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Jharkhand

Consumer complaints and reviews about Amazon

Arup Roy Chowdhury
 
Feb 15, 2019

Product delivery got cancelled and no refund till date of money deducted from my credit card

I had booked for Honor play 6 GB and 64 GB on 20.1.2019 in the Amazon sale on that period. My card got charged of approx Rs 13000. I received confirmation message that my exchange offer had been placed. Later on 27.1.2019 my order got cancelled and since then two trouble tickets have been logged but my refund is pending and I am just being given assurances but my money is not being returned. My order id is 171-3306352-5097138. My mail id is [email protected]

Product delivery got cancelled and no refund till date of money deducted from my credit card Product delivery got cancelled and no refund till date of money deducted from my credit card Product delivery got cancelled and no refund till date of money deducted from my credit card Product delivery got cancelled and no refund till date of money deducted from my credit card Product delivery got cancelled and no refund till date of money deducted from my credit card Product delivery got cancelled and no refund till date of money deducted from my credit card Product delivery got cancelled and no refund till date of money deducted from my credit card Product delivery got cancelled and no refund till date of money deducted from my credit card

Bibekananda Tripathy
 
Oct 4, 2017

Return Issue

I have buy a product Arrow Men's Formal Shirt (8907259844138_ASRF0226_42_Medium Blue) and the product delivery in 24 sep 2017 and I have complain to return the product same day 24 sep 2017 and then after I got a massege is that your product will be pickup in 26 sep 2017 and your cash is return wthin 2 days from amazon but till now nobody is pickup my product and not return my cash. I have many time complaining this issue with amazon but nobody help me in this issue. I have suggest to people don,t buy any product in amazon, their costomer service is too bad. In return case they can not help you.Only giving time to you but nobody help you in this case.

Return Issue

Rabindrakrkaushik
 
Oct 3, 2017

Refund

Dear Sir,

I have purchased broken phone, Mi 4, from Amazon dt. 22Aug, 2017. After complaining,Company is also assured refund my amount. But till date they make me fool.
For your reference we attached snap shot of mail and order details

Regards
Rabindra Kumar Kaushik

Refund Refund Refund

Ajit Kumar singh1890
 
May 7, 2017

Regarding cash back not get after 6 month

Dear mam
I purchased one Seagate 2 TB hardisk from amazon on3/10/16. at 15% offer if paid from HDFC BANK debit card.I contacted numerous time every time they told me that sir we mail your msg to HDFC BANK.But after 6 month I didn't get my cashvack nor satisfactory answer.
Order no-404-4440895-2689931
Date of purchase-3/10/16
Amount paid-6299.
Dhiraj Mahto
 
Mar 15, 2017

Item not Received

Dear Sir,
I Have placed order on 19th Dec 2016 on Amazon India , I Have paid the money by Credit Card. But till date I have not received the iteam.

I have written many letter to amazon at first they told me that item was delivered on 28th Dec 2016. Than i asked for proof of delivery but no answer was given by them.

What i have to do kindly guide me.

Regards
Dhiraj
leshiv
 
Sep 8, 2015

Refund not being done

I ordered a mobile and found the package without the expected one. Immediately I filed the complaint and it was returned. Amazon confirmed the return and mailed to refund within 5 days but still the refund has not been issued. Please help.

Details are as follows - A-to-z Guarantee Claim (Order 403-0182497-5340346)
Delivery of return shipment - 02.09.2015 by speed post EJ469078544IN

Mail by Amazon - as follows.

Greetings from Amazon.in.

We are writing to follow-up with your A-to-z Guarantee claim for this order:403-0182497-5340346 Thank you for providing us with return tracking information for this merchandise.

If you are not refunded within five business days after receipt of the return is confirmed, please reply to this message and we will be happy to take further action on your behalf.

Thank you for choosing Amazon.in.

---
Account Specialist
Account Specialist
A-to-z Guarantee Program

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