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Airtel

India,
Delhi

Consumer complaints and reviews about Airtel

User823
 
Aug 10, 2010

Disconnection of Landline Number 011-41704674

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.


Regards,
Sunil
Airtel Customer Service Team
User823
 
Aug 9, 2010

call diverting not working

Dear Customer,

I would like to inform you that your concern listed on 1 July 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Manoj
Airtel Customer Service Team
User823
 
Aug 8, 2010

PHONE NOT WORKING

Dear Customer,

I would like to inform you that your concern listed on 30 June 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Manoj Kumar Srivastava
Airtel Customer Service Team
User823
 
Aug 8, 2010

Phone not working

Dear Customer,

I would like to inform you that your concern listed on 30 June 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Manoj Kumar Srivastava
Airtel Customer Service Team
User823
 
Jul 18, 2010

WITH ATTACHMENT BILL

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User823
 
Jul 17, 2010

Disconnection of Landline Number 011-41704674

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User87034
 
Jul 16, 2010

WITH ATTACHMENT BILL

Pl call custmer care and tell them to send detail bill copy to your Email ID. I am getting detailed bill for last 1 year.
User823
 
Jul 11, 2010

Delay in installation

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User823
 
Jul 8, 2010

Dnd services:

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.



Regards,

Manoj
Airtel Customer Service Team
User77011
 
Jul 7, 2010

Disconnected Number without any notice

Airtel is notorious for useless, ROUTINE, unprofessional, evasive responses to user complaints. Overall, the solution to many of their unsatisfactory services, both ooperating and trouble-shooting, would appear to be a thorough re-check and rewriting of all relevant software (and rectificaton/ replacement/ upgradation of hardware ex. for signals) and revalidation. also, why should Airtel let spammers and advertisers intrude into the time and life of cell phone users, as a matter of these people's rights, and are there no rights of phone users, to get Airtel to stop them if a user does not want them? AIRTEL obviously loathes to the right-royal honest method of resolving consumer issues, and perhaps is able to get away with its half-hearted methods smacking of public deception despite competition due to excessive greed as phone rates have legitimately fallen steeply due to competition. Another reason for Airtel's unfair practices may be because its rivals in the field are also doing the same things ?
User823
 
Jul 6, 2010

call diverting not working

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team
User823
 
Jul 5, 2010

PHONE NOT WORKING

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team
User823
 
Jul 5, 2010

Phone not working

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team
User823
 
Jul 5, 2010

BALANCE AMOUNT DEBITED AFTER RECEIVED THE MESSAGE

Dear Customer,

I would like to inform you that your concern listed on 24 May 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Shashikant
Airtel Customer Service Team
User823
 
Jul 5, 2010

y!Zone

Dear Customer,

I would like to infom you that your concern listed on 23 May 2010, has been resolved,

Should you have any queries please contact Airtel custoemr service at 121 or write to [email protected]

Regards
Akhilesh
Airtel Customer Service Team
User823
 
Jul 4, 2010

charges to talk with customer care

Dear Customer,

I would like to inform you that your concern listed on 14 June 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Akhilesh
Airtel Customer Service Team
User823
 
Jun 25, 2010

Do not Disturb Facility

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team
User823
 
Jun 22, 2010

non shifting of phone and misleading

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint.
Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Vinay Chugh
Airtel Customer Service Team
User823
 
Jun 14, 2010

charges to talk with customer care

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team
User823
 
Jun 11, 2010

sms

Dear Customer,

I would like to inform you that your concern listed on 3rd May 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Regards,
Akhilesh
Airtel Customer Service Team
User823
 
Jun 8, 2010

POSTPAID BILL TAKEN WRONGLY

Dear Customer,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [email protected] and we will be happy to be of assistance.

Vinay Chugh
Bharti Airtel LTD
NET - Online customer support team
User823
 
Jun 7, 2010

POSTPAID BILL TAKEN WRONGLY

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.


Regards,
Meenakashi
Airtel Customer Service Team
User823
 
Jun 6, 2010

Disconnected Number without any notice

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team
User44595
 
Jun 4, 2010

Disconnected Number without any notice

ahh, thats a shame.!
im a holder of AIRTEL too.!
and you are totally rite!
the service has just one word, ARROGANCE.
Just ignore and switch to vodafone, ill soon.!! :)
User823
 
Jun 4, 2010

poor service for customers

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint.
Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Vinay Chugh
Airtel Customer Service Team

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