jun 3, 2011

many requests regarding messge problem adhered to

Dear Customer,

This is to inform you that your concern listed on 31 May 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User440823
 
Jun 3, 2011

Hum tum chat service

very poor customer service of . the service is still active and 1 rs is deducting every day. i need to change my operator. no other option left for me.
User823
 
Jun 2, 2011

discontinuation of incoming calls after change in service provider

Dear Customer,

This is to inform you that your concern listed on 30 May 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Jun 1, 2011

Legal Noitice

Dear Customer,

This is to inform you that your concern listed on 28 May 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
May 29, 2011

Deducted Amount of Rs 20

Dear Customer,

I would like to inform you that your concern listed 24 May 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User440823
 
May 28, 2011

Hum tum chat service

The Hum tum chat service is still active and 1 rs is deducting every day. I know this because i have sent 'LAST' to 121 and got the report that this service is still on
User823
 
May 28, 2011

Deducted Amount of Rs 20

Dear Customer,

This is to inform you that your concern listed on 24 May 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
May 26, 2011

Hum tum chat service

Dear Customer (Satyendra1 ),

I would like to inform you that your concern listed 22 May 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
May 25, 2011

Hum tum chat service

Dear Customer (Satyendra1),

This is to inform you that your concern listed on 22 May 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User398204
 
May 25, 2011

BROADBAND MAL-FUNTIONALITY

Hi,

This is to again remind you again of airtel's broadband's mal-functionality
first of all my internet was not working adequate from around 16-17 of march to 17th of may
now finally it started working fine for 4 days then again airtel has stopped my internet connection due to non payment of bill whose complaint I have mailed them many times have talked to there customer care about 15 times where they make you do all same things eating half of your day time. now my internet was installed on 9 of march as per airtel and they have sent me bill of around 2500rs.
My 500rs was already advance to them
from 2 month+ there broadband service in not working and they have closed my connection due to not payment of bill.
Airtel has no interest in rectifying problem and charges absolutely sense less of there service.
I have requested 5 times to them for my proper deducted means estimated on the basis of problem I have faced due to there line malfunctionality. So today when there call arrived again at 25-05-2011 they are saying it will take at-least 7 working days for them to get me a proper bill and then my internet will work.

What should I do with them now?
I need a proper working internet daily I don't have any problem in paying bills
The tension and discomfort I have bared due to airtel is highly annoying and it is a shame on company to have such representatives who do not even want or care or treat humans as humans.

I must say if airtel cannot deliver what they promises why it makes it?

I have wasted my lot of time and mobile balance(as i cannot use airtel landline always) talking to there customer care executive. Who is going to pay for it?
I am still ready to pay the rectified bill if it is delivered to me today and my internet starts working fine by 7pm today.
Or I have to now take some serious steps.
Thank you
Ravish Gupta
User343930
 
May 21, 2011

Mobile no. 9871511890

issue still unresolved, i hvnt got any response yet...
you suggest me what next can we do to restore my airtel connection,
if it is lost due to verification than you can verify my doc that is already submitted again i can send you by mail or submitted to ur service centre or you can physically verify my location point
User398204
 
May 18, 2011

BROADBAND MAL-FUNTIONALITY

No its still not fixed.

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