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Airtel Prepaid Mobile

Consumer complaints and reviews about Airtel Prepaid Mobile

User823
 
May 10, 2010

Not providing call details but deducted Rs50

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint.
Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Vinay chugh
Airtel Customer Service Team
User18500
 
May 9, 2010

Not providing call details but deducted Rs50

I asked Airtel customer care for the details of my outgoing calls.They told me to sms certain text to 121 "EPREBILL etc". Rs 50 deducted from my account in a second. Not a problem so far. But what I received in email was the details of just 3 days (NOT 30 days)... that means I dot the value of Rs 5 and my Rs 45 went in vain. Whats more... now Airtel Customer Care has barred my call. I cant speak to the human Customer Care anymore from my number.

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