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Aitel DTH connection


Consumer complaints and reviews about Aitel DTH connection

Sushma Harit
May 25, 2018

No response on my complaint

I had the worst experience dealing with your DTH customer care staff.

I have 2 DTH connections and none of them is working. I raised my first complaint on May 16, 2018, having request no. 74663170 and after the repeated reminder, I did not get any help.
As none of the connection was working so at times I raised voice also to get it corrected but all in vain.

I have not received any call from you area engineer or from customer care though repeated I was getting the assurance on my every call for the same.

Just add here my both the connection as yearly subscription and both are due next year (2019).

Lastly, on 21 May I raised my second request for disconnection and I was assured that it will be done by 22 May and amount would be refunded in a weeks time but again after 4 days, I have to write you to look into this and to the necessary.

My request no for disconnection is 74930723 date May 21, 2018.

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