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Airtel mobile international roaming

Andhra Pradesh

Consumer complaints and reviews about Airtel mobile international roaming

Feb 11, 2019

International Roaming

While leaving Bangalore India on 19-12-2018, I have been to customer care at kammanahalli main road and requested for safe custody of my number for three months, as I am out of country and they asked me to pay the bill along with safe custody charges. Till yesterday there was no problems and today I am started getting in-comming calls. As per the text msg. received from you, you have activated the in-comming call, which I am not interested. Please deactivate the same. I am not supposed to be disturbed. Please do the needful immediately. The bill for Dec. and Jan is being paid separately. Correction if any may please be made in the bill. I am not interested in further communication. My Mobile No.9008018209.

[email protected]
Oct 7, 2018

International roaming not started on AIRTEL POSTPAID MOBILE

Order no. 21-83282099043 for mob no.9904511189 shows successful activation , but international roaming not started. Facing difficulty abroad. Get it done immediately
[email protected]
Oct 7, 2018


I have requested for IR also got sms and mail regarding activation of service but roaming not started yet . Order no. is 21-93282099043. I am facing difficulties pl do it immediately.

MOB 9904511189
Shrivan Hirakani
Mar 28, 2018

International Roaming


I did international roaming pack recharge of 1196/-. On My Airtel App it's showing that this plan contains 250 min call to India but when I make the calls balance is getting deduct from my main balance.
My number is :-+918128973759

Please do needful asap.
Feb 19, 2018

International Roam not activated


I am Raveesh, I made payment for international roaming for 1 day with 496 rupees, but the service is not available yet. I dropped an email to the email id:[email protected] And i recharged my sim with 120 rupees. Still the service is not activated yet.

I need this service to get my bank OTP. Request you to kindly resolve this issue at the earliest as this is urgent for me.


Zahir Nasir Ahmed
Jan 27, 2018

International roaming No incoming

I charged my mobile 8971772623 for 3997/- prior to my departure to Paris on 26 Jan @ 0021 hours. On landing both the data and sms system is working but I am unable to get any incoming calls from family, friends and from my office. Please look into it as it’s more than 24 hours. I had sent a mail too to Airtel on [email protected]
Please understand that the trust I have on Airtel is seriously dented with such things. Please do the needful at the earliest.
Waiting for an expeditious action from your end.
Capt Zahir
Nov 17, 2017

Activate Interanational Roaming

Please activate international roaming on my mobile 8688946692 urgently and I confirm Rs 149 rental monthly

Jun 24, 2017

Not able to connect in phuket

I activated international roaming and took package of 1199 for 10 days. But now have reached to phuket., It is not working.
My number is 7042244997. Pls help
Jun 17, 2017

3G not activated in international roaming

My mobile number is 9814060279 , I went to Thailand with family got my international roaming on from 8 June to 18 June for 10 days .. on reaching Thailand 3 g , 4G was not working , voice clarity was not gud got complaints from my home that our phone was most of the time not reachable .we were 4 couples all got international roaming on our phones . we had 4 numbers all facing same problem . Sending mails again and again and calling on there helpline number only got reply ur complaint is on priority . Noting was done all having same problem . We stayed 3 nights at bankok and after that Phuket . We had hired car rental from Phuket airport for 6 nights Balbir had to drop because we dint had internet connection . Without google maps it was hard for us to drive . Later we got local number and internet connection from Phuket and then drive the car . Same company number was working fine where our international number was having problem . On the way back from Phuket at bankok airport we had 3 hours halt . 3 hours we could use our 3 G data . Airtel just wants money . He is unable to give service . Thaila card was dam cheap and had unlimited internet only 300 bhatt ( 600 Indian rupee ) 109 bhatt calling including .
Won't recommend airtel roaming .
Poor service
Feb 8, 2017

international roaming not activated

smartpacks transaction id ############ done on 6.2.2017 not activated. my duation of travel is only 4 days. WHY DID I SPEND ???
Aug 8, 2010

roaming not activated

Dear Customer,

I would like to inform you that your concern listed on 15 July 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to [email protected]

Airtel Customer Service Team
Jul 18, 2010

roaming not activated

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Rakesh Kumar
Airtel Customer Service Team
Jul 15, 2010

roaming not activated

i have called the customer care of airtel india to activate international roaming ,they said it would e done in 4 working hrs,its not activated even after 4days. kindly persue the matter at the earliest .


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