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Airtel

India,
Delhi

Consumer complaints and reviews about Airtel

User823
 
Jan 9, 2011

Irregularities in charges

Dear Customer,

This is to inform you that your concern listed 08 Jan 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User823
 
Jan 8, 2011

balance

Dear Customer (alok2584 ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Jan 7, 2011

balance

Dear Customer,

This is to inform you that your concern listed 04 Jan 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team 
User823
 
Jan 6, 2011

Deduction of Rs. 48 without any reason

Dear Abhishek Sharma,

I would like to inform you that your concern listed 3 Jan. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Jan 4, 2011

Deduction of Rs. 48 without any reason

Dear Customer,

This is to inform you that your concern listed 03 Jan 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User823
 
Jan 1, 2011

Unsolicited Telemarketing SMS and stealing and selling of personal information

Dear Keshav Saini,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Jan 1, 2011

CHARGED FOR HELLOTUNE WITHOUT INFORMATION

Dear Vikas Chauhan,

I would like to inform you that your concern listed 27 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Dec 29, 2010

CHARGED FOR HELLOTUNE WITHOUT INFORMATION

Dear Customer,

This is to inform you that your concern listed 27 Dec 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User823
 
Dec 26, 2010

Unsolicited Telemarketing SMS and stealing and selling of personal information

Dear Customer,

This is to inform you that your concern listed 24 Dec 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User823
 
Dec 21, 2010

BROADBAND

Dear Rahul,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Dec 21, 2010

Prepaid Connection

Dear Partha Nag,

I would like to inform you that your concern listed 15 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Dec 18, 2010

forced subscriptions

Dear Customer (terrasuid ),

I would like to inform you that your concern listed 16 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Dec 17, 2010

forced subscriptions

Dear Customer,

This is to inform you that your concern listed 16 Dec 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User823
 
Dec 16, 2010

BROADBAND

Dear Customer,

This is to inform you that your concern listed 15 Dec 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User823
 
Dec 15, 2010

services bared though document already submitted

Dear pankaj kumar durgapal,

I would like to inform you that your concern listed 13 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Dec 15, 2010

Prepaid Connection

Dear Customer,

This is to inform you that your concern listed 15 Dec 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User823
 
Dec 14, 2010

services bared though document already submitted

Dear Customer,

This is to inform you that your concern listed 13 Dec 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User256033
 
Dec 13, 2010

Activating services and charging for that without any request or consent.

This has started after Airtel acquired Zain Africa for nearly $48000Cr. It is obvious that these unsolicited deductions are targeted on a segment of customers to coverup the huge funds. Even myself and many others I know are facing such false deductions many a times. We know Airtel is now a brand name. But it is only the customer who is called "The King". You may not know when people will switch over to other mobile service providers as soon as number portability arrives here in India.
We can only say to the policymakers of Bharti Group and the Airtel. "Get Well Soon". Because truth always survives...
User823
 
Dec 8, 2010

Balance deduction

Dear Customer (manisinha27 )

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Dec 6, 2010

Problem in getting new connection

Dear Mayank Gupta,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Dec 4, 2010

Problem in getting new connection

Dear Mayank Gupta,

This is to inform you that your concern listed 1 Dec. 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Dec 4, 2010

Activating services and charging for that without any request or consent.

Dear Customer (mansi2188 ),

I would like to inform you that your concern listed 1 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Dec 4, 2010

Deactivation of Mobile Sim

Dear Inderpreet Singh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Regards,
Rakesh Ranga
Airtel Customer Service Team
User823
 
Dec 4, 2010

Balance deduction

Dear Customer,

This is to inform you that your concern listed 3 Dec 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User823
 
Dec 1, 2010

Problem in getting new connection

Dear Customer,

This is to inform you that your concern listed 1 Dec. 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Ranga
Airtel Customer Service Team

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