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Consumer complaints and reviews about APDCL

Gupta sunaina
Aug 18, 2019

No electricity

There is no light in our area since 2 PM today .

Sunaina Gupta
Rly market
Dist Sonitpur
Assam pin 784505
Jun 12, 2019


I would like to inform that there has been too frequent loadshedding at our place I.e patarkuchi area of sonapur, assam..whereas all neighbouring places having electricity available all the time only this place is having this issue for almost 15- 20 hrs a day..life of people has become so worse in this hot humid weather.
Jun 10, 2019

Frequent power cut

This is very humiliating. 10-12 times power cut In a day in Pnajabari, Guwahati. It's very difficult to work, eat or sleep. Moreover they don't respond to phone calls or even they receive it they don't give satisfactory answer. The concerned department must look into the matter and find a solution for it.

Thank you
Sep 25, 2017

Street light is not working

Street light is not working from last one week.
abdul karim ahmed
Jul 24, 2017

payment online to APDCL

I have made already payment to APDCL online against consumer no ############ on dated 13/07/2017 .. but still it is showing as due....why???

Abdu karim ( Son of kaucher ahmed)
Vill : no 2 dimu
P/o : kshudra dimu
P/s: Rangia
Dist: kamrup
Pin code: 781382
Hazarika Pari
Mar 17, 2017

Not response against complain regarding transformer

With due respect I would like to inform you that one of the transformers of water supply of Kuhumjogonia gaon, Jorhat has blasted and has been sparking since 10 pm of 17 March, 2017. The consumers have informed Baligaon Electricity Control Room at 11.15 pm. But the concerned authority has expressed their unwillingness to check the problem. The transformer seems very dangerous at this moment.
I, therefore request you to kindly look the matter and to take necessary action against the employees for such kind of negligence.
Thanking you,
Dec 19, 2016

Realization of exorbitant bill against Consumer No.11000032058.

The connection is located at Lokhra village beside the way leading to Axel Public School. In fact, the connection was applied for and installed to enable me to commence the construction works on the land but unfortunately it was not feasible for me to start the work owing to my sickness. As such there has been no power consumption against the said consumer number while the quantum of monthly electricity bill is realized from me to the tune of Rs.900/- per month approx. without inspecting the meter readings from time to time which appears to be exorbitant for months together.
I may, therefore, request your honour to kindly ensure that the deduction is made on the basis of the Meter reading only and not on assumption or lumpsum so as to relieve me from disbursing an exorbitant payment without consuming the electricity.
With sincere regards,
Gauri Sankar Nath,
e-mail : [email protected]
Mobile : 7896019080.
Mar 4, 2015

Wrong Bill

Subject:-Request to close my domestic service connection and deduction of outstanding amount under subsidy scheme.
Reference: - My previous application Dated 16/02/2015.
Dear Sir,
This has reference to above, I Shri Satya Ranjan Das bearing Point System Rural Domestic Consumer no-348 of Gilachora, Sildubi part-I, want to close my above mentioned service connection due to some personnel reason. Now I am in a highly financially punishable stage due to your negligence in the billing process in the same area of Sildubi, I never received timely bill in this area including other consumers of Gilachora Habitation, the duration of your bill tracking in this area is always more than 3 or 4 years, which result in huge outstanding amount right from starting of my consumer connection, many time I had followed up but still the billing process in this area is remain unchanged which result in huge outstanding amount by today with all other consumers of this area.
My Service connection was installed in 1982 and a Mechanical Meter was provided to me in 2000, but after 2000 till today our meter reading was taken only once or twice, so always we get a bill with huge amount due to your negligence. Further my connection was disconnected by you in 2003 due to huge outstanding. The presence of your line representatives in this area is very negligible they always post some incorrect average bill to us after long gap which tends a big unplayable amount due to financial crisis.
Now you have claimed a bill with outstanding amount Rs. 69299(Sixty Nine Thousand two Hundred Ninety Nine Only, where Arrear (i) Principal Amount Rs. 38090 ii) Surcharge Amount Rs. 30607, So, I request you to provide me the details breakup of the above amount,
Now I have been suffering from major medical disorder and I am not financially able to pay this huge outstanding amount, I have taken few amount on loan to settle my connection, so I co-ordially request you to consider me under subsidy scheme as I am financially helpless to pay such huge outstanding amount so that I can close my service connection at the earliest.
This is for your necessary action please.
Your’s Faithfully

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